← Back to team overview

kernel-packages team mailing list archive

[Bug 1502552] [NEW] touchpad not working

 

Public bug reported:

Touchpad is not responding. External mouse is working.
The touchpad is not listed in xinput.
External mouse is listed twice in xinput as well as in 'cat /proc/bus/input/devices'  but touchpad driver isn't.

What I expected to see in /proc/bus/input/devices file:

I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
N: Name="SynPS/2 Synaptics TouchPad"
P: Phys=isa0060/serio2/input0
S: Sysfs=/devices/platform/i8042/serio2/input/input8
U: Uniq=
H: Handlers=mouse2 event8
B: EV=b
B: KEY=420 0 70000 0 0 0 0 0 0 0 0
B: ABS=11000003 

What I saw instead:

I: Bus=0003 Vendor=046d Product=c07e Version=0111
N: Name="Logitech Gaming Mouse G402"
P: Phys=usb-0000:00:14.0-1/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input15
U: Uniq=6D9036795757
H: Handlers=mouse0 event5 
B: PROP=0
B: EV=17
B: KEY=ffff0000 0 0 0 0
B: REL=143
B: MSC=10

I: Bus=0003 Vendor=046d Product=c07e Version=0111
N: Name="Logitech Gaming Mouse G402"
P: Phys=usb-0000:00:14.0-1/input1
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.1/input/input16
U: Uniq=6D9036795757
H: Handlers=sysrq kbd event6 
B: PROP=0
B: EV=10001f
B: KEY=4837fff072ff32d bf54444600000000 1 30f908b17c007 ffe77bfad941dfff febeffdfffefffff fffffffffffffffe
B: REL=40
B: ABS=100000000
B: MSC=10

ProblemType: Bug
DistroRelease: Ubuntu 12.04
Package: linux-image-3.8.0-44-generic 3.8.0-44.66~precise1
ProcVersionSignature: Ubuntu 3.8.0-44.66~precise1-generic 3.8.13.25
Uname: Linux 3.8.0-44-generic x86_64
NonfreeKernelModules: nvidia
AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-44-generic.
ApportVersion: 2.0.1-0ubuntu17.11
Architecture: amd64
ArecordDevices:
 **** List of CAPTURE Hardware Devices ****
 card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
   Subdevices: 1/1
   Subdevice #0: subdevice #0
AudioDevicesInUse:
 USER        PID ACCESS COMMAND
 /dev/snd/controlC1:  sumit      2114 F.... pulseaudio
 /dev/snd/controlC0:  sumit      2114 F.... pulseaudio
CRDA: Error: [Errno 2] No such file or directory
Card0.Amixer.info:
 Card hw:0 'MID'/'HDA Intel MID at 0xf7a14000 irq 60'
   Mixer name	: 'Intel Haswell HDMI'
   Components	: 'HDA:80862807,80860101,00100000'
   Controls      : 7
   Simple ctrls  : 1
Card0.Amixer.values:
 Simple mixer control 'IEC958',0
   Capabilities: pswitch pswitch-joined penum
   Playback channels: Mono
   Mono: Playback [on]
Card1.Amixer.info:
 Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 61'
   Mixer name	: 'Realtek ALC255'
   Components	: 'HDA:10ec0255,10280662,00100002'
   Controls      : 18
   Simple ctrls  : 8
Date: Sun Oct  4 10:01:29 2015
HibernationDevice: RESUME=UUID=45998e30-d2b6-4037-96ff-63f405f9832d
InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
MachineType: Dell Inc. Vostro 3446
MarkForUpload: True
ProcEnviron:
 LANGUAGE=en_IN:en
 TERM=xterm
 PATH=(custom, no user)
 LANG=en_IN
 SHELL=/bin/bash
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-44-generic root=UUID=8def0356-8cf9-4e71-829f-03a59b5d259f ro quiet splash
RelatedPackageVersions:
 linux-restricted-modules-3.8.0-44-generic N/A
 linux-backports-modules-3.8.0-44-generic  N/A
 linux-firmware                            1.79.18
SourcePackage: linux-lts-raring
StagingDrivers: rts5139
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/13/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A07
dmi.board.vendor: Dell Inc.
dmi.board.version: A07
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: Not Specified
dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/13/2015:svnDellInc.:pnVostro3446:pvrNotSpecified:rvnDellInc.:rn:rvrA07:cvnDellInc.:ct8:cvrNotSpecified:
dmi.product.name: Vostro 3446
dmi.product.version: Not Specified
dmi.sys.vendor: Dell Inc.

