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Message #134478
[Bug 1484399] Re: Network connection drops on RTL8723BE after some time
Julien Olivier, could you please provide the full computer model as
noted on the sticker of the computer itself (not from the Bug
Description)?
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
** Description changed:
On my laptop, the WiFi connection works well for a few minutes, then
stops working completely, although nework manager shows the icon as
"connected", but I can't ping any address... If I press the "airplane
mode" button ON et OFF again, the network comes back, and then, a few
minutes later, the problem occurs again.
+
+ WORKAROUND: Add the following in /etc/modprobe.d/rtl8723be.conf :
+ options rtl8723be fwlps=0 swlps=0 ips=0
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-25-generic 3.19.0-25.26
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic i686
ApportVersion: 2.17.2-0ubuntu1.2
Architecture: i386
AudioDevicesInUse:
- USER PID ACCESS COMMAND
- /dev/snd/controlC1: julien 1421 F.... pulseaudio
- /dev/snd/controlC0: julien 1421 F.... pulseaudio
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: julien 1421 F.... pulseaudio
+ /dev/snd/controlC0: julien 1421 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Aug 13 10:00:34 2015
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=d53f1fde-a827-4102-a540-405139650b40
InstallationDate: Installed on 2015-08-12 (0 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release i386 (20150422)
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcEnviron:
- TERM=xterm
- PATH=(custom, no user)
- XDG_RUNTIME_DIR=<set>
- LANG=fr_FR.UTF-8
- SHELL=/bin/bash
+ TERM=xterm
+ PATH=(custom, no user)
+ XDG_RUNTIME_DIR=<set>
+ LANG=fr_FR.UTF-8
+ SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=c2afdbc3-5397-4a76-afaa-c8ba53056069 ro quiet splash vt.handoff=7
RelatedPackageVersions:
- linux-restricted-modules-3.19.0-25-generic N/A
- linux-backports-modules-3.19.0-25-generic N/A
- linux-firmware 1.143.3
+ linux-restricted-modules-3.19.0-25-generic N/A
+ linux-backports-modules-3.19.0-25-generic N/A
+ linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/07/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2281
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.25
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.11:bd08/07/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0974110000405F10000620180:rvnHewlett-Packard:rn2281:rvr77.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0974110000405F10000620180
dmi.sys.vendor: Hewlett-Packard
--
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https://bugs.launchpad.net/bugs/1484399
Title:
Network connection drops on RTL8723BE after some time
Status in linux package in Ubuntu:
Incomplete
Bug description:
On my laptop, the WiFi connection works well for a few minutes, then
stops working completely, although nework manager shows the icon as
"connected", but I can't ping any address... If I press the "airplane
mode" button ON et OFF again, the network comes back, and then, a few
minutes later, the problem occurs again.
WORKAROUND: Add the following in /etc/modprobe.d/rtl8723be.conf :
options rtl8723be fwlps=0 swlps=0 ips=0
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-25-generic 3.19.0-25.26
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
Uname: Linux 3.19.0-25-generic i686
ApportVersion: 2.17.2-0ubuntu1.2
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: julien 1421 F.... pulseaudio
/dev/snd/controlC0: julien 1421 F.... pulseaudio
CurrentDesktop: GNOME
Date: Thu Aug 13 10:00:34 2015
EcryptfsInUse: Yes
HibernationDevice: RESUME=UUID=d53f1fde-a827-4102-a540-405139650b40
InstallationDate: Installed on 2015-08-12 (0 days ago)
InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release i386 (20150422)
MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
ProcEnviron:
TERM=xterm
PATH=(custom, no user)
XDG_RUNTIME_DIR=<set>
LANG=fr_FR.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=c2afdbc3-5397-4a76-afaa-c8ba53056069 ro quiet splash vt.handoff=7
RelatedPackageVersions:
linux-restricted-modules-3.19.0-25-generic N/A
linux-backports-modules-3.19.0-25-generic N/A
linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 08/07/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.11
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2281
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 77.25
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.11:bd08/07/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0974110000405F10000620180:rvnHewlett-Packard:rn2281:rvr77.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 15 Notebook PC
dmi.product.version: 0974110000405F10000620180
dmi.sys.vendor: Hewlett-Packard
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References