← Back to team overview

kernel-packages team mailing list archive

[Bug 1502055] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1502055

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1502055

Title:
  Crypt password screen not responding

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hi,

  During booting of system when the password screen for a encrypted device is presented there is no response.
  The screen is not accepting any input.
  I can switch to another screen using ctrl+alt+F# key and see blinking cursor.
  Switching back to ctrl+alt+F7 is showing message and all entered keys on screen.

  Rebooting by ctrl+alt+del or power button causes that the system boots
  to a text version of that screen where I can enter the password and
  system boots to OS.

  Not sure what could be gathered during this event to assist in
  identifying the problem since I have no possibility to get any logs
  and decrypt the disk :(

  Regards,
  Peter

  
  Just to add when the password screen is "hung" and I switch to different screen and back to F7 I see this message: 
  starting version 219

  The same is visible when second boot is going. However this time I'm
  pushed to text based version where no problem is visible

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1502055/+subscriptions