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Message #136963
[Bug 1499373] ProcCpuinfo.txt
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1499373/+attachment/4476467/+files/ProcCpuinfo.txt
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https://bugs.launchpad.net/bugs/1499373
Title:
Computer does not power off
Status in linux package in Ubuntu:
Incomplete
Bug description:
I have an Acer Aspire laptop, I have just installed Ubuntu 15.04 and removed Windows 10. The problem I have is that after I select shutdown the computer goes through the shutdown procedure and screen goes blank with only the Small Ubuntu icon showing. This is as far as it goes. The computer is still switched on.
I have tried both shutdown and the re-start options but with no success. I re-installed Ubuntu 15.04 using the option to save my files but this made no difference and again failed to power off machine
I then tried a full re-install of Ubuntu but the problem persists. I have tried to use the terminal window using the command "shutdown -h now" again computer shut down but did not power off the computer. I have also tried "shutdown -r now" and "shutdown -P now" all with no success. I would be obliged for any advice or solutions
John
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ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: john 1270 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=8ff1e514-34d5-419e-9ec3-fc4c7caddcff
InstallationDate: Installed on 2015-09-20 (6 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Acer Aspire ES1-512
NonfreeKernelModules: wl
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-28-generic root=UUID=ca982d3e-674b-4f5f-9fd1-c7b15f1e31ae ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
RelatedPackageVersions:
linux-restricted-modules-3.19.0-28-generic N/A
linux-backports-modules-3.19.0-28-generic N/A
linux-firmware 1.143.3
Tags: vivid
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
Uname: Linux 3.19.0-28-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 09/11/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.07
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: Aspire ES1-512
dmi.board.vendor: Acer
dmi.board.version: V1.07
dmi.chassis.asset.tag: No Asset Tag
dmi.chassis.type: 10
dmi.chassis.vendor: Acer
dmi.chassis.version: V1.07
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.07:bd09/11/2014:svnAcer:pnAspireES1-512:pvrV1.07:rvnAcer:rnAspireES1-512:rvrV1.07:cvnAcer:ct10:cvrV1.07:
dmi.product.name: Aspire ES1-512
dmi.product.version: V1.07
dmi.sys.vendor: Acer
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