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[Bug 1489298] Re: IBM/Lenovo W520 sometimes crashes while resuming after suspend

 

osmeest, please update your BIOS to the latest via
http://support.lenovo.com/us/en/products/laptops-and-netbooks/thinkpad-w
-series-laptops/thinkpad-w520 .

If this is reproducible afterwards, please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],


Save, close, and try to file the crash report again via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this report since the process outlined above will deal with
this issue more efficiently. Also, please do not attach your crash
report manually to this report and reopen it. Thank you for your
understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

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https://bugs.launchpad.net/bugs/1489298

Title:
  IBM/Lenovo W520 sometimes crashes while resuming after suspend

Status in linux package in Ubuntu:
  Invalid

Bug description:
  It's not 100% reproducible but it happens often enough to get annoying: I close the lid before going home, when I come back the next day, open the lid and get an endless repetition of "mei_me 0000:00:16.0: no destination client found".
  The only way out of it is to press the power button long enough for it to switch off and reboot fresh.
  In next startup, there is always a system error being reported. /var/crash contains a susres.{date}.crash file.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-36-generic 3.13.0-36.63
  ProcVersionSignature: Ubuntu 3.13.0-36.63-generic 3.13.11.6
  Uname: Linux 3.13.0-36-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  osm        2249 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Thu Aug 27 08:59:41 2015
  HibernationDevice: RESUME=UUID=a54e9178-f18d-477a-a32e-894e28298021
  InstallationDate: Installed on 2013-10-22 (673 days ago)
  InstallationMedia: Ubuntu 13.10 "Saucy Salamander" - Release amd64 (20131016.1)
  MachineType: LENOVO 428449G
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.13.0-36-generic root=/dev/mapper/vg_wolfgang-lv_root64 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-36-generic N/A
   linux-backports-modules-3.13.0-36-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  UpgradeStatus: Upgraded to trusty on 2014-04-30 (483 days ago)
  dmi.bios.date: 07/06/2012
  dmi.bios.vendor: LENOVO
  dmi.bios.version: 8BET58WW (1.38 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 428449G
  dmi.board.vendor: LENOVO
  dmi.board.version: Not Available
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: Not Available
  dmi.modalias: dmi:bvnLENOVO:bvr8BET58WW(1.38):bd07/06/2012:svnLENOVO:pn428449G:pvrThinkPadW520:rvnLENOVO:rn428449G:rvrNotAvailable:cvnLENOVO:ct10:cvrNotAvailable:
  dmi.product.name: 428449G
  dmi.product.version: ThinkPad W520
  dmi.sys.vendor: LENOVO

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