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[Bug 1456531] Re: LightDM (?) blank/white screen after resume from suspend

 

lxg, as per http://support.lenovo.com/us/en/products/laptops-and-
netbooks/thinkpad-t-series-laptops/thinkpad-t450s an update to your
computer's buggy and outdated BIOS is available (1.17). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-1.17

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https://bugs.launchpad.net/bugs/1456531

Title:
  LightDM (?) blank/white screen after resume from suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  On Xubuntu 15.04, when I suspend the machine and resume afterwards,
  the screen remains completely white/blank. I can move the mouse
  cursor, but I don't see any screen elements. Clicking or wildly
  pressing keys doesn't do anything.

  I can switch to a different console with Ctrl+Alt+F1 and log in, just
  fine.

  For this bug report, I have removed all files from /var/log/lightdm,
  then rebooted, suspended, resumed, and switched to VT1. Then copied
  the /var/log/lightdm files to a different location. See their contents
  attached to this bug report.

  Other parameters:

  - Simply locking and unlocking the screen works, ALTHOUGH I also see
  the white screen there at first, and have to click a mouse button for
  the login form to show up.

  - I'm running a system with a fully encrypted hard-drive and have
  configured LightDM to log me in automatically.

  - System is up-to-date.

  - No experimental packages, although I had an experimental version of
  xserver-xorg-video-intel running, but removed it shortly after.

  - System is a Thinkpad T450s with Intel HD 5500 graphics.

  Hope I didn't forget to mention anything important. If you need more information or want me to try something, let me know.
  --- 
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  lxg        2068 F.... pulseaudio
   /dev/snd/controlC0:  lxg        2068 F.... pulseaudio
  DistroRelease: Ubuntu 15.04
  InstallationDate: Installed on 2015-05-16 (134 days ago)
  InstallationMedia: Xubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422.1)
  MachineType: LENOVO 20BXCTO1WW
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic root=UUID=7247f3dc-87dc-460f-a4ec-7d049af66a36 ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-28-generic N/A
   linux-backports-modules-3.19.0-28-generic  N/A
   linux-firmware                             1.143.3
  Tags:  vivid
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  Uname: Linux 3.19.0-28-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 04/20/2015
  dmi.bios.vendor: LENOVO
  dmi.bios.version: JBET48WW (1.13 )
  dmi.board.asset.tag: Not Available
  dmi.board.name: 20BXCTO1WW
  dmi.board.vendor: LENOVO
  dmi.board.version: SDK0E50512 STD
  dmi.chassis.asset.tag: No Asset Information
  dmi.chassis.type: 10
  dmi.chassis.vendor: LENOVO
  dmi.chassis.version: None
  dmi.modalias: dmi:bvnLENOVO:bvrJBET48WW(1.13):bd04/20/2015:svnLENOVO:pn20BXCTO1WW:pvrThinkPadT450s:rvnLENOVO:rn20BXCTO1WW:rvrSDK0E50512STD:cvnLENOVO:ct10:cvrNone:
  dmi.product.name: 20BXCTO1WW
  dmi.product.version: ThinkPad T450s
  dmi.sys.vendor: LENOVO

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