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[Bug 1495102] Re: [Panasonic Corporation CF53-4] hibernate/resume failure

 

Sean Smith, thank you for reporting this and helping make Ubuntu better.
However, your crash report is missing.

Please follow these instructions to have apport report a new bug about your crash that can be dealt with by the automatic retracer. First, execute at a terminal:
cd /var/crash && sudo rm * ; sudo apt-get update && sudo apt-get -y upgrade && sudo service apport start force_start=1

If you are running the Ubuntu Stable Release you might need to enable apport in /etc/default/apport and restart. Now reproduce the crash, then open a terminal, navigate to your /var/crash directory and file your report with:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

where _my_crash_report.crash is the crash you would like to report. By
default, this sends the crash to the Ubuntu Error Tracker
infrastructure, which is different than Launchpad. For more on this,
please see https://wiki.ubuntu.com/ErrorTracker .

However, if after doing this you would still like to have a crash report posted to Launchpad, for example to ease triage and add others to your report, one would need to open the following file via a terminal:
sudo nano /etc/apport/crashdb.conf

and comment out the line:
'problem_types': ['Bug', 'Package'],

by changing it to:
# 'problem_types': ['Bug', 'Package'],

Save, close, and try to file the crash report again via:
sudo ubuntu-bug /var/crash/_my_crash_report.crash

I'm closing this report since the process outlined above will deal with
this issue more efficiently. Also, please do not attach your crash
report manually to this report and reopen it. Thank you for your
understanding.

Helpful bug reporting tips:
https://wiki.ubuntu.com/ReportingBugs

** Changed in: linux (Ubuntu)
   Importance: Medium => Undecided

** Changed in: linux (Ubuntu)
       Status: Incomplete => Invalid

-- 
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https://bugs.launchpad.net/bugs/1495102

Title:
  [Panasonic Corporation CF53-4] hibernate/resume failure

Status in linux package in Ubuntu:
  Invalid

Bug description:
  Entered  " sudo pm-hibernate "  Laptop hibernated but wouldn't resume,
  had to power off.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-7-generic 4.2.0-7.7 [modified: boot/vmlinuz-4.2.0-7-generic]
  ProcVersionSignature: Ubuntu 4.2.0-7.7-generic 4.2.0
  Uname: Linux 4.2.0-7-generic x86_64
  Annotation: This occurred during a previous hibernation, and prevented the system from resuming properly.
  ApportVersion: 2.18.1-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  sean       1444 F.... pulseaudio
   /dev/snd/controlC0:  sean       1444 F.... pulseaudio
  Date: Sat Sep 12 10:17:40 2015
  DuplicateSignature: hibernate/resume:Panasonic Corporation CF53-4:V4.00L16
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: hibernate/resume
  HibernationDevice: RESUME=UUID=9980098f-e9dc-4a15-ba4e-2bb9167e2838
  InstallationDate: Installed on 2015-09-12 (0 days ago)
  InstallationMedia: Ubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150910)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Panasonic Corporation CF53-4
  PccardctlIdent:
   Socket 0:
     no product info available
  PccardctlStatus:
   Socket 0:
     no card
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   PATH=(custom, no user)
   LANG=en_US.UTF-8
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-7-generic root=UUID=9fa82ba6-4fb3-4394-9d8d-fb6faee16f6e ro quiet splash
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-7-generic N/A
   linux-backports-modules-4.2.0-7-generic  N/A
   linux-firmware                           1.147
  SourcePackage: linux
  Title: [Panasonic Corporation CF53-4] hibernate/resume failure
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 08/28/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: V4.00L16
  dmi.board.asset.tag: No Asset Tag
  dmi.board.name: CF53-4
  dmi.board.vendor: Panasonic Corporation
  dmi.board.version: 1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 10
  dmi.chassis.vendor: Panasonic Corporation
  dmi.chassis.version: 001
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrV4.00L16:bd08/28/2014:svnPanasonicCorporation:pnCF53-4:pvr004:rvnPanasonicCorporation:rnCF53-4:rvr1:cvnPanasonicCorporation:ct10:cvr001:
  dmi.product.name: CF53-4
  dmi.product.version: 004
  dmi.sys.vendor: Panasonic Corporation

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