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Message #135980
Re: [Bug 1486036] Re: Faulty graphics behaviour when resuming from suspend with intel graphics drivers
Hi Christopher,
Thanks for the reply and the information on the BIOS update. I have
updated to the new BIOS (saved the EXE file to USB key and updated BIOS
from the BIOS), but it did not resolve the problem. Here is the result of:
$ sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
A05
07/14/2015
It seems that others with different machines are having an issue that
appears to be similar to mine. Perhaps this is related to the driver? I
strongly suspect that upon resume it is playing with the resolution and
changing to a funny unknown mode (from what I see in the Xorg logs). The
issue may be more exaggerated for me compared to others because I am using
a different window display manager (FVWM).
If you hear of any other updates on this issue, please let me know,
thanks!
julien
On Sun, Sep 20, 2015 at 11:53 AM, Christopher M. Penalver <
christopher.m.penalver@xxxxxxxxx> wrote:
> julien, as per http://www.dell.com/support/home/us/en/19/product-
> support/product/xps-13-9343-laptop/drivers an update to your computer's
> buggy and outdated BIOS is available (A05). If you update to this
> following https://help.ubuntu.com/community/BIOSUpdate does it change
> anything?
>
> If it doesn't, could you please both specify what happened, and provide
> the output of the following terminal command:
> sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
>
> For more on BIOS updates and linux, please see
> https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
> .
>
> Please note your current BIOS is already in the Bug Description, so
> posting this on the old BIOS would not be helpful. As well, you don't
> have to create a new bug report.
>
> Once the BIOS is updated, and the information above is provided, then
> please mark this report Status Confirmed.
>
> Thank you for your understanding.
>
> ** Tags added: bios-outdated-a05
>
> --
> You received this bug notification because you are subscribed to the bug
> report.
> https://bugs.launchpad.net/bugs/1486036
>
> Title:
> Faulty graphics behaviour when resuming from suspend with intel
> graphics drivers
>
> Status in linux package in Ubuntu:
> Incomplete
>
> Bug description:
> I will copy and paste an excerpt from the link below. Is this the
> right place to post the bug?
>
> Waking from suspend, everything seems normal, except the graphical
> elements and text on my desktop are not drawn properly. Sometimes,
> moving the mouse over icons can cause them to be redrawn, sometimes
> not. It appears not to matter how I initiate the suspend (e.g. by
> closing laptop lid, or by calling pm-suspend explicitly) and it
> appears not to matter whether I am using an external display or the
> laptop's own screen.
>
> All other hardware appears to be working, and I can restart the laptop
> by clicking where the icons ought to be. The only symptom seems to be
> that the drawing does not happen correctly.
>
> I'm not sure what additional information I should provide to help
> diagnose the problem, so please advise me.
>
> Also, if this is more likely to be a xfce issue, then please change
> the package on the bug report.
>
> ProblemType: Bug
> DistroRelease: Ubuntu 15.04
> Package: pm-utils 1.4.1-15
> ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
> Uname: Linux 3.19.0-16-generic x86_64
> NonfreeKernelModules: openafs
> ApportVersion: 2.17.2-0ubuntu1
> Architecture: amd64
> CurrentDesktop: XFCE
> Date: Wed May 6 17:17:51 2015
> InstallationDate: Installed on 2015-05-04 (1 days ago)
> InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64
> (20150422.1)
> PackageArchitecture: all
> SourcePackage: pm-utils
> UpgradeStatus: No upgrade log present (probably fresh install)
>
> Written by David Abergel
>
> Please see the link here:
>
> https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1452318
> ---
> ApportVersion: 2.17.2-0ubuntu1.4
> Architecture: amd64
> AudioDevicesInUse:
> USER PID ACCESS COMMAND
> /dev/snd/controlC1: julienl 1792 F.... pulseaudio
> /dev/snd/controlC0: julienl 1792 F.... pulseaudio
> DistroRelease: Ubuntu 15.04
> HibernationDevice: RESUME=UUID=2233869d-5832-469c-a447-f4da17530958
> InstallationDate: Installed on 2015-06-21 (91 days ago)
> InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64
> (20150422.1)
> MachineType: Dell Inc. XPS 13 9343
> NonfreeKernelModules: wl
> Package: linux (not installed)
> ProcFB: 0 inteldrmfb
> ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic
> root=UUID=d161d0e8-74e3-4914-abff-8cfa0af8df95 ro quiet splash
> video=SVIDEO-1:d vt.handoff=7
> ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
> RelatedPackageVersions:
> linux-restricted-modules-3.19.0-25-generic N/A
> linux-backports-modules-3.19.0-25-generic N/A
> linux-firmware 1.143.3
> Tags: vivid
> UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
> Uname: Linux 3.19.0-25-generic x86_64
> UpgradeStatus: No upgrade log present (probably fresh install)
> UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo users
> vboxusers
> _MarkForUpload: True
> dmi.bios.date: 05/15/2015
> dmi.bios.vendor: Dell Inc.
