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Message #134712
Re: [Bug 1478250] Re: hp x360 laptop keyboard freezes for 1 sec. every few minutes
Mr. Penalver:
There is very little about the computer itself on the printed label on the
underside (It's FCC stuff and such.) However the actual HP model number is
13-4002dx. If this is not what you are looking for, please contact me and
I'll look further.
Sorry to take so long to respond - been out of circulation for a couple
days.
On Fri, Sep 11, 2015 at 7:13 PM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:
> thomas a. sargent, could you please provide the full computer model as
> noted on the sticker of the computer itself (not from the Bug
> Description)?
>
> ** Changed in: linux (Ubuntu)
> Status: Confirmed => Incomplete
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1478250
>
> Title:
> hp x360 laptop keyboard freezes for 1 sec. every few minutes
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> A couple weeks ago Installed ubuntu 14.04 on an hp spectre x360. It
> works great except for a strange keyboard problem. Every 2 or 3
> minutes the keyboard freezes for about 1 second - it misses keystrokes
> completely. Anything typed during that 1 second period is missed.
> For that same period, the LED in the F5 key turns off. The F5 key is
> normally illuminated. If you hit it, that turns the LED off and turns
> on the keyboard backlight. Hit it again, and the backlight goes off
> and F5 lights up again. Apparently while that light is out, the
> keyboard is disabled.
>
> I wrote a program that printed a variable character pattern to a
> terminal every 4 times/sec and just watched it. I wanted to know if
> the whole computer (or just whole desktop?) was freezing, or just the
> keyboard. When the keyboard light turned off, the program kept
> running, so I think it's just the keyboard.
>
> The timing of the light blinking off is variable. If I am not typing,
> the light seems to blink at a 2min 30 sec.to 3min 30 sec period. It
> seems more often than that when I am actually typing, perhaps 2 minutes.
> I'm guessing this is a keyboard driver problem? Anyone else seen this?
> /proc/version is Linux version 3.16.0-43-generic (buildd@brownie) (gcc
> version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ) #58~14.04.1-Ubuntu SMP Mon Jun 22
> 10:21:20 UTC 2015.
> ---
> ApportVersion: 2.14.1-0ubuntu3.11
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: sarg314 1860 F.... pulseaudio
> /dev/snd/controlC0: sarg314 1860 F.... pulseaudio
> CurrentDesktop: Unity
> DistroRelease: Ubuntu 14.04
> HibernationDevice: RESUME=UUID=c0ce179f-fac4-4cc5-8ec4-59859141662e
> InstallationDate: Installed on 2015-07-03 (23 days ago)
> InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64
> (20150218.1)
> MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-44-generic.efi.signed
> root=UUID=0d0480e0-4b2f-4413-bcaa-a4ebf1c1b2ec ro quiet splash
> "acpi_osi=!Windows 2013" "acpi_osi=!Windows 2012" acpi_backlight=vendor
> acpi_backlight=video video.use_native_backlight=1 vt.handoff=7
> ProcVersionSignature: Ubuntu 3.16.0-44.59~14.04.1-generic 3.16.7-ckt14
> RelatedPackageVersions:
> linux-restricted-modules-3.16.0-44-generic N/A
> linux-backports-modules-3.16.0-44-generic N/A
> linux-firmware 1.127.14
> Tags: trusty
> Uname: Linux 3.16.0-44-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
> _MarkForUpload: True
> dmi.bios.date: 01/19/2015
> dmi.bios.vendor: American Megatrends Inc.
> dmi.bios.version: F.04
> dmi.board.asset.tag: Base Board Asset Tag
> dmi.board.name: 802D
> dmi.board.vendor: Hewlett-Packard
> dmi.board.version: 58.16
> dmi.chassis.type: 10
> dmi.chassis.vendor: Hewlett-Packard
> dmi.chassis.version: Chassis Version
> dmi.modalias:
> dmi:bvnAmericanMegatrendsInc.:bvrF.04:bd01/19/2015:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.16:cvnHewlett-Packard:ct10:cvrChassisVersion:
> dmi.product.name: HP Spectre x360 Convertible 13
> dmi.sys.vendor: Hewlett-Packard
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1478250/+subscriptions
>
--
Tom Sargent
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1478250
Title:
hp x360 laptop keyboard freezes for 1 sec. every few minutes
Status in linux package in Ubuntu:
Incomplete
Bug description:
A couple weeks ago Installed ubuntu 14.04 on an hp spectre x360. It
works great except for a strange keyboard problem. Every 2 or 3
minutes the keyboard freezes for about 1 second - it misses keystrokes
completely. Anything typed during that 1 second period is missed.
For that same period, the LED in the F5 key turns off. The F5 key is
normally illuminated. If you hit it, that turns the LED off and turns
on the keyboard backlight. Hit it again, and the backlight goes off
and F5 lights up again. Apparently while that light is out, the
keyboard is disabled.
I wrote a program that printed a variable character pattern to a
terminal every 4 times/sec and just watched it. I wanted to know if
the whole computer (or just whole desktop?) was freezing, or just the
keyboard. When the keyboard light turned off, the program kept
running, so I think it's just the keyboard.
The timing of the light blinking off is variable. If I am not typing, the light seems to blink at a 2min 30 sec.to 3min 30 sec period. It seems more often than that when I am actually typing, perhaps 2 minutes. I'm guessing this is a keyboard driver problem? Anyone else seen this?
/proc/version is Linux version 3.16.0-43-generic (buildd@brownie) (gcc version 4.8.2 (Ubuntu 4.8.2-19ubuntu1) ) #58~14.04.1-Ubuntu SMP Mon Jun 22 10:21:20 UTC 2015.
---
ApportVersion: 2.14.1-0ubuntu3.11
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: sarg314 1860 F.... pulseaudio
/dev/snd/controlC0: sarg314 1860 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=UUID=c0ce179f-fac4-4cc5-8ec4-59859141662e
InstallationDate: Installed on 2015-07-03 (23 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-44-generic.efi.signed root=UUID=0d0480e0-4b2f-4413-bcaa-a4ebf1c1b2ec ro quiet splash "acpi_osi=!Windows 2013" "acpi_osi=!Windows 2012" acpi_backlight=vendor acpi_backlight=video video.use_native_backlight=1 vt.handoff=7
ProcVersionSignature: Ubuntu 3.16.0-44.59~14.04.1-generic 3.16.7-ckt14
RelatedPackageVersions:
linux-restricted-modules-3.16.0-44-generic N/A
linux-backports-modules-3.16.0-44-generic N/A
linux-firmware 1.127.14
Tags: trusty
Uname: Linux 3.16.0-44-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 01/19/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: F.04
dmi.board.asset.tag: Base Board Asset Tag
dmi.board.name: 802D
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 58.16
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.04:bd01/19/2015:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.16:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Spectre x360 Convertible 13
dmi.sys.vendor: Hewlett-Packard
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1478250/+subscriptions
References
