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[Bug 1483467] Re: [Acer Aspire V5-573G] suspend/resume failure

 

Maxim Kizub, could you please test the latest upstream kernel available
from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-2.30

** Attachment removed: "ProcEnviron.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4442585/+files/ProcEnviron.txt

** Attachment removed: "Dependencies.txt"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1483467/+attachment/4442584/+files/Dependencies.txt

** Description changed:

- It looks to be a duplicate of
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1416557 bug (which
- was closed because it has expired).
+ Suspend doesn't work.
  
- I made kernel bisection (log attached) as was requested in bug 1416557 and found
+ As per kernel bisection:
  # first bad commit: [faae404ebdc6bba744919d82e64c16448eb24a36] ACPICA: Add "Windows 2013" string to _OSI support.
  
- It appears that resume fails because ACPI OSI reports OS to be "Windows 2013".
- I added boot kernel parameter acpi_osi="!Windows 2013" and now able to suspend-resume normally (checked in kernels up to 3.16)
+ WORKAROUND: Add boot kernel parameter:
+ acpi_osi="!Windows 2013"
  
- I have no idea whar ACPI OSI means and why  "Windows 2013" prevents from
- normal resume (the problem seems to happen somwhere in nouveau driver).
- I just spend 3 days for this bisection and want others ubuntu users have
- this problem  fixed.
- 
- ProblemType: Bug
- DistroRelease: Ubuntu 14.04
- Package: linux-image-3.16.0-45-generic 3.16.0-45.60~14.04.1
- ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
- Uname: Linux 3.16.0-45-generic x86_64
- ApportVersion: 2.14.1-0ubuntu3.7
- Architecture: amd64
- CurrentDesktop: Unity
- Date: Tue Aug 11 04:48:58 2015
- InstallationDate: Installed on 2015-08-09 (1 days ago)
- InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
- SourcePackage: linux-lts-utopic
- UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  mkizub     1527 F.... pulseaudio
-  /dev/snd/controlC0:  mkizub     1527 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  mkizub     1527 F.... pulseaudio
+  /dev/snd/controlC0:  mkizub     1527 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=fa0d1b45-8989-4536-a8a1-0295cda9bddb
  InstallationDate: Installed on 2015-08-09 (35 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Acer Aspire V5-573G
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic.efi.signed root=UUID=0bca80e2-1d3f-4756-adac-3cf832509f5a ro quiet splash "acpi_osi=!Windows 2013" vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  RelatedPackageVersions:
-  linux-restricted-modules-3.16.0-45-generic N/A
-  linux-backports-modules-3.16.0-45-generic  N/A
-  linux-firmware                             1.127.11
+  linux-restricted-modules-3.16.0-45-generic N/A
+  linux-backports-modules-3.16.0-45-generic  N/A
+  linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.16.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog: Sep 14 19:41:34 solliy kernel: [  586.110463] nouveau E[    PBUS][0000:01:00.0] MMIO write of 0x00000002 FAULT at 0x4188ac [ IBUS ]
  _MarkForUpload: True
  dmi.bios.date: 01/12/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.30
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.30:bd01/12/2015:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

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https://bugs.launchpad.net/bugs/1483467

Title:
  [Acer Aspire V5-573G] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Suspend doesn't work.

  As per kernel bisection:
  # first bad commit: [faae404ebdc6bba744919d82e64c16448eb24a36] ACPICA: Add "Windows 2013" string to _OSI support.

  WORKAROUND: Add boot kernel parameter:
  acpi_osi="!Windows 2013"

  ---
  ApportVersion: 2.14.1-0ubuntu3.7
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  mkizub     1527 F.... pulseaudio
   /dev/snd/controlC0:  mkizub     1527 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=fa0d1b45-8989-4536-a8a1-0295cda9bddb
  InstallationDate: Installed on 2015-08-09 (35 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  MachineType: Acer Aspire V5-573G
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.16.0-45-generic.efi.signed root=UUID=0bca80e2-1d3f-4756-adac-3cf832509f5a ro quiet splash "acpi_osi=!Windows 2013" vt.handoff=7
  ProcVersionSignature: Ubuntu 3.16.0-45.60~14.04.1-generic 3.16.7-ckt14
  RelatedPackageVersions:
   linux-restricted-modules-3.16.0-45-generic N/A
   linux-backports-modules-3.16.0-45-generic  N/A
   linux-firmware                             1.127.11
  Tags:  trusty
  Uname: Linux 3.16.0-45-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  WifiSyslog: Sep 14 19:41:34 solliy kernel: [  586.110463] nouveau E[    PBUS][0000:01:00.0] MMIO write of 0x00000002 FAULT at 0x4188ac [ IBUS ]
  _MarkForUpload: True
  dmi.bios.date: 01/12/2015
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V2.30
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Dazzle_HW
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.30:bd01/12/2015:svnAcer:pnAspireV5-573G:pvrTBDbyOEM:rvnAcer:rnDazzle_HW:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire V5-573G
  dmi.product.version: TBD by OEM
  dmi.sys.vendor: Acer

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