** Affects: linux-lts-raring (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: amd64 apport-bug precise qa-kernel-lts-testing running-unity staging

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux-lts-raring in Ubuntu.
https://bugs.launchpad.net/bugs/1502552

Title:
  touchpad not working

Status in linux-lts-raring package in Ubuntu:
  New

Bug description:
  Touchpad is not responding. External mouse is working.
  The touchpad is not listed in xinput.
  External mouse is listed twice in xinput as well as in 'cat /proc/bus/input/devices'  but touchpad driver isn't.

  What I expected to see in /proc/bus/input/devices file:

  I: Bus=0011 Vendor=0002 Product=0007 Version=01b1
  N: Name="SynPS/2 Synaptics TouchPad"
  P: Phys=isa0060/serio2/input0
  S: Sysfs=/devices/platform/i8042/serio2/input/input8
  U: Uniq=
  H: Handlers=mouse2 event8
  B: EV=b
  B: KEY=420 0 70000 0 0 0 0 0 0 0 0
  B: ABS=11000003 

  What I saw instead:

  I: Bus=0003 Vendor=046d Product=c07e Version=0111
  N: Name="Logitech Gaming Mouse G402"
  P: Phys=usb-0000:00:14.0-1/input0
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.0/input/input15
  U: Uniq=6D9036795757
  H: Handlers=mouse0 event5 
  B: PROP=0
  B: EV=17
  B: KEY=ffff0000 0 0 0 0
  B: REL=143
  B: MSC=10

  I: Bus=0003 Vendor=046d Product=c07e Version=0111
  N: Name="Logitech Gaming Mouse G402"
  P: Phys=usb-0000:00:14.0-1/input1
  S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb2/2-1/2-1:1.1/input/input16
  U: Uniq=6D9036795757
  H: Handlers=sysrq kbd event6 
  B: PROP=0
  B: EV=10001f
  B: KEY=4837fff072ff32d bf54444600000000 1 30f908b17c007 ffe77bfad941dfff febeffdfffefffff fffffffffffffffe
  B: REL=40
  B: ABS=100000000
  B: MSC=10

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-44-generic 3.8.0-44.66~precise1
  ProcVersionSignature: Ubuntu 3.8.0-44.66~precise1-generic 3.8.13.25
  Uname: Linux 3.8.0-44-generic x86_64
  NonfreeKernelModules: nvidia
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-44-generic.
  ApportVersion: 2.0.1-0ubuntu17.11
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: ALC255 Analog [ALC255 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  sumit      2114 F.... pulseaudio
   /dev/snd/controlC0:  sumit      2114 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'MID'/'HDA Intel MID at 0xf7a14000 irq 60'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,80860101,00100000'
     Controls      : 7
     Simple ctrls  : 1
  Card0.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xf7a10000 irq 61'
     Mixer name	: 'Realtek ALC255'
     Components	: 'HDA:10ec0255,10280662,00100002'
     Controls      : 18
     Simple ctrls  : 8
  Date: Sun Oct  4 10:01:29 2015
  HibernationDevice: RESUME=UUID=45998e30-d2b6-4037-96ff-63f405f9832d
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  MachineType: Dell Inc. Vostro 3446
  MarkForUpload: True
  ProcEnviron:
   LANGUAGE=en_IN:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_IN
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-44-generic root=UUID=8def0356-8cf9-4e71-829f-03a59b5d259f ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-44-generic N/A
   linux-backports-modules-3.8.0-44-generic  N/A
   linux-firmware                            1.79.18
  SourcePackage: linux-lts-raring
  StagingDrivers: rts5139
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/13/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A07
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A07
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: Not Specified
  dmi.modalias: dmi:bvnDellInc.:bvrA07:bd07/13/2015:svnDellInc.:pnVostro3446:pvrNotSpecified:rvnDellInc.:rn:rvrA07:cvnDellInc.:ct8:cvrNotSpecified:
  dmi.product.name: Vostro 3446
  dmi.product.version: Not Specified
  dmi.sys.vendor: Dell Inc.

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux-lts-raring/+bug/1502552/+subscriptions


Follow ups