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[Bug 1500739] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1500739

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1500739

Title:
  CPU lockup on HP Proliant DL380 Gen9 servers

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Over the past 3-ish weeks we've had 3 seperate HP Proliant DL380 Gen9
  servers lock up with a similar looking cpu lockup bug.  All 3 of these
  servers are nova-compute nodes in an OpenStack cluster, with a
  reasonable amount of load on them.  The symptoms are the load shoots
  up into the hundreds, and ps stops returning.

  I've attached lspci -vnvn and 3 sets of syslog message traces that we
  grabbed on each of the 3 times it has crashed.

  $ cat /proc/version_signature 
  Ubuntu 3.16.0-49.65~14.04.1-generic 3.16.7-ckt15

  Please let us know if you need any further information.

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References