kernel-packages team mailing list archive

["Christopher M. Penalver" <christopher.m.penalver@xxxxxxxxx>]

Jose Gómez, thank you for reporting this and helping make Ubuntu better.
As per http://www.dell.com/support/home/us/en/19/product-
support/product/xps-15-9530/drivers/advanced an update to your
computer's buggy and outdated BIOS is available (A09). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a09

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1502302

Title:
  general protection fault: 0000 [#1] SMP

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Had some issues, the computer locked a couple of times. May or may not
  be related to this, as there was another error with Xorg.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-12-generic 4.2.0-12.14
  ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
  Uname: Linux 4.2.0-12-generic x86_64
  Annotation: Your system might become unstable now and might need to be restarted.
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  gdm        2466 F.... pulseaudio
                        jose       3166 F.... pulseaudio
   /dev/snd/controlC0:  gdm        2466 F.... pulseaudio
                        jose       3166 F.... pulseaudio
  Date: Fri Oct  2 19:54:40 2015
  Failure: oops
  HibernationDevice: RESUME=UUID=be9ce8a7-7662-4da6-810c-14ff26282803
  InstallationDate: Installed on 2014-02-04 (605 days ago)
  InstallationMedia: Ubuntu-GNOME 14.04 "Trusty Tahr" - Alpha amd64 (20140203)
  MachineType: Dell Inc. XPS 15 9530
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-12-generic.efi.signed root=UUID=d7bcaffd-60e1-4fef-93fb-3d73a8d18907 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
  SourcePackage: linux
  Title: general protection fault: 0000 [#1] SMP
  UpgradeStatus: Upgraded to wily on 2015-10-01 (1 days ago)
  dmi.bios.date: 01/08/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: XPS 15 9530
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A08
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd01/08/2015:svnDellInc.:pnXPS159530:pvrA08:rvnDellInc.:rnXPS159530:rvrA08:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: XPS 15 9530
  dmi.product.version: A08
  dmi.sys.vendor: Dell Inc.

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