kernel-packages team mailing list archive

[chris pollock <1497627@xxxxxxxxxxxxxxxxxx>]

On Thu, 2015-09-24 at 07:52 +0000, Christopher M. Penalver wrote:
> Please see
> https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1497627/comments/23
> .
> 
I haven't seen a freeze yet however it's only been 2 1/2 days since I
booted into the 3.19...kernel. If/when there is another freeze and since
I can SSH into the desktop from my tablet are there any commands you
wish me to run or any logs you wish captured for the bug report?

-- 
Chris
KeyID 0xE372A7DA98E6705C
31.11°N 97.89°W (Elev. 1092 ft)
07:28:51 up 2 days, 11:37, 1 user, load average: 0.41, 0.47, 0.32
Ubuntu 14.04.3 LTS, kernel 3.19.0-28-generic #30~14.04.1-Ubuntu SMP Tue
Sep 1 09:32:55 UTC 2015

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https://bugs.launchpad.net/bugs/1497627

Title:
  Periodically video will freeze for no reason at all and no specific
  time between freezes.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  What I expect to happen is the video to not freeze every so often.
  What happened is that the video froze. This has been going on for over a year. It doesn't matter if I have any applications open such as Evolution or Firefox. It could happen any time during the day when I'm working on the computer or during the night when it's the most idle. Once the video freezes the cursor can still be moved around the desktop however clicking on anything does not work. During this time all background process and cronjobs continue to run.

  ---
  ApportVersion: 2.14.1-0ubuntu3.13
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  chris      2095 F.... pulseaudio
  CurrentDesktop: GNOME
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=bb329dc0-0642-4b6a-876a-12c2f02fb7f6
  InstallationDate: Installed on 2014-10-24 (332 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  IwConfig:
   eth0      no wireless extensions.

   lo        no wireless extensions.
  MachineType: Dell Inc. OptiPlex 780
  Package: linux (not installed)
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   XDG_RUNTIME_DIR=<set>
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-63-generic root=UUID=4254a7e9-429b-4f53-a08c-ae7ff839b98f ro drm.debug=0xe plymouth:debug
  ProcVersionSignature: Ubuntu 3.13.0-63.103-generic 3.13.11-ckt25
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-63-generic N/A
   linux-backports-modules-3.13.0-63-generic  N/A
   linux-firmware                             1.127.15
  RfKill:

  Tags:  trusty
  Uname: Linux 3.13.0-63-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
  _MarkForUpload: True
  dmi.bios.date: 08/06/2013
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A15
  dmi.board.name: 0C27VV
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A01
  dmi.chassis.asset.tag: LE0006476
  dmi.chassis.type: 6
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA15:bd08/06/2013:svnDellInc.:pnOptiPlex780:pvr:rvnDellInc.:rn0C27VV:rvrA01:cvnDellInc.:ct6:cvr:
  dmi.product.name: OptiPlex 780
  dmi.sys.vendor: Dell Inc.

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