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Message #138507
[Bug 1502555] Re: BUG: unable to handle kernel NULL pointer dereference at 0000000000000334
Stuart Bishop, as per http://support.hp.com/us-en/drivers/selfservice
/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682 an update
to your computer's buggy and outdated BIOS is available (F.26). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-f.26
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1502555
Title:
BUG: unable to handle kernel NULL pointer dereference at
0000000000000334
Status in linux package in Ubuntu:
Incomplete
Bug description:
Machine hung completely. This issue picked up by apport after power
cycling.
ProblemType: KernelOops
DistroRelease: Ubuntu 15.10
Package: linux-image-4.2.0-12-generic 4.2.0-12.14
ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
Uname: Linux 4.2.0-12-generic x86_64
NonfreeKernelModules: wl
Annotation: Your system might become unstable now and might need to be restarted.
ApportVersion: 2.19-0ubuntu1
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: stub 4672 F.... pulseaudio
/dev/snd/controlC0: stub 4672 F.... pulseaudio
Date: Sun Oct 4 15:47:49 2015
DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at location RIP: 0010:location location btrfs_sync_file+0xaa/0x340 [btrfs]
Failure: oops
HibernationDevice: RESUME=UUID=85d38fc2-ada5-4f5e-83ec-ca176c194dab
InstallationDate: Installed on 2015-03-13 (204 days ago)
InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 0a5c:216c Broadcom Corp. BCM43142A0 Bluetooth Device
Bus 001 Device 003: ID 064e:c33c Suyin Corp.
Bus 001 Device 002: ID 1bcf:0005 Sunplus Innovation Technology Inc. Optical Mouse
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: Hewlett-Packard HP Pavilion 13 Notebook PC
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-12-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
SourcePackage: linux
Title: BUG: unable to handle kernel NULL pointer dereference at 0000000000000334
UpgradeStatus: Upgraded to wily on 2015-09-29 (5 days ago)
dmi.bios.date: 11/28/2014
dmi.bios.vendor: Insyde
dmi.bios.version: F.24
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: 2340
dmi.board.vendor: Hewlett-Packard
dmi.board.version: 07.09
dmi.chassis.type: 10
dmi.chassis.vendor: Hewlett-Packard
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsyde:bvrF.24:bd11/28/2014:svnHewlett-Packard:pnHPPavilion13NotebookPC:pvr097D120000005F00000400080:rvnHewlett-Packard:rn2340:rvr07.09:cvnHewlett-Packard:ct10:cvrChassisVersion:
dmi.product.name: HP Pavilion 13 Notebook PC
dmi.product.version: 097D120000005F00000400080
dmi.sys.vendor: Hewlett-Packard
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