← Back to team overview

kernel-packages team mailing list archive

[Bug 1491761] Re: Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02) not working in 14.04 and 15.04


filip, as per http://support.hp.com/us-en/drivers/selfservice/Compaq-
Presario-CQ71-Notebook-PC-series/4004498/model/4039991 an update to your
computer's buggy and outdated BIOS is available (F.23). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.

  Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E
  PCI Express Fast Ethernet controller (rev 02) not working in 14.04 and

Status in linux package in Ubuntu:

Bug description:
  <info> (eth0): carrier is OFF
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): new Ethernet device (driver: 'r8169' ifindex: 2)
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): exported as /org/freedesktop/NetworkManager/Devices/1
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
  Sep  2 20:00:32 cq71 NetworkManager[579]: <error> [1441216832.927980] [platform/nm-linux-platform.c:2250] link_change(): Netlink error changing link 2:  <UP> mtu 0 (1) driver 'r8169' udi '/sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0/net/eth0': Invalid address for specified address family
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): preparing device

  r8169 0000:03:00.0 eth0: RTL8102e at 0xffffc90004778000,
  00:00:00:00:00:00, XID 04c00000 IRQ 27

  03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
  	Subsystem: Hewlett-Packard Company Device 306c
  	Kernel driver in use: r8169

    *-network DISABLED
         description: Ethernet interface
         product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
         vendor: Realtek Semiconductor Co., Ltd.
         physical id: 0
         bus info: pci@0000:03:00.0
         logical name: eth0
         version: 02
         size: 100Mbit/s
         capacity: 100Mbit/s
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
         configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full latency=0 link=no multicast=yes port=MII speed=100Mbit/s
         resources: irq:27 ioport:2000(size=256) memory:d4010000-d4010fff memory:d4000000-d400ffff memory:d5000000-d500ffff

  i compiled the r8101 module from here:

  after i put in a "cloned mac adress" the card is functional.
  there is also an old bug report of this:
  ApportVersion: 2.17.2-0ubuntu1.3
  Architecture: amd64
   /dev/snd/controlC0:  filip      1084 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=6f27858b-0ba5-46f9-b656-36f652d32cb0
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=c8c26d44-1f21-4878-8430-8e0fe79ffcc4 ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
   linux-restricted-modules-3.19.0-16-generic N/A
   linux-backports-modules-3.19.0-16-generic  N/A
   linux-firmware                             1.143.3
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  vivid
  UdevLog: Error: [Errno 2] Bestand of map bestaat niet: '/var/log/udev'
  Uname: Linux 3.19.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/22/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.14
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 306C
  dmi.board.vendor: Quanta
  dmi.board.version: 21.12
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd09/22/2009:svnHewlett-Packard:pn:pvrRev1:rvnQuanta:rn306C:rvr21.12:cvnQuanta:ct10:cvrN/A:
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to: