← Back to team overview

kernel-packages team mailing list archive

[Bug 1502531] Re: [Hewlett-Packard HP Spectre x360 Convertible 13] suspend/resume failure

 

Anton Raharja, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-f.25

** Summary changed:

- [Hewlett-Packard HP Spectre x360 Convertible 13] suspend/resume failure
+ [HP Spectre x360 - 13-4002dx (ENERGY STAR)] suspend/resume failure

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Tags added: regression-release

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1502531

Title:
  [HP Spectre x360 - 13-4002dx (ENERGY STAR)] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I upgraded from Ubuntu 15.04 to 15.10, now pm-suspend frozen the
  laptop when laptop lid closed or just by running: sudo pm-suspend,
  previously no issue.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-12-generic 4.2.0-12.14
  ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
  Uname: Linux 4.2.0-12-generic x86_64
  Annotation: This occurred during a previous suspend, and prevented the system from resuming properly.
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  dev        1928 F.... pulseaudio
  Date: Sun Oct  4 07:08:55 2015
  DuplicateSignature: suspend/resume:Hewlett-Packard HP Spectre x360 Convertible 13:F.25
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  InstallationDate: Installed on 2015-09-26 (7 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  InterpreterPath: /usr/bin/python3.4
  MachineType: Hewlett-Packard HP Spectre x360 Convertible 13
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-12-generic.efi.signed root=UUID=ff6a60ca-df24-4140-96a3-6d37cb53176d ro quiet splash "acpi_osi=!Windows 2012" acpi_backlight=vendor vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-12-generic N/A
   linux-backports-modules-4.2.0-12-generic  N/A
   linux-firmware                            1.148
  SourcePackage: linux
  Title: [Hewlett-Packard HP Spectre x360 Convertible 13] suspend/resume failure
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: Upgraded to wily on 2015-09-30 (3 days ago)
  UserGroups:
   
  dmi.bios.date: 08/19/2015
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F.25
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 802D
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 58.39
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF.25:bd08/19/2015:svnHewlett-Packard:pnHPSpectrex360Convertible13:pvr:rvnHewlett-Packard:rn802D:rvr58.39:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Spectre x360 Convertible 13
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1502531/+subscriptions


References