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[Bug 1502555] Re: BUG: unable to handle kernel NULL pointer dereference at 0000000000000334

 

Stuart Bishop, as per http://support.hp.com/us-en/drivers/selfservice
/HP-Pavilion-13-b200-Notebook-PC-series/7527795/model/7597682 an update
to your computer's buggy and outdated BIOS is available (F.26). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-f.26

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1502555

Title:
  BUG: unable to handle kernel NULL pointer dereference at
  0000000000000334

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Machine hung completely. This issue picked up by apport after power
  cycling.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-12-generic 4.2.0-12.14
  ProcVersionSignature: Ubuntu 4.2.0-12.14-generic 4.2.1
  Uname: Linux 4.2.0-12-generic x86_64
  NonfreeKernelModules: wl
  Annotation: Your system might become unstable now and might need to be restarted.
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  stub       4672 F.... pulseaudio
   /dev/snd/controlC0:  stub       4672 F.... pulseaudio
  Date: Sun Oct  4 15:47:49 2015
  DuplicateSignature: BUG: unable to handle kernel NULL pointer dereference at location RIP: 0010:location  location btrfs_sync_file+0xaa/0x340 [btrfs]
  Failure: oops
  HibernationDevice: RESUME=UUID=85d38fc2-ada5-4f5e-83ec-ca176c194dab
  InstallationDate: Installed on 2015-03-13 (204 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Release amd64 (20141022.1)
  Lsusb:
   Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
   Bus 001 Device 004: ID 0a5c:216c Broadcom Corp. BCM43142A0 Bluetooth Device
   Bus 001 Device 003: ID 064e:c33c Suyin Corp. 
   Bus 001 Device 002: ID 1bcf:0005 Sunplus Innovation Technology Inc. Optical Mouse
   Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  MachineType: Hewlett-Packard HP Pavilion 13 Notebook PC
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-4.2.0-12-generic.efi.signed root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions: kerneloops-daemon 0.12+git20090217-3ubuntu8
  SourcePackage: linux
  Title: BUG: unable to handle kernel NULL pointer dereference at 0000000000000334
  UpgradeStatus: Upgraded to wily on 2015-09-29 (5 days ago)
  dmi.bios.date: 11/28/2014
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.24
  dmi.board.asset.tag: Type2 - Board Asset Tag
  dmi.board.name: 2340
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: 07.09
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.24:bd11/28/2014:svnHewlett-Packard:pnHPPavilion13NotebookPC:pvr097D120000005F00000400080:rvnHewlett-Packard:rn2340:rvr07.09:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion 13 Notebook PC
  dmi.product.version: 097D120000005F00000400080
  dmi.sys.vendor: Hewlett-Packard

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