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[Bug 1485593] Re: My touchpad is not working.


I forgot to mention that I looked up on the links you provided but the
zip file that was downloaded from
http://us.acer.com/ac/en/US/content/drivers contains only one folder
named 'Windows'. This folder only contains a .exe file and a readme file
which says that the user should open the .exe file under windows mode.

I thought that my bios probably needs a winphlash but from what I read
from this forum (http://ubuntuforums.org/showthread.php?t=1295003) that
is not the case because the zip file did not provide a winphlash
application. I am probably missing something but I don't know what to do
in this situation.

** Changed in: linux (Ubuntu)
       Status: Incomplete => Confirmed

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  My touchpad is not working.

Status in linux package in Ubuntu:

Bug description:
  Installed Ubuntu 14 and 15 on same laptop and both versions seems like
  they did not detect my touchpad. I am currently using Ubuntu 14. USB
  Wireless mouse works when plugged in.

  Laptop model: Acer Aspire E 11 ES1-111-C53P
  Touchpad Manufacturer: Synaptics
  When Symptom first appeared: At the start of the installation of Ubuntu 14 or 15.

  dmesg: https://drive.google.com/file/d/0B8ZBu31DPC0kRHg4TGRRZExONGM/view?usp=sharing
  devices: https://drive.google.com/file/d/0B8ZBu31DPC0kSTljOUtjaXdzTGs/view?usp=sharing
  ApportVersion: 2.14.1-0ubuntu3.11
  Architecture: amd64
   /dev/snd/controlC0:  kintetsu   1995 F.... pulseaudio
  CurrentDesktop: Unity
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=32e10486-b083-4428-b023-cc22fca6eff8
  InstallationDate: Installed on 2015-08-17 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  MachineType: Acer Aspire ES1-111
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=eab56626-1778-439c-a6f8-b1722d464f0b ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-25.26~14.04.1-generic 3.19.8-ckt2
   linux-restricted-modules-3.19.0-25-generic N/A
   linux-backports-modules-3.19.0-25-generic  N/A
   linux-firmware                             1.127.15
  Tags:  trusty
  Uname: Linux 3.19.0-25-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/20/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.10
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: R2
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd08/20/2014:svnAcer:pnAspireES1-111:pvrV1.10:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: Aspire ES1-111
  dmi.product.version: V1.10
  dmi.sys.vendor: Acer

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