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Message #137927
[Bug 1502171] Status changed to Confirmed
This change was made by a bot.
** Changed in: linux (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1502171
Title:
Unable to boot Dell Sputnik (XPS 13 Developer Edition) after upgrading
to linux-image-3.19.0-30-generic.
Status in linux package in Ubuntu:
Confirmed
Bug description:
My XPS 13 has been online for a few days on linux-
image-3.19.0-28-generic and I just got around to rebooting after the
linux-image-3.19.0-30-generic update.
I have a BIOS password then full-disk encryption.
After rebooting (both soft reboot and hard poweroff/on) I can enter my
BIOS password but no longer have keyboard at the full-disk encryption
unlock screen and can't enter my password. Also, nothing shows up on
my external monitor with 3.19.0-30 while it does show up on 3.19.0-28.
I can hit Ctrl-Alt-Del on that screen so my XPS 13 is seeing my
keyboard; I just can't type my password.
Rebooting, selecting Advanced, and booting into 3.19.0-28 "fixes" my
system, everything works as expected.
Rebooting, selecting Advanced, and booting into 3.19.0-30 exhibits the
same symptoms. No keyboard or external monitor. Sometimes the full-
disk encryption unlock screen doesn't even appear. Just the
aubergineish colored background and nothing else shows up. Hitting
Ctrl-Alt-Del reboots the system as expected.
Rebooting, selecting Advanced, and booting in 3.19.0-30 recovery
allows me to enter my password during the console bootup but nothing
shows up on my external monitor. When I Resume the normal bootup
sequence I get into Ubuntu Desktop but I have no external monitor, the
system is at a constant 25% CPU across all four cores, and every
keypress, click, or action is lagged by a second or two. When doing
any task that involves fades (like Alt-Tab) it takes two to five
seconds for each fade to finish. It took almost 30 seconds to Alt-Tab
between two windows.
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.33
ProcVersionSignature: Ubuntu 3.19.0-28.30-generic 3.19.8-ckt5
Uname: Linux 3.19.0-28-generic x86_64
NonfreeKernelModules: wl
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: sciri 2284 F.... pulseaudio
/dev/snd/controlC0: sciri 2284 F.... pulseaudio
CurrentDesktop: Unity
Date: Fri Oct 2 09:53:35 2015
InstallationDate: Installed on 2015-07-13 (80 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-28-generic.efi.signed root=UUID=0afea0af-5fcc-489a-bb6f-37670c00aaa0 ro quiet splash
RelatedPackageVersions:
linux-restricted-modules-3.19.0-28-generic N/A
linux-backports-modules-3.19.0-28-generic N/A
linux-firmware 1.143.3
SourcePackage: linux
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 05/15/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A04
dmi.board.name: 0310JH
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA04:bd05/15/2015:svnDellInc.:pnXPS139343:pvr01:rvnDellInc.:rn0310JH:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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References