← Back to team overview

kernel-packages team mailing list archive

[Bug 1496014] Re: kernel panic - not syncing: Fatal exception in interrupt drm_kms_helper

 

Helmut Heidel, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-2104
** Tags added: latest-bios-2104

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1496014

Title:
  kernel panic - not syncing: Fatal exception in interrupt
  drm_kms_helper

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  -- cut here ---
  kernel BUG at /build/linux-McokMo/linux-3.13.0/net/core/skbuff.c:98!
  [...]
  RIP skb_panic RSP
  Kernel panic - not syncing: Fatal exception in interrupt
  drm_kms_helper: panic occured, switching back to text console
  ----
  Yesterday I updated system, through software updater. today the system stops  (hangs) after running about 1 hour, with this error message. The complete message is attached as a photo.
  ---
  Ubuntu 3.13.0-64.104-generic 3.13.11-ckt26
  Description:    Ubuntu 14.04.3 LTS
  Release:        14.04
  last update done yesterday using Software Updater
  --
  Thanks
  Helmut

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-64-generic 3.13.0-64.104
  ProcVersionSignature: Ubuntu 3.13.0-64.104-generic 3.13.11-ckt26
  Uname: Linux 3.13.0-64-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  hheidel    2156 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Sep 15 16:52:17 2015
  HibernationDevice: RESUME=UUID=06eae478-91ff-436a-a620-ec6f13b545e2
  InstallationDate: Installed on 2014-11-01 (317 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  IwConfig:
   eth0      no wireless extensions.
   
   eth1      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: System manufacturer System Product Name
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-64-generic root=UUID=f398e8ca-b9de-4f46-900b-57b8ee853832 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-64-generic N/A
   linux-backports-modules-3.13.0-64-generic  N/A
   linux-firmware                             1.127.15
  RfKill:
   
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 02/14/2012
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 0703
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: P8Z77-V DELUXE
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: Asset-1234567890
  dmi.chassis.type: 3
  dmi.chassis.vendor: Chassis Manufacture
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr0703:bd02/14/2012:svnSystemmanufacturer:pnSystemProductName:pvrSystemVersion:rvnASUSTeKCOMPUTERINC.:rnP8Z77-VDELUXE:rvrRev1.xx:cvnChassisManufacture:ct3:cvrChassisVersion:
  dmi.product.name: System Product Name
  dmi.product.version: System Version
  dmi.sys.vendor: System manufacturer

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1496014/+subscriptions


References