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[Bug 538479] Re: [Lucid Beta1] hiw-001 Test Picture failed with Acer CrystalEye Webcam 064e:a101

 

Claudio Nocolotti, this bug was reported a while ago and there hasn't
been any activity in it recently. We were wondering if this is still an
issue? If so, could you please test for this with the latest development
release of Ubuntu? ISO images are available from
http://cdimage.ubuntu.com/daily-live/current/ .

If it remains an issue, could you please run the following command in
the development release from a Terminal
(Applications->Accessories->Terminal), as it will automatically gather
and attach updated debug information to this report:

apport-collect -p linux <replace-with-bug-number>

Also, could you please test the latest upstream kernel available following https://wiki.ubuntu.com/KernelMainlineBuilds ? It will allow additional upstream developers to examine the issue. Please do not test the daily folder, but the one all the way at the bottom. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this bug is fixed in the mainline kernel, please add the following tags:
kernel-fixed-upstream
kernel-fixed-upstream-VERSION-NUMBER

where VERSION-NUMBER is the version number of the kernel you tested. For example:
kernel-fixed-upstream-v3.11

This can be done by clicking on the yellow circle with a black pencil icon next to the word Tags located at the bottom of the bug description. As well, please remove the tag:
needs-upstream-testing

If the mainline kernel does not fix this bug, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-VERSION-NUMBER

As well, please remove the tag:
needs-upstream-testing

Once testing of the upstream kernel is complete, please mark this bug's
Status as Confirmed. Please let us know your results. Thank you for your
understanding.

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https://bugs.launchpad.net/bugs/538479

Title:
  [Lucid Beta1] hiw-001 Test Picture failed with Acer CrystalEye Webcam
  064e:a101

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  During lapotp test hiw-001, after running Cheese the picture is blank.
  The webcam light is turned on but no image in visible inside the window of Cheese.
  The same problem was present in Karmic stable release.

  Typing cheese in the terminal I get the error:

  libb4l2: error turning on stream: protocol error

  ---
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.21.
  AplayDevices:
   **** List of PLAYBACK Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  Architecture: i386
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC268 Analog [ALC268 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  claudio    1307 F.... pulseaudio
  CRDA: Error: [Errno 2] Nessun file o directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0x98400000 irq 22'
     Mixer name	: 'Realtek ALC268'
     Components	: 'HDA:10ec0268,1025011e,00100003 HDA:14f12c06,1025011e,00100000'
     Controls      : 11
     Simple ctrls  : 8
  DistroRelease: Ubuntu 10.04
  HibernationDevice: RESUME=UUID=9400bacf-b69e-4e72-ad81-165b42ed022a
  InstallationMedia: Ubuntu 10.04 "Lucid Lynx" - Beta i386 (20100318)
  MachineType: Acer Aspire 5720
  Package: linux (not installed)
  ProcCmdLine: BOOT_IMAGE=/boot/vmlinuz-2.6.32-16-generic root=UUID=38060ba1-0b67-4364-95c7-e072122dcbd3 ro quiet splash
  ProcEnviron:
   PATH=(custom, no user)
   LANG=it_IT.UTF-8
   SHELL=/bin/bash
  ProcVersionSignature: Ubuntu 2.6.32-16.25-generic
  Regression: No
  RelatedPackageVersions: linux-firmware 1.33
  Reproducible: Yes
  Tags: lucid
  TestedUpstream: Yes
  Uname: Linux 2.6.32-16-generic i686
  UserGroups:

  dmi.bios.date: 05/17/2007
  dmi.bios.vendor: Acer
  dmi.bios.version: V1.06
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: Nattiling
  dmi.board.vendor: Acer
  dmi.board.version: V1.05
  dmi.chassis.type: 1
  dmi.chassis.vendor: Acer
  dmi.chassis.version: V1.05
  dmi.modalias: dmi:bvnAcer:bvrV1.06:bd05/17/2007:svnAcer:pnAspire5720:pvrV1.05:rvnAcer:rnNattiling:rvrV1.05:cvnAcer:ct1:cvrV1.05:
  dmi.product.name: Aspire 5720
  dmi.product.version: V1.05
  dmi.sys.vendor: Acer

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