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[Bug 1263863] Re: [HP Pavilion 14] Multiple HIGH/CRITICAL failures found in fwts report

 

Po-Hsu Lin, thank you for reporting this bug to Ubuntu. linux-lts-raring reached EOL on August 2014.
See the following documents for currently supported Ubuntu releases:
https://wiki.ubuntu.com/Releases
https://wiki.ubuntu.com/Kernel/LTSEnablementStack

If this is still reproducible in a supported release, please execute the following in a terminal:
apport-collect 1210373

Also, could you please provide the full computer model and serial as
noted on the sticker of the computer itself (not from the Bug
Description)?

Otherwise, please mark this as Invalid.

** Package changed: linux-lts-raring (Ubuntu) => linux (Ubuntu)

** Changed in: linux (Ubuntu)
   Importance: Medium => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

** Changed in: linux (Ubuntu)
     Assignee: Ivan Hu (ivan.hu) => (unassigned)

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https://bugs.launchpad.net/bugs/1263863

Title:
  [HP Pavilion 14] Multiple HIGH/CRITICAL failures found in fwts report

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  CID: 201303-13115 HP Pavilion 14

  Critical failures: 2
   klog: CRITICAL Kernel message: [    5.345517] ACPI Exception: AE_NOT_FOUND, Evaluating _PRT [AE_NOT_FOUND] (20121018/pci_irq-269)
   klog: CRITICAL Kernel message: [    5.722860] [Firmware Bug]: Invalid critical threshold (0)

  High failures: 5
   klog: HIGH Kernel message: [    5.311964] \_SB_.PCI0:_OSC invalid UUID
   klog: HIGH Kernel message: [    5.345505] ACPI Error: [AR02] Namespace lookup failure, AE_NOT_FOUND (20121018/psargs-359)
   klog: HIGH Kernel message: [    5.345510] ACPI Error: Method parse/execution failed [\_SB_.PCI0.PEG0._PRT] (Node ffff8801591fed70), AE_NOT_FOUND (20121018/psparse-537)
   klog: HIGH Kernel message: [   13.551401] ACPI Error: [\_SB_.PCI0.GFX0.DD02._BCL] Namespace lookup failure, AE_NOT_FOUND (20121018/psargs-359)
   klog: HIGH Kernel message: [   13.551407] ACPI Error: Method parse/execution failed [\_SB_.PCI0.PEG0.PEGP.DD02._BCL] (Node ffff880159209cd0), AE_NOT_FOUND (20121018/psparse-537)

  Error message:
  klog: HIGH Kernel message: [    5.311964] \_SB_.PCI0:_OSC invalid UUID
  has been answered in bug 1219669

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.8.0-34-generic 3.8.0-34.49~precise1
  ProcVersionSignature: Ubuntu 3.8.0-34.49~precise1-generic 3.8.13.12
  Uname: Linux 3.8.0-34-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version k3.8.0-34-generic.
  ApportVersion: 2.0.1-0ubuntu17.6
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 1: PCH [HDA Intel PCH], device 0: ALC282 Analog [ALC282 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  ubuntu     1771 F.... pulseaudio
   /dev/snd/controlC0:  ubuntu     1771 F.... pulseaudio
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'MID'/'HDA Intel MID at 0xc3610000 irq 49'
     Mixer name	: 'Intel Haswell HDMI'
     Components	: 'HDA:80862807,80860101,00100000'
     Controls      : 7
     Simple ctrls  : 1
  Card0.Amixer.values:
   Simple mixer control 'IEC958',0
     Capabilities: pswitch pswitch-joined penum
     Playback channels: Mono
     Mono: Playback [on]
  Card1.Amixer.info:
   Card hw:1 'PCH'/'HDA Intel PCH at 0xc3614000 irq 50'
     Mixer name	: 'Realtek ALC282'
     Components	: 'HDA:10ec0282,103c1974,00100003'
     Controls      : 20
     Simple ctrls  : 9
  Date: Tue Dec 24 01:47:47 2013
  HibernationDevice: RESUME=UUID=2b1037ae-50de-4c0c-8924-b3d0ec4aa1d3
  InstallationMedia: Ubuntu 12.04.3 LTS "Precise Pangolin" - Release amd64 (20130820.1)
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: Hewlett-Packard HP Pavilion 14 Notebook PC
  MarkForUpload: True
  ProcEnviron:
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-34-generic root=UUID=9f17ab75-d20e-45c7-a266-3dd0cdd4e0d0 ro quiet splash
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-34-generic N/A
   linux-backports-modules-3.8.0-34-generic  N/A
   linux-firmware                            1.79.9
  RfKill:
   
  SourcePackage: linux-lts-raring
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 05/28/2013
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.06
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 1974
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 96.19
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.06:bd05/28/2013:svnHewlett-Packard:pnHPPavilion14NotebookPC:pvr089D100000000000000630100:rvnHewlett-Packard:rn1974:rvr96.19:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 14 Notebook PC
  dmi.product.version: 089D100000000000000630100
  dmi.sys.vendor: Hewlett-Packard

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