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[Bug 1491761] Re: Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02) not working in 14.04 and 15.04

 

filip, as per http://support.hp.com/us-en/drivers/selfservice/Compaq-
Presario-CQ71-Notebook-PC-series/4004498/model/4039991 an update to your
computer's buggy and outdated BIOS is available (F.23). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

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https://bugs.launchpad.net/bugs/1491761

Title:
  Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E
  PCI Express Fast Ethernet controller (rev 02) not working in 14.04 and
  15.04

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  <info> (eth0): carrier is OFF
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): new Ethernet device (driver: 'r8169' ifindex: 2)
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): exported as /org/freedesktop/NetworkManager/Devices/1
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): device state change: unmanaged -> unavailable (reason 'managed') [10 20 2]
  Sep  2 20:00:32 cq71 NetworkManager[579]: <error> [1441216832.927980] [platform/nm-linux-platform.c:2250] link_change(): Netlink error changing link 2:  <UP> mtu 0 (1) driver 'r8169' udi '/sys/devices/pci0000:00/0000:00:1c.1/0000:03:00.0/net/eth0': Invalid address for specified address family
  Sep  2 20:00:32 cq71 NetworkManager[579]: <info> (eth0): preparing device

  r8169 0000:03:00.0 eth0: RTL8102e at 0xffffc90004778000,
  00:00:00:00:00:00, XID 04c00000 IRQ 27

  03:00.0 Ethernet controller: Realtek Semiconductor Co., Ltd. RTL8101E/RTL8102E PCI Express Fast Ethernet controller (rev 02)
  	Subsystem: Hewlett-Packard Company Device 306c
  	Kernel driver in use: r8169

    *-network DISABLED
         description: Ethernet interface
         product: RTL8101E/RTL8102E PCI Express Fast Ethernet controller
         vendor: Realtek Semiconductor Co., Ltd.
         physical id: 0
         bus info: pci@0000:03:00.0
         logical name: eth0
         version: 02
         size: 100Mbit/s
         capacity: 100Mbit/s
         width: 64 bits
         clock: 33MHz
         capabilities: pm msi pciexpress msix vpd bus_master cap_list rom ethernet physical tp mii 10bt 10bt-fd 100bt 100bt-fd autonegotiation
         configuration: autonegotiation=on broadcast=yes driver=r8169 driverversion=2.3LK-NAPI duplex=full latency=0 link=no multicast=yes port=MII speed=100Mbit/s
         resources: irq:27 ioport:2000(size=256) memory:d4010000-d4010fff memory:d4000000-d400ffff memory:d5000000-d500ffff

  i compiled the r8101 module from here:
  http://www.realtek.com.tw/downloads/downloadsView.aspx?Langid=1&PNid=14&PFid=7&Level=5&Conn=4&DownTypeID=3&GetDown=false

  after i put in a "cloned mac adress" the card is functional.
  there is also an old bug report of this:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/256331
  --- 
  ApportVersion: 2.17.2-0ubuntu1.3
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  filip      1084 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=6f27858b-0ba5-46f9-b656-36f652d32cb0
  NonfreeKernelModules: nvidia
  Package: linux (not installed)
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-16-generic root=UUID=c8c26d44-1f21-4878-8430-8e0fe79ffcc4 ro quiet splash
  ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-16-generic N/A
   linux-backports-modules-3.19.0-16-generic  N/A
   linux-firmware                             1.143.3
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  vivid
  UdevLog: Error: [Errno 2] Bestand of map bestaat niet: '/var/log/udev'
  Uname: Linux 3.19.0-16-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 09/22/2009
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.14
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 306C
  dmi.board.vendor: Quanta
  dmi.board.version: 21.12
  dmi.chassis.type: 10
  dmi.chassis.vendor: Quanta
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.14:bd09/22/2009:svnHewlett-Packard:pn:pvrRev1:rvnQuanta:rn306C:rvr21.12:cvnQuanta:ct10:cvrN/A:
  dmi.product.version: Rev 1
  dmi.sys.vendor: Hewlett-Packard

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