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Message #135264
[Bug 1491424] ProcEnviron.txt
apport information
** Attachment added: "ProcEnviron.txt"
https://bugs.launchpad.net/bugs/1491424/+attachment/4466208/+files/ProcEnviron.txt
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https://bugs.launchpad.net/bugs/1491424
Title:
[Packard Bell EasyNote ENTF71BM] System will hang on reboot / poweroff
Status in linux package in Ubuntu:
Incomplete
Bug description:
Seems similar to
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925 and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1346269
System will hang at dw_dmac INTL9C60:00: invalid resource
Adding the following to /etc/modprobe.d/blacklist.conf bypasses the issue and the laptop works without issue:
blacklist dw_dmac
blacklist dw_dmac_core
Version: Ubuntu 3.19.0-15.15-generic 3.19.3
---
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: raymond 1260 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=2667ec3f-f912-4748-b8db-d269dde5151a
InstallationDate: Installed on 2015-08-29 (18 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
MachineType: Packard Bell Easynote ENTF71BM
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=19cc8c05-57a0-461e-9f97-62e1718494d7 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
RelatedPackageVersions:
linux-restricted-modules-3.19.0-15-generic N/A
linux-backports-modules-3.19.0-15-generic N/A
linux-firmware 1.143.3
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 05/09/2014
dmi.bios.vendor: Packard Bell
dmi.bios.version: V1.03
dmi.board.name: Easynote ENTF71BM
dmi.board.vendor: Packard Bell
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Packard Bell
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPackardBell:bvrV1.03:bd05/09/2014:svnPackardBell:pnEasynoteENTF71BM:pvrV1.03:rvnPackardBell:rnEasynoteENTF71BM:rvrV1.03:cvnPackardBell:ct10:cvrChassisVersion:
dmi.product.name: Easynote ENTF71BM
dmi.product.version: V1.03
dmi.sys.vendor: Packard Bell
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References