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[Bug 1495458] Re: Black screen when resuming after sleep

 

Gaston M. Tonietti, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-a09

** Package changed: xorg (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

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https://bugs.launchpad.net/bugs/1495458

Title:
  Black screen when resuming after sleep

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have a fresh install of Kubuntu Wily Beta 1. My laptop is a Dell XPS
  15 with a Nvidia video. I tried both drivers nouveau and nvidia with
  the same result.

  I can reproduce the error ALWAYS, when I put the laptop to sleep it
  wont resume, I can see the power light and the keyboard backlight
  turning on as if it will wake up, but then just a black screen. I
  cannot even switch to a terminal (Ctr+Alt+F1), the only solution it to
  restart.

  The problem is not only when sleeping, it also happens when the screen
  is turned off by Power Management.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: xorg 1:7.7+7ubuntu4
  ProcVersionSignature: Ubuntu 4.2.0-7.7-generic 4.2.0
  Uname: Linux 4.2.0-7-generic x86_64
  NonfreeKernelModules: wl
  ApportVersion: 2.18.1-0ubuntu1
  Architecture: amd64
  CurrentDesktop: KDE
  Date: Mon Sep 14 20:29:21 2015
  InstallationDate: Installed on 2015-09-12 (1 days ago)
  InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150825.1)
  SourcePackage: xorg
  Symptom: display
  UpgradeStatus: No upgrade log present (probably fresh install)
  --- 
  ApportVersion: 2.18.1-0ubuntu1
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: None
  CurrentDesktop: KDE
  DistUpgraded: Fresh install
  DistroCodename: wily
  DistroRelease: Ubuntu 15.10
  DistroVariant: kubuntu
  DkmsStatus:
   bbswitch, 0.7, 4.2.0-10-generic, x86_64: installed
   bcmwl, 6.30.223.248+bdcom, 4.2.0-10-generic, x86_64: installed
   nvidia-352, 352.30, 4.2.0-10-generic, x86_64: installed
  ExtraDebuggingInterest: No
  GraphicsCard:
   Intel Corporation 4th Gen Core Processor Integrated Graphics Controller [8086:0416] (rev 06) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:05fe]
  InstallationDate: Installed on 2015-09-12 (7 days ago)
  InstallationMedia: Kubuntu 15.10 "Wily Werewolf" - Alpha amd64 (20150825.1)
  MachineType: Dell Inc. XPS 15 9530
  NonfreeKernelModules: wl
  Package: xorg 1:7.7+7ubuntu4
  PackageArchitecture: amd64
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-10-generic root=UUID=21f7ffd1-602b-4aec-a5a8-1db43113dc9c ro quiet splash
  ProcVersionSignature: Ubuntu 4.2.0-10.12-generic 4.2.0
  Tags:  wily kubuntu single-occurrence reproducible has-workaround
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 4.2.0-10-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 07/30/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A09
  dmi.board.name: XPS 15 9530
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A09
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA09:bd07/30/2015:svnDellInc.:pnXPS159530:pvrA09:rvnDellInc.:rnXPS159530:rvrA09:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: XPS 15 9530
  dmi.product.version: A09
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz N/A
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.64-1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.6.3-1ubuntu1
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.6.3-1ubuntu1
  version.xserver-xorg-core: xserver-xorg-core 2:1.17.2-1ubuntu7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.2-1ubuntu1
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0+git20150819-0ubuntu1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917+git20150808-0ubuntu2
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu3
  xserver.bootTime: Sun Sep 20 12:15:49 2015
  xserver.configfile: default
  xserver.errors:
   
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
   product id                                5169 
   vendor                                     SHP
  xserver.version: 2:1.17.2-1ubuntu7

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