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[Bug 1484399] Re: Network connection drops on RTL8723BE after some time

 

Julien Olivier, could you please provide the full computer model as
noted on the sticker of the computer itself (not from the Bug
Description)?

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Description changed:

  On my laptop, the WiFi connection works well for a few minutes, then
  stops working completely, although nework manager shows the icon as
  "connected", but I can't ping any address... If I press the "airplane
  mode" button ON et OFF again, the network comes back, and then, a few
  minutes later, the problem occurs again.
+ 
+ WORKAROUND: Add the following in /etc/modprobe.d/rtl8723be.conf :
+ options rtl8723be fwlps=0 swlps=0 ips=0
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic i686
  ApportVersion: 2.17.2-0ubuntu1.2
  Architecture: i386
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  julien     1421 F.... pulseaudio
-  /dev/snd/controlC0:  julien     1421 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  julien     1421 F.... pulseaudio
+  /dev/snd/controlC0:  julien     1421 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Aug 13 10:00:34 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=d53f1fde-a827-4102-a540-405139650b40
  InstallationDate: Installed on 2015-08-12 (0 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release i386 (20150422)
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  ProcEnviron:
-  TERM=xterm
-  PATH=(custom, no user)
-  XDG_RUNTIME_DIR=<set>
-  LANG=fr_FR.UTF-8
-  SHELL=/bin/bash
+  TERM=xterm
+  PATH=(custom, no user)
+  XDG_RUNTIME_DIR=<set>
+  LANG=fr_FR.UTF-8
+  SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=c2afdbc3-5397-4a76-afaa-c8ba53056069 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-25-generic N/A
-  linux-backports-modules-3.19.0-25-generic  N/A
-  linux-firmware                             1.143.3
+  linux-restricted-modules-3.19.0-25-generic N/A
+  linux-backports-modules-3.19.0-25-generic  N/A
+  linux-firmware                             1.143.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/07/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2281
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 77.25
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.11:bd08/07/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0974110000405F10000620180:rvnHewlett-Packard:rn2281:rvr77.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 0974110000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

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https://bugs.launchpad.net/bugs/1484399

Title:
  Network connection drops on RTL8723BE after some time

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  On my laptop, the WiFi connection works well for a few minutes, then
  stops working completely, although nework manager shows the icon as
  "connected", but I can't ping any address... If I press the "airplane
  mode" button ON et OFF again, the network comes back, and then, a few
  minutes later, the problem occurs again.

  WORKAROUND: Add the following in /etc/modprobe.d/rtl8723be.conf :
  options rtl8723be fwlps=0 swlps=0 ips=0

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic i686
  ApportVersion: 2.17.2-0ubuntu1.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  julien     1421 F.... pulseaudio
   /dev/snd/controlC0:  julien     1421 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Aug 13 10:00:34 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=d53f1fde-a827-4102-a540-405139650b40
  InstallationDate: Installed on 2015-08-12 (0 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release i386 (20150422)
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=c2afdbc3-5397-4a76-afaa-c8ba53056069 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-25-generic N/A
   linux-backports-modules-3.19.0-25-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/07/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2281
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 77.25
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.11:bd08/07/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0974110000405F10000620180:rvnHewlett-Packard:rn2281:rvr77.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 0974110000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

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