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[Bug 1484399] Re: Network connection drops on RTL8723BE after some time

 

Julien Olivier, as per http://support.hp.com/us-en/drivers/selfservice
/HP-Pavilion-15-p100-Notebook-PC-series/7234915/model/7489492 an update
to your computer's buggy and outdated BIOS is available (F.42). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, and the information above is provided, then
please mark this report Status Confirmed.

Thank you for your understanding.

** Tags added: bios-outdated-f.42

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1484399

Title:
  Network connection drops on RTL8723BE after some time

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  On my laptop, the WiFi connection works well for a few minutes, then
  stops working completely, although nework manager shows the icon as
  "connected", but I can't ping any address... If I press the "airplane
  mode" button ON et OFF again, the network comes back, and then, a few
  minutes later, the problem occurs again.

  WORKAROUND: Add the following in /etc/modprobe.d/rtl8723be.conf :
  options rtl8723be fwlps=0 swlps=0 ips=0

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-25-generic 3.19.0-25.26
  ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
  Uname: Linux 3.19.0-25-generic i686
  ApportVersion: 2.17.2-0ubuntu1.2
  Architecture: i386
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  julien     1421 F.... pulseaudio
   /dev/snd/controlC0:  julien     1421 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Aug 13 10:00:34 2015
  EcryptfsInUse: Yes
  HibernationDevice: RESUME=UUID=d53f1fde-a827-4102-a540-405139650b40
  InstallationDate: Installed on 2015-08-12 (0 days ago)
  InstallationMedia: Ubuntu-GNOME 15.04 "Vivid Vervet" - Release i386 (20150422)
  MachineType: Hewlett-Packard HP Pavilion 15 Notebook PC
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=fr_FR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=c2afdbc3-5397-4a76-afaa-c8ba53056069 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-25-generic N/A
   linux-backports-modules-3.19.0-25-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 08/07/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.11
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2281
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 77.25
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.11:bd08/07/2014:svnHewlett-Packard:pnHPPavilion15NotebookPC:pvr0974110000405F10000620180:rvnHewlett-Packard:rn2281:rvr77.25:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 15 Notebook PC
  dmi.product.version: 0974110000405F10000620180
  dmi.sys.vendor: Hewlett-Packard

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References