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[Bug 1502345] Re: [NOVATECH LTD PERSONAL COMPUTER] suspend/resume failure

 

Campbell Boyd, could you please test the latest upstream kernel
available from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags removed: bios-outdated-f6
** Tags added: latest-bios-f6

** Changed in: linux (Ubuntu)
   Importance: Low => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1502345

Title:
  [NOVATECH LTD PERSONAL COMPUTER] suspend/resume failure

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Crashed on wakiing from Suspend. Had to power off and on.

  ProblemType: KernelOops
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-45-generic 3.13.0-45.74
  ProcVersionSignature: Ubuntu 3.13.0-45.74-generic 3.13.11-ckt13
  Uname: Linux 3.13.0-45-generic x86_64
  Annotation: This occured during a previous suspend and prevented it from resuming properly.
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  campbell   2747 F.... pulseaudio
   /dev/snd/controlC0:  campbell   2747 F.... pulseaudio
  Date: Fri Oct  2 19:24:41 2015
  DuplicateSignature: suspend/resume:NOVATECH LTD PERSONAL COMPUTER:F5
  ExecutablePath: /usr/share/apport/apportcheckresume
  Failure: suspend/resume
  HibernationDevice: RESUME=UUID=b7290e2f-642a-414d-988b-cac7bac6530e
  InstallationDate: Installed on 2014-09-17 (380 days ago)
  InstallationMedia: Ubuntu 14.04 LTS "Trusty Tahr" - Release amd64 (20140417)
  InterpreterPath: /usr/bin/python3.4
  IwConfig:
   eth0      no wireless extensions.
   
   lo        no wireless extensions.
  MachineType: NOVATECH LTD PERSONAL COMPUTER
  ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
  ProcEnviron:
   TERM=linux
   PATH=(custom, no user)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-45-generic root=UUID=fc6ea265-b75c-458a-b5d2-2950ebad0828 ro quiet splash vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-45-generic N/A
   linux-backports-modules-3.13.0-45-generic  N/A
   linux-firmware                             1.127.15
  RfKill:
   
  SourcePackage: linux
  Title: [NOVATECH LTD PERSONAL COMPUTER] suspend/resume failure
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  dmi.bios.date: 06/19/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: F5
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: H81M-DS2V
  dmi.board.vendor: Gigabyte Technology Co., Ltd.
  dmi.board.version: To be filled by O.E.M.
  dmi.chassis.asset.tag: xxxxxxx-xxx
  dmi.chassis.type: 3
  dmi.chassis.vendor: NOVATECH LTD
  dmi.chassis.version: V1.0
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrF5:bd06/19/2014:svnNOVATECHLTD:pnPERSONALCOMPUTER:pvrV1.0:rvnGigabyteTechnologyCo.,Ltd.:rnH81M-DS2V:rvrTobefilledbyO.E.M.:cvnNOVATECHLTD:ct3:cvrV1.0:
  dmi.product.name: PERSONAL COMPUTER
  dmi.product.version: V1.0
  dmi.sys.vendor: NOVATECH LTD

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