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Message #138226
[Bug 1502055] ProcCpuinfo.txt
apport information
** Attachment added: "ProcCpuinfo.txt"
https://bugs.launchpad.net/bugs/1502055/+attachment/4483756/+files/ProcCpuinfo.txt
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https://bugs.launchpad.net/bugs/1502055
Title:
Crypt password screen not responding
Status in linux package in Ubuntu:
Incomplete
Bug description:
Hi,
During booting of system when the password screen for a encrypted device is presented there is no response.
The screen is not accepting any input.
I can switch to another screen using ctrl+alt+F# key and see blinking cursor.
Switching back to ctrl+alt+F7 is showing message and all entered keys on screen.
Rebooting by ctrl+alt+del or power button causes that the system boots
to a text version of that screen where I can enter the password and
system boots to OS.
Not sure what could be gathered during this event to assist in
identifying the problem since I have no possibility to get any logs
and decrypt the disk :(
Regards,
Peter
Just to add when the password screen is "hung" and I switch to different screen and back to F7 I see this message:
starting version 219
The same is visible when second boot is going. However this time I'm pushed to text based version where no problem is visible
---
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: ppiwonsk 1929 F.... pulseaudio
/dev/snd/controlC1: ppiwonsk 1929 F.... pulseaudio
DistroRelease: Ubuntu 15.04
InstallationDate: Installed on 2015-06-03 (122 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
MachineType: TOSHIBA TECRA Z40-B
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-30-generic root=/dev/mapper/ubuntu--vg-root ro
ProcVersionSignature: Ubuntu 3.19.0-30.33-generic 3.19.8-ckt6
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.143.3
Tags: vivid
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: Upgraded to vivid on 2015-08-02 (62 days ago)
UserGroups:
_MarkForUpload: True
dmi.bios.date: 04/10/2015
dmi.bios.vendor: TOSHIBA
dmi.bios.version: Version 3.1A
dmi.board.asset.tag: 0000000000
dmi.board.name: TECRA Z40-B
dmi.board.vendor: TOSHIBA
dmi.board.version: Version A0
dmi.chassis.asset.tag: 0000000000
dmi.chassis.type: 10
dmi.chassis.vendor: TOSHIBA
dmi.chassis.version: Version 1.0
dmi.modalias: dmi:bvnTOSHIBA:bvrVersion3.1A:bd04/10/2015:svnTOSHIBA:pnTECRAZ40-B:pvrPT45GE-06S03C0V:rvnTOSHIBA:rnTECRAZ40-B:rvrVersionA0:cvnTOSHIBA:ct10:cvrVersion1.0:
dmi.product.name: TECRA Z40-B
dmi.product.version: PT45GE-06S03C0V
dmi.sys.vendor: TOSHIBA
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