> dmi.bios.version: A04
> dmi.board.name: 0TM99H
> dmi.board.vendor: Dell Inc.
> dmi.board.version: A00
> dmi.chassis.type: 9
> dmi.chassis.vendor: Dell Inc.
> dmi.modalias:
> dmi:bvnDellInc.:bvrA04:bd05/15/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
> dmi.product.name: XPS 13 9343
> dmi.product.version: 01
> dmi.sys.vendor: Dell Inc.
>
> To manage notifications about this bug go to:
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1486036/+subscriptions
>
--
Julien Lhermitte
--
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1486036
Title:
Faulty graphics behaviour when resuming from suspend with intel
graphics drivers
Status in linux package in Ubuntu:
Incomplete
Bug description:
I will copy and paste an excerpt from the link below. Is this the
right place to post the bug?
Waking from suspend, everything seems normal, except the graphical
elements and text on my desktop are not drawn properly. Sometimes,
moving the mouse over icons can cause them to be redrawn, sometimes
not. It appears not to matter how I initiate the suspend (e.g. by
closing laptop lid, or by calling pm-suspend explicitly) and it
appears not to matter whether I am using an external display or the
laptop's own screen.
All other hardware appears to be working, and I can restart the laptop
by clicking where the icons ought to be. The only symptom seems to be
that the drawing does not happen correctly.
I'm not sure what additional information I should provide to help
diagnose the problem, so please advise me.
Also, if this is more likely to be a xfce issue, then please change
the package on the bug report.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: pm-utils 1.4.1-15
ProcVersionSignature: Ubuntu 3.19.0-16.16-generic 3.19.3
Uname: Linux 3.19.0-16-generic x86_64
NonfreeKernelModules: openafs
ApportVersion: 2.17.2-0ubuntu1
Architecture: amd64
CurrentDesktop: XFCE
Date: Wed May 6 17:17:51 2015
InstallationDate: Installed on 2015-05-04 (1 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
PackageArchitecture: all
SourcePackage: pm-utils
UpgradeStatus: No upgrade log present (probably fresh install)
Written by David Abergel
Please see the link here:
https://bugs.launchpad.net/ubuntu/+source/xserver-xorg-video-intel/+bug/1452318
---
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: julienl 1792 F.... pulseaudio
/dev/snd/controlC0: julienl 1792 F.... pulseaudio
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=2233869d-5832-469c-a447-f4da17530958
InstallationDate: Installed on 2015-06-21 (91 days ago)
InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
MachineType: Dell Inc. XPS 13 9343
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-25-generic root=UUID=d161d0e8-74e3-4914-abff-8cfa0af8df95 ro quiet splash video=SVIDEO-1:d vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-25.26-generic 3.19.8-ckt2
RelatedPackageVersions:
linux-restricted-modules-3.19.0-25-generic N/A
linux-backports-modules-3.19.0-25-generic N/A
linux-firmware 1.143.3
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-25-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin netdev plugdev sambashare sudo users vboxusers
_MarkForUpload: True
dmi.bios.date: 05/15/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/15/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1486036/+subscriptions
References
