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[Bug 1500070] [NEW] Lumia 535 (RM-1089) detected, but file manager shows no content

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Public bug reported:

Hi,

a Lumia 535 (RM-1089) Windows Phone connected via USB to a notebook
running Ubuntu 15.10 will be detected, but Ubuntu's file manager shows
no content even though there are directories and many files (e.g.
pictures) stored on the smartphone.

Installing the mtpfs package didn't change anything. The directories and
files are accessible on Windows 7 (tested!).

Curiously, the mtp-detect tool doesn't find any MTP devices.

:~$ sudo mtp-detect
Unable to open ~/.mtpz-data for reading, MTPZ disabled.
libmtp version: 1.1.8

Listing raw device(s)
   No raw devices found. 


:~$ lsusb -v
Bus 001 Device 007: ID 0421:06fc Nokia Mobile Phones
Device Descriptor:
  bLength                18
  bDescriptorType         1
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  idVendor           0x0421 Nokia Mobile Phones
  idProduct          0x06fc
  bcdDevice            1.00
  iManufacturer           1 Microsoft
  iProduct                2 Lumia 535 (RM-1089)
  iSerial                 3 5100000008ECC1C10000000000000000
  bNumConfigurations      1
  Configuration Descriptor:
    bLength                 9
    bDescriptorType         2
    wTotalLength          108
    bNumInterfaces          4
    bConfigurationValue     1
    iConfiguration          0
    bmAttributes         0xa0
      (Bus Powered)
      Remote Wakeup
    MaxPower              100mA
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        0
      bAlternateSetting       0
      bNumEndpoints           3
      bInterfaceClass         6 Imaging
      bInterfaceSubClass      1 Still Image Capture
      bInterfaceProtocol      1 Picture Transfer Protocol (PIMA 15470)
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x81  EP 1 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x01  EP 1 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x82  EP 2 IN
        bmAttributes            3
          Transfer Type            Interrupt
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0040  1x 64 bytes
        bInterval               4
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        1
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x83  EP 3 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x02  EP 2 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        2
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x84  EP 4 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x03  EP 3 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
    Interface Descriptor:
      bLength                 9
      bDescriptorType         4
      bInterfaceNumber        3
      bAlternateSetting       0
      bNumEndpoints           2
      bInterfaceClass       255 Vendor Specific Class
      bInterfaceSubClass    255 Vendor Specific Subclass
      bInterfaceProtocol    255 Vendor Specific Protocol
      iInterface              0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x85  EP 5 IN
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
      Endpoint Descriptor:
        bLength                 7
        bDescriptorType         5
        bEndpointAddress     0x04  EP 4 OUT
        bmAttributes            2
          Transfer Type            Bulk
          Synch Type               None
          Usage Type               Data
        wMaxPacketSize     0x0200  1x 512 bytes
        bInterval               0
Device Qualifier (for other device speed):
  bLength                10
  bDescriptorType         6
  bcdUSB               2.00
  bDeviceClass            0 (Defined at Interface level)
  bDeviceSubClass         0
  bDeviceProtocol         0
  bMaxPacketSize0        64
  bNumConfigurations      1
Device Status:     0x0000
  (Bus Powered) 

Best regards,
Ettore Atalan

** Affects: linux (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 535 lumia mtp rm-1089 usb

** Attachment added: "file manager shows no files or directories"
   https://bugs.launchpad.net/bugs/1500070/+attachment/4475574/+files/Screenshot_files.png

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https://bugs.launchpad.net/bugs/1500070

Title:
  Lumia 535 (RM-1089) detected, but file manager shows no content

Status in linux package in Ubuntu:
  New

Bug description:
  Hi,

  a Lumia 535 (RM-1089) Windows Phone connected via USB to a notebook
  running Ubuntu 15.10 will be detected, but Ubuntu's file manager shows
  no content even though there are directories and many files (e.g.
  pictures) stored on the smartphone.

  Installing the mtpfs package didn't change anything. The directories
  and files are accessible on Windows 7 (tested!).

  Curiously, the mtp-detect tool doesn't find any MTP devices.

  :~$ sudo mtp-detect
  Unable to open ~/.mtpz-data for reading, MTPZ disabled.
  libmtp version: 1.1.8

  Listing raw device(s)
     No raw devices found. 

  
  :~$ lsusb -v
  Bus 001 Device 007: ID 0421:06fc Nokia Mobile Phones
  Device Descriptor:
    bLength                18
    bDescriptorType         1
    bcdUSB               2.00
    bDeviceClass            0 (Defined at Interface level)
    bDeviceSubClass         0
    bDeviceProtocol         0
    bMaxPacketSize0        64
    idVendor           0x0421 Nokia Mobile Phones
    idProduct          0x06fc
    bcdDevice            1.00
    iManufacturer           1 Microsoft
    iProduct                2 Lumia 535 (RM-1089)
    iSerial                 3 5100000008ECC1C10000000000000000
    bNumConfigurations      1
    Configuration Descriptor:
      bLength                 9
      bDescriptorType         2
      wTotalLength          108
      bNumInterfaces          4
      bConfigurationValue     1
      iConfiguration          0
      bmAttributes         0xa0
        (Bus Powered)
        Remote Wakeup
      MaxPower              100mA
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        0
        bAlternateSetting       0
        bNumEndpoints           3
        bInterfaceClass         6 Imaging
        bInterfaceSubClass      1 Still Image Capture
        bInterfaceProtocol      1 Picture Transfer Protocol (PIMA 15470)
        iInterface              0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x81  EP 1 IN
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x01  EP 1 OUT
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x82  EP 2 IN
          bmAttributes            3
            Transfer Type            Interrupt
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0040  1x 64 bytes
          bInterval               4
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        1
        bAlternateSetting       0
        bNumEndpoints           2
        bInterfaceClass       255 Vendor Specific Class
        bInterfaceSubClass    255 Vendor Specific Subclass
        bInterfaceProtocol    255 Vendor Specific Protocol
        iInterface              0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x83  EP 3 IN
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x02  EP 2 OUT
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        2
        bAlternateSetting       0
        bNumEndpoints           2
        bInterfaceClass       255 Vendor Specific Class
        bInterfaceSubClass    255 Vendor Specific Subclass
        bInterfaceProtocol    255 Vendor Specific Protocol
        iInterface              0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x84  EP 4 IN
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x03  EP 3 OUT
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
      Interface Descriptor:
        bLength                 9
        bDescriptorType         4
        bInterfaceNumber        3
        bAlternateSetting       0
        bNumEndpoints           2
        bInterfaceClass       255 Vendor Specific Class
        bInterfaceSubClass    255 Vendor Specific Subclass
        bInterfaceProtocol    255 Vendor Specific Protocol
        iInterface              0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x85  EP 5 IN
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
        Endpoint Descriptor:
          bLength                 7
          bDescriptorType         5
          bEndpointAddress     0x04  EP 4 OUT
          bmAttributes            2
            Transfer Type            Bulk
            Synch Type               None
            Usage Type               Data
          wMaxPacketSize     0x0200  1x 512 bytes
          bInterval               0
  Device Qualifier (for other device speed):
    bLength                10
    bDescriptorType         6
    bcdUSB               2.00
    bDeviceClass            0 (Defined at Interface level)
    bDeviceSubClass         0
    bDeviceProtocol         0
    bMaxPacketSize0        64
    bNumConfigurations      1
  Device Status:     0x0000
    (Bus Powered) 

  Best regards,
  Ettore Atalan

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