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Message #135326
[Bug 1491424] Re: [Packard Bell EasyNote ENTF71BM] System will hang on reboot / poweroff
xrayA4T, could you please test the latest upstream kernel available from
the very top line at the top of the page from http://kernel.ubuntu.com
/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for
testing, and please do not test the daily folder)? Install instructions
are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This
will allow additional upstream developers to examine the issue.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, Y, and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags added: latest-bios-1.03
** Attachment removed: "lspci-vnvn.log"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1491424/+attachment/4456174/+files/lspci-vnvn.log
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https://bugs.launchpad.net/bugs/1491424
Title:
[Packard Bell EasyNote ENTF71BM] System will hang on reboot / poweroff
Status in linux package in Ubuntu:
Incomplete
Bug description:
Seems similar to
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925 and
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1346269
System will hang at dw_dmac INTL9C60:00: invalid resource
Adding the following to /etc/modprobe.d/blacklist.conf bypasses the issue and the laptop works without issue:
blacklist dw_dmac
blacklist dw_dmac_core
Version: Ubuntu 3.19.0-15.15-generic 3.19.3
---
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: raymond 1260 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=2667ec3f-f912-4748-b8db-d269dde5151a
InstallationDate: Installed on 2015-08-29 (18 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
MachineType: Packard Bell Easynote ENTF71BM
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=19cc8c05-57a0-461e-9f97-62e1718494d7 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
RelatedPackageVersions:
linux-restricted-modules-3.19.0-15-generic N/A
linux-backports-modules-3.19.0-15-generic N/A
linux-firmware 1.143.3
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-15-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
WifiSyslog:
_MarkForUpload: True
dmi.bios.date: 05/09/2014
dmi.bios.vendor: Packard Bell
dmi.bios.version: V1.03
dmi.board.name: Easynote ENTF71BM
dmi.board.vendor: Packard Bell
dmi.board.version: V1.03
dmi.chassis.type: 10
dmi.chassis.vendor: Packard Bell
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnPackardBell:bvrV1.03:bd05/09/2014:svnPackardBell:pnEasynoteENTF71BM:pvrV1.03:rvnPackardBell:rnEasynoteENTF71BM:rvrV1.03:cvnPackardBell:ct10:cvrChassisVersion:
dmi.product.name: Easynote ENTF71BM
dmi.product.version: V1.03
dmi.sys.vendor: Packard Bell
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References