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Message #134795
[Bug 1491615] Re: Updating shim-signed freezes computer during postinstall
apport information
** Tags added: apport-collected
** Description changed:
When performing an update using ubuntu's default GUI tool, during the
"configuring shim-signed" message, the computer freezes and needs to be
reset. Unfortunately, there is nothing in the system log except for
corruption (a lot of null bytes). But I experience these hard freezes
regularly, whenever a GRUB or EFI related package is being updated,
always during postinstall.
[ 0.000000] efi: EFI v2.31 by American Megatrends
[ 0.000000] efi: ESRT=0xd9f7f998 ACPI=0xd8f97000 ACPI 2.0=0xd8f97000 SMBIOS=0xf04d0 MPS=0xfd510
[ 0.000000] esrt: Reserving ESRT space from 0x00000000d9f7f998 to 0x00000000d9f7f9d0.
[ 0.000000] SMBIOS 2.8 present.
[ 0.000000] DMI: MSI MS-7817/CSM-B85M-E45 (MS-7817), BIOS V10.9 04/21/2015
Linux kiste 3.19.0-26-generic #28~14.04.1-Ubuntu SMP Wed Aug 12 14:09:17 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
This bug exists and keeps reappearing since I originally installed
Ubuntu 14.04. However, for some reason it does not happen with a very
similar second machine. This machine does not load the 'efi' kernel
module on boot, can this be the reason?
[ 0.000000] SMBIOS 2.8 present.
[ 0.000000] DMI: MSI MS-7817/H81M-P33 (MS-7817), BIOS V1.5 05/30/2014
Linux desktop 3.19.0+ #6 SMP Sat Feb 21 20:08:01 CET 2015 x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: shim-signed 1.9+0.8-0ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
Uname: Linux 3.19.0-26-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Sep 2 09:33:16 2015
SourcePackage: shim-signed
UpgradeStatus: No upgrade log present (probably fresh install)
+ ---
+ ApportVersion: 2.14.1-0ubuntu3.13
+ Architecture: amd64
+ AudioDevicesInUse:
+ USER PID ACCESS COMMAND
+ /dev/snd/controlC1: jens 2628 F.... pulseaudio
+ /dev/snd/controlC0: jens 2628 F.... pulseaudio
+ DistroRelease: Ubuntu 14.04
+ HibernationDevice: RESUME=/dev/mapper/linuxkiste--vg-swap_1
+ IwConfig:
+ p2p1 no wireless extensions.
+
+ lo no wireless extensions.
+ MachineType: MSI MS-7817
+ Package: linux (not installed)
+ ProcEnviron:
+ LANGUAGE=de_DE
+ TERM=xterm
+ PATH=(custom, no user)
+ LANG=de_DE.UTF-8
+ SHELL=/bin/bash
+ ProcFB: 0 inteldrmfb
+ ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic root=/dev/mapper/hostname--vg-root ro splash quiet netconsole=6666@192.168.178.59/p2p1,6665@192.168.178.62/ vt.handoff=7
+ ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
+ PulseList:
+ Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
+ No PulseAudio daemon running, or not running as session daemon.
+ RelatedPackageVersions:
+ linux-restricted-modules-3.19.0-28-generic N/A
+ linux-backports-modules-3.19.0-28-generic N/A
+ linux-firmware 1.127.15
+ RfKill:
+
+ Tags: trusty
+ Uname: Linux 3.19.0-28-generic x86_64
+ UpgradeStatus: No upgrade log present (probably fresh install)
+ UserGroups:
+
+ _MarkForUpload: True
+ dmi.bios.date: 04/21/2015
+ dmi.bios.vendor: American Megatrends Inc.
+ dmi.bios.version: V10.9
+ dmi.board.asset.tag: To be filled by O.E.M.
+ dmi.board.name: CSM-B85M-E45 (MS-7817)
+ dmi.board.vendor: MSI
+ dmi.board.version: 2.0
+ dmi.chassis.asset.tag: To be filled by O.E.M.
