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[Myk Dowling <1242321@xxxxxxxxxxxxxxxxxx>]

I have the same problem on my Ubuntu Server

Ubuntu 14.04.3 LTS (GNU/Linux 3.13.0-63-generic x86_64)

Plug in a USB 3 powered drive and I get:

Sep 16 14:38:16 fuller kernel: [  258.785743] usb 3-4: new full-speed USB device number 2 using xhci_hcd
Sep 16 14:38:16 fuller kernel: [  258.785913] usb 3-4: Device not responding to set address.
Sep 16 14:38:16 fuller kernel: [  258.989962] usb 3-4: Device not responding to set address.
Sep 16 14:38:16 fuller kernel: [  259.193931] usb 3-4: device not accepting address 2, error -71
Sep 16 14:38:16 fuller kernel: [  259.305981] usb 3-4: new full-speed USB device number 3 using xhci_hcd
Sep 16 14:38:16 fuller kernel: [  259.306146] usb 3-4: Device not responding to set address.
Sep 16 14:38:17 fuller kernel: [  259.510201] usb 3-4: Device not responding to set address.
Sep 16 14:38:17 fuller kernel: [  259.714169] usb 3-4: device not accepting address 3, error -71
Sep 16 14:38:17 fuller kernel: [  259.826218] usb 3-4: new full-speed USB device number 4 using xhci_hcd
Sep 16 14:38:17 fuller kernel: [  259.826387] usb 3-4: Device not responding to set address.
Sep 16 14:38:17 fuller kernel: [  260.030471] usb 3-4: Device not responding to set address.
Sep 16 14:38:17 fuller kernel: [  260.234411] usb 3-4: device not accepting address 4, error -71
Sep 16 14:38:17 fuller kernel: [  260.346462] usb 3-4: new full-speed USB device number 5 using xhci_hcd
Sep 16 14:38:17 fuller kernel: [  260.346624] usb 3-4: Device not responding to set address.
Sep 16 14:38:18 fuller kernel: [  260.550715] usb 3-4: Device not responding to set address.
Sep 16 14:38:18 fuller kernel: [  260.754648] usb 3-4: device not accepting address 5, error -71
Sep 16 14:38:18 fuller kernel: [  260.754749] hub 3-0:1.0: unable to enumerate USB device on port 4

politas@fuller:~$ lsusb -t
/:  Bus 04.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 5000M
/:  Bus 03.Port 1: Dev 1, Class=root_hub, Driver=xhci_hcd/4p, 480M
/:  Bus 02.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
        |__ Port 6: Dev 3, If 0, Class=Vendor Specific Class, Driver=usbfs, 12M
/:  Bus 01.Port 1: Dev 1, Class=root_hub, Driver=ehci-pci/2p, 480M
    |__ Port 1: Dev 2, If 0, Class=Hub, Driver=hub/6p, 480M
        |__ Port 3: Dev 3, If 0, Class=Human Interface Device, Driver=usbhid, 1.5M


Tried the autosuspend workaround mentioned above with no change.  How do we undo that, by the way?

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https://bugs.launchpad.net/bugs/1242321

Title:
  USB 3.0 Harddrive not recognised

Status in linux package in Ubuntu:
  Confirmed

Bug description:
  Ubuntu is not recognising any device plugged into any USB 3.0 ports.
  Sometimes Ubuntu will freeze for a few seconds when you plug something
  into a USB 3.0 port; when Ubuntu comes out of the freeze, the device
  is still NOT recognised.

  No problems with USB 2.0 ports and devices.

  The USB 3.0 on this computer only works in Windows 7 (I'm dual booting
  Ubuntu 13.10 and Windows 7, both are 64-bit).

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