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[Bug 1503754] Re: BUG unable to handle kernel page request at ffffebe000000000

 

emmsarris, thank you for reporting this and helping make Ubuntu better.
Could you please test the latest upstream kernel available from the very
top line at the top of the page from http://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and
please do not test the daily folder)? Install instructions are available
at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-1.15

** Attachment removed: "lspci-vnvn.log"
   https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1503754/+attachment/4487511/+files/lspci-vnvn.log

** Tags added: regression-update

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1503754

Title:
  BUG unable to handle kernel page request at ffffebe000000000

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Not sure if it is the same with:
  https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1503568

  After updating to linux-image-3.19.0-31 the system will boot until
  lightdm. After entering the password and pressing enter, it stops
  responding. Not even able to enter a terminal session.

  Using 14.04.3 with unity desktop.
  lspci -vnvn attached.
  --- 
  ApportVersion: 2.14.1-0ubuntu3.16
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  sarris     2178 F.... pulseaudio
   /dev/snd/controlC1:  sarris     2178 F.... pulseaudio
  DistroRelease: Ubuntu 14.04
  HibernationDevice: RESUME=UUID=046b5fdb-5b23-42a7-b115-11c42548ab97
  InstallationDate: Installed on 2015-10-01 (6 days ago)
  InstallationMedia: It
  MachineType: Hewlett-Packard HP ProBook 430 G2
  Package: linux (not installed)
  ProcEnviron:
   LANGUAGE=el
   TERM=xterm
   PATH=(custom, no user)
   LANG=el_GR.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=de97b4cd-7566-4181-a3e1-8fd5b7cc728c ro quiet splash vt.handoff=7
  ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
  PulseList:
   Error: command ['pacmd', 'list'] failed with exit code 1: Home directory not accessible: Permission denied
   No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-30-generic N/A
   linux-backports-modules-3.19.0-30-generic  N/A
   linux-firmware                             1.127.16
  RfKill:
   0: phy0: Wireless LAN
   	Soft blocked: no
   	Hard blocked: no
  Tags:  trusty
  Uname: Linux 3.19.0-30-generic x86_64
  UpgradeStatus: No upgrade log present (probably fresh install)
  UserGroups:
   
  _MarkForUpload: True
  dmi.bios.date: 07/23/2015
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: M74 Ver. 01.15
  dmi.board.name: 2246
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 67.24
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.modalias: dmi:bvnHewlett-Packard:bvrM74Ver.01.15:bd07/23/2015:svnHewlett-Packard:pnHPProBook430G2:pvrA3008CD10003:rvnHewlett-Packard:rn2246:rvrKBCVersion67.24:cvnHewlett-Packard:ct10:cvr:
  dmi.product.name: HP ProBook 430 G2
  dmi.product.version: A3008CD10003
  dmi.sys.vendor: Hewlett-Packard

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