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[Bug 1493814] Re: [Acer Travelmate B115-M] Synaptic touchpad

 

Josep Pujadas-Jubany, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-1.38
** Tags added: latest-bios-1.38

** Description changed:

- Sending report for
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1385937/comments/22
+ Touchpad has issues working.
+ 
+ WORKAROUND: Set in BIOS Touchpad option from Advanced to Basic.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-26-generic 3.19.0-26.28~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
  Uname: Linux 3.19.0-26-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  CurrentDesktop: LXDE
  Date: Wed Sep  9 13:13:40 2015
  InstallationDate: Installed on 2014-09-16 (357 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
- --- 
+ ---
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  usuari     1911 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  usuari     1911 F.... pulseaudio
  CurrentDesktop: LXDE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=6a63f422-0d53-4459-873d-c925133fdbec
  InstallationDate: Installed on 2014-09-16 (357 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer TravelMate B115-M
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic root=UUID=681882b9-fe81-482e-a240-d2ee75144228 ro quiet splash acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-26-generic N/A
-  linux-backports-modules-3.19.0-26-generic  N/A
-  linux-firmware                             1.127.15
+  linux-restricted-modules-3.19.0-26-generic N/A
+  linux-backports-modules-3.19.0-26-generic  N/A
+  linux-firmware                             1.127.15
  Tags:  trusty
  Uname: Linux 3.19.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 04/11/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Roxy
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.04:bd04/11/2014:svnAcer:pnTravelMateB115-M:pvrV1.04:rvnAcer:rnRoxy:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: TravelMate B115-M
  dmi.product.version: V1.04
  dmi.sys.vendor: Acer

** Tags added: regression-potential

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

-- 
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https://bugs.launchpad.net/bugs/1493814

Title:
  [Acer Travelmate B115-M] Synaptic touchpad

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Touchpad has issues working.

  WORKAROUND: Set in BIOS Touchpad option from Advanced to Basic.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-26-generic 3.19.0-26.28~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
  Uname: Linux 3.19.0-26-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  CurrentDesktop: LXDE
  Date: Wed Sep  9 13:13:40 2015
  InstallationDate: Installed on 2014-09-16 (357 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)
  ---
  ApportVersion: 2.14.1-0ubuntu3.12
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  usuari     1911 F.... pulseaudio
  CurrentDesktop: LXDE
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=6a63f422-0d53-4459-873d-c925133fdbec
  InstallationDate: Installed on 2014-09-16 (357 days ago)
  InstallationMedia: Lubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer TravelMate B115-M
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-26-generic root=UUID=681882b9-fe81-482e-a240-d2ee75144228 ro quiet splash acpi_backlight=vendor vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-26.28~14.04.1-generic 3.19.8-ckt4
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-26-generic N/A
   linux-backports-modules-3.19.0-26-generic  N/A
   linux-firmware                             1.127.15
  Tags:  trusty
  Uname: Linux 3.19.0-26-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo vboxusers
  _MarkForUpload: True
  dmi.bios.date: 04/11/2014
  dmi.bios.vendor: Insyde Corp.
  dmi.bios.version: V1.04
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: Roxy
  dmi.board.vendor: Acer
  dmi.board.version: Type2 - A01 Board Version
  dmi.chassis.type: 10
  dmi.chassis.vendor: Chassis Manufacturer
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.04:bd04/11/2014:svnAcer:pnTravelMateB115-M:pvrV1.04:rvnAcer:rnRoxy:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
  dmi.product.name: TravelMate B115-M
  dmi.product.version: V1.04
  dmi.sys.vendor: Acer

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