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[Bug 1502792] [NEW] [Dell Inspiron 5552][8086:22b1] X didn't use hardware acceleration

 

Public bug reported:

it's a fresh installed 14.04.1(kernel 3.13) with system software
upgraded to 14.04.3.

unity does not fully supported because there is no 3d acceleration with
this intel graphic.

as in contrast, 14.04.3 with 3.19 kernel the graphic works just fine.


ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: xserver-xorg 1:7.7+1ubuntu8.1
ProcVersionSignature: Ubuntu 3.13.0-65.105-generic 3.13.11-ckt26
Uname: Linux 3.13.0-65-generic x86_64
.tmp.unity.support.test.1:

ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
Date: Mon Oct  5 15:58:31 2015
DistUpgraded: Fresh install
DistroCodename: trusty
DistroVariant: ubuntu
DkmsStatus:
 fwts-efi-runtime-dkms, 15.09.00, 3.13.0-65-generic, x86_64: installed
 tp-smapi, 0.41, 3.13.0-65-generic, x86_64: installed
ExtraDebuggingInterest: Yes, including running git bisection searches
GraphicsCard:
 Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
   Subsystem: Dell Device [1028:06d8]
InstallationDate: Installed on 2015-10-02 (3 days ago)
InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
MachineType: Dell Inc. Inspiron 5552
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-65-generic.efi.signed root=UUID=4bad80b9-c053-4817-825c-3dba80ae58d1 ro quiet splash vt.handoff=7
Renderer: Software
SourcePackage: xorg
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 06/10/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: 0.4.8
dmi.board.name: Inspiron 5552
dmi.board.vendor: Dell Inc.
dmi.board.version: 000
dmi.chassis.type: 8
dmi.chassis.vendor: Dell Inc.
dmi.chassis.version: 0.4.8
dmi.modalias: dmi:bvnDellInc.:bvr0.4.8:bd06/10/2015:svnDellInc.:pnInspiron5552:pvr0.4.8:rvnDellInc.:rnInspiron5552:rvr000:cvnDellInc.:ct8:cvr0.4.8:
dmi.product.name: Inspiron 5552
dmi.product.version: 0.4.8
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
xserver.bootTime: Mon Oct  5 15:50:31 2015
xserver.configfile: default
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:

xserver.version: 2:1.15.1-0ubuntu2.7

** Affects: hwe-next
     Importance: Undecided
         Status: New

** Affects: linux-meta (Ubuntu)
     Importance: Undecided
         Status: New

** Affects: xorg (Ubuntu)
     Importance: Undecided
         Status: New


** Tags: 201506-18422 amd64 apport-bug blocks-hwcert compiz-0.9 trusty ubuntu

** Description changed:

- it's a fresh installed 14.04.1(kernel 3.13) with system upgraded to
- 14.04.3.
+ it's a fresh installed 14.04.1(kernel 3.13) with system software
+ upgraded to 14.04.3.
  
  unity does not fully supported because there is no 3d acceleration with
  this intel graphic.
+ 
+ as in contrast, 14.04.3 with 3.19 kernel the graphic works just fine.
+ 
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-65.105-generic 3.13.11-ckt26
  Uname: Linux 3.13.0-65-generic x86_64
  .tmp.unity.support.test.1:
-  
+ 
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Mon Oct  5 15:58:31 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
-  fwts-efi-runtime-dkms, 15.09.00, 3.13.0-65-generic, x86_64: installed
-  tp-smapi, 0.41, 3.13.0-65-generic, x86_64: installed
+  fwts-efi-runtime-dkms, 15.09.00, 3.13.0-65-generic, x86_64: installed
+  tp-smapi, 0.41, 3.13.0-65-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
-  Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
-    Subsystem: Dell Device [1028:06d8]
+  Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
+    Subsystem: Dell Device [1028:06d8]
  InstallationDate: Installed on 2015-10-02 (3 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5552
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-65-generic.efi.signed root=UUID=4bad80b9-c053-4817-825c-3dba80ae58d1 ro quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/10/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 0.4.8
  dmi.board.name: Inspiron 5552
  dmi.board.vendor: Dell Inc.
  dmi.board.version: 000
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.4.8
  dmi.modalias: dmi:bvnDellInc.:bvr0.4.8:bd06/10/2015:svnDellInc.:pnInspiron5552:pvr0.4.8:rvnDellInc.:rnInspiron5552:rvr000:cvnDellInc.:ct8:cvr0.4.8:
  dmi.product.name: Inspiron 5552
  dmi.product.version: 0.4.8
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Oct  5 15:50:31 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:
-  
+ 
  xserver.version: 2:1.15.1-0ubuntu2.7

