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[Bug 1491424] Re: [Packard Bell EasyNote ENTF71BM] System will hang on reboot / poweroff


xrayA4T, could you please test the latest upstream kernel available from
the very top line at the top of the page from http://kernel.ubuntu.com
/~kernel-ppa/mainline/?C=N;O=D (the release names are irrelevant for
testing, and please do not test the daily folder)? Install instructions
are available at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This
will allow additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:

Please note, an error to install the kernel does not fit the criteria of

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.03

** Attachment removed: "lspci-vnvn.log"

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  [Packard Bell EasyNote ENTF71BM] System will hang on reboot / poweroff

Status in linux package in Ubuntu:

Bug description:
  Seems similar to
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1341925 and

  System will hang at dw_dmac INTL9C60:00: invalid resource

  Adding the following to /etc/modprobe.d/blacklist.conf bypasses the issue and the laptop works without issue:
  blacklist dw_dmac
  blacklist dw_dmac_core

  Version: Ubuntu 3.19.0-15.15-generic 3.19.3
  ApportVersion: 2.17.2-0ubuntu1.4
  Architecture: i386
   /dev/snd/controlC0:  raymond    1260 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 15.04
  HibernationDevice: RESUME=UUID=2667ec3f-f912-4748-b8db-d269dde5151a
  InstallationDate: Installed on 2015-08-29 (18 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
  JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
  MachineType: Packard Bell Easynote ENTF71BM
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-15-generic root=UUID=19cc8c05-57a0-461e-9f97-62e1718494d7 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-15.15-generic 3.19.3
   linux-restricted-modules-3.19.0-15-generic N/A
   linux-backports-modules-3.19.0-15-generic  N/A
   linux-firmware                             1.143.3
  Tags:  vivid
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-15-generic i686
  UpgradeStatus: No upgrade log present (probably fresh install)
  _MarkForUpload: True
  dmi.bios.date: 05/09/2014
  dmi.bios.vendor: Packard Bell
  dmi.bios.version: V1.03
  dmi.board.name: Easynote ENTF71BM
  dmi.board.vendor: Packard Bell
  dmi.board.version: V1.03
  dmi.chassis.type: 10
  dmi.chassis.vendor: Packard Bell
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnPackardBell:bvrV1.03:bd05/09/2014:svnPackardBell:pnEasynoteENTF71BM:pvrV1.03:rvnPackardBell:rnEasynoteENTF71BM:rvrV1.03:cvnPackardBell:ct10:cvrChassisVersion:
  dmi.product.name: Easynote ENTF71BM
  dmi.product.version: V1.03
  dmi.sys.vendor: Packard Bell

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