+ dmi.chassis.type: 3
+ dmi.chassis.vendor: MSI
+ dmi.chassis.version: 2.0
+ dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnCSM-B85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
+ dmi.product.name: MS-7817
+ dmi.product.version: 2.0
+ dmi.sys.vendor: MSI
** Attachment added: "AlsaInfo.txt"
https://bugs.launchpad.net/bugs/1491615/+attachment/4464316/+files/AlsaInfo.txt
--
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https://bugs.launchpad.net/bugs/1491615
Title:
Updating shim-signed freezes computer during postinstall
Status in linux package in Ubuntu:
Confirmed
Bug description:
When performing an update using ubuntu's default GUI tool, during the
"configuring shim-signed" message, the computer freezes and needs to
be reset. Unfortunately, there is nothing in the system log except for
corruption (a lot of null bytes). But I experience these hard freezes
regularly, whenever a GRUB or EFI related package is being updated,
always during postinstall.
[ 0.000000] efi: EFI v2.31 by American Megatrends
[ 0.000000] efi: ESRT=0xd9f7f998 ACPI=0xd8f97000 ACPI 2.0=0xd8f97000 SMBIOS=0xf04d0 MPS=0xfd510
[ 0.000000] esrt: Reserving ESRT space from 0x00000000d9f7f998 to 0x00000000d9f7f9d0.
[ 0.000000] SMBIOS 2.8 present.
[ 0.000000] DMI: MSI MS-7817/CSM-B85M-E45 (MS-7817), BIOS V10.9 04/21/2015
Linux kiste 3.19.0-26-generic #28~14.04.1-Ubuntu SMP Wed Aug 12 14:09:17 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
This bug exists and keeps reappearing since I originally installed
Ubuntu 14.04. However, for some reason it does not happen with a very
similar second machine. This machine does not load the 'efi' kernel
module on boot, can this be the reason?
[ 0.000000] SMBIOS 2.8 present.
[ 0.000000] DMI: MSI MS-7817/H81M-P33 (MS-7817), BIOS V1.5 05/30/2014
Linux desktop 3.19.0+ #6 SMP Sat Feb 21 20:08:01 CET 2015 x86_64 x86_64 x86_64 GNU/Linux
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: shim-signed 1.9+0.8-0ubuntu2
ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
Uname: Linux 3.19.0-26-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.12
Architecture: amd64
CurrentDesktop: Unity
Date: Wed Sep 2 09:33:16 2015
SourcePackage: shim-signed
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.13
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: jens 2628 F.... pulseaudio
/dev/snd/controlC0: jens 2628 F.... pulseaudio
DistroRelease: Ubuntu 14.04
HibernationDevice: RESUME=/dev/mapper/linuxkiste--vg-swap_1
IwConfig:
p2p1 no wireless extensions.
lo no wireless extensions.
MachineType: MSI MS-7817
Package: linux (not installed)
ProcEnviron:
LANGUAGE=de_DE
TERM=xterm
PATH=(custom, no user)
LANG=de_DE.UTF-8
SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic root=/dev/mapper/hostname--vg-root ro splash quiet netconsole=6666@192.168.178.59/p2p1,6665@192.168.178.62/ vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-28.30~14.04.1-generic 3.19.8-ckt5
PulseList:
Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-28-generic N/A
linux-backports-modules-3.19.0-28-generic N/A
linux-firmware 1.127.15
RfKill:
Tags: trusty
Uname: Linux 3.19.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 04/21/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: V10.9
dmi.board.asset.tag: To be filled by O.E.M.
dmi.board.name: CSM-B85M-E45 (MS-7817)
dmi.board.vendor: MSI
dmi.board.version: 2.0
dmi.chassis.asset.tag: To be filled by O.E.M.
dmi.chassis.type: 3
dmi.chassis.vendor: MSI
dmi.chassis.version: 2.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV10.9:bd04/21/2015:svnMSI:pnMS-7817:pvr2.0:rvnMSI:rnCSM-B85M-E45(MS-7817):rvr2.0:cvnMSI:ct3:cvr2.0:
dmi.product.name: MS-7817
dmi.product.version: 2.0
dmi.sys.vendor: MSI
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