** Also affects: linux-meta (Ubuntu)
   Importance: Undecided
       Status: New

** Tags added: 201506-18422 blocks-hwcert

** Also affects: hwe-next
   Importance: Undecided
       Status: New

-- 
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https://bugs.launchpad.net/bugs/1502792

Title:
   [Dell Inspiron 5552][8086:22b1] X didn't use hardware acceleration

Status in HWE Next:
  New
Status in linux-meta package in Ubuntu:
  New
Status in xorg package in Ubuntu:
  New

Bug description:
  it's a fresh installed 14.04.1(kernel 3.13) with system software
  upgraded to 14.04.3.

  unity does not fully supported because there is no 3d acceleration
  with this intel graphic.

  as in contrast, 14.04.3 with 3.19 kernel the graphic works just fine.

  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: xserver-xorg 1:7.7+1ubuntu8.1
  ProcVersionSignature: Ubuntu 3.13.0-65.105-generic 3.13.11-ckt26
  Uname: Linux 3.13.0-65-generic x86_64
  .tmp.unity.support.test.1:

  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
  CompositorRunning: compiz
  CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
  CompositorUnredirectFSW: true
  Date: Mon Oct  5 15:58:31 2015
  DistUpgraded: Fresh install
  DistroCodename: trusty
  DistroVariant: ubuntu
  DkmsStatus:
   fwts-efi-runtime-dkms, 15.09.00, 3.13.0-65-generic, x86_64: installed
   tp-smapi, 0.41, 3.13.0-65-generic, x86_64: installed
  ExtraDebuggingInterest: Yes, including running git bisection searches
  GraphicsCard:
   Intel Corporation Device [8086:22b1] (rev 21) (prog-if 00 [VGA controller])
     Subsystem: Dell Device [1028:06d8]
  InstallationDate: Installed on 2015-10-02 (3 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Dell Inc. Inspiron 5552
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-65-generic.efi.signed root=UUID=4bad80b9-c053-4817-825c-3dba80ae58d1 ro quiet splash vt.handoff=7
  Renderer: Software
  SourcePackage: xorg
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 06/10/2015
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: 0.4.8
  dmi.board.name: Inspiron 5552
  dmi.board.vendor: Dell Inc.
  dmi.board.version: 000
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: 0.4.8
  dmi.modalias: dmi:bvnDellInc.:bvr0.4.8:bd06/10/2015:svnDellInc.:pnInspiron5552:pvr0.4.8:rvnDellInc.:rnInspiron5552:rvr000:cvnDellInc.:ct8:cvr0.4.8:
  dmi.product.name: Inspiron 5552
  dmi.product.version: 0.4.8
  dmi.sys.vendor: Dell Inc.
  version.compiz: compiz 1:0.9.11.3+14.04.20150313-0ubuntu1
  version.ia32-libs: ia32-libs N/A
  version.libdrm2: libdrm2 2.4.60-2~ubuntu14.04.1
  version.libgl1-mesa-dri: libgl1-mesa-dri 10.1.3-0ubuntu0.4
  version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
  version.libgl1-mesa-glx: libgl1-mesa-glx 10.1.3-0ubuntu0.4
  version.xserver-xorg-core: xserver-xorg-core 2:1.15.1-0ubuntu2.7
  version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.8.2-1ubuntu2
  version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.3.0-1ubuntu3.1
  version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.910-0ubuntu1.6
  version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.10-1ubuntu2
  xserver.bootTime: Mon Oct  5 15:50:31 2015
  xserver.configfile: default
  xserver.logfile: /var/log/Xorg.0.log
  xserver.outputs:

  xserver.version: 2:1.15.1-0ubuntu2.7

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