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[Bug 1504445] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1504445

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

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https://bugs.launchpad.net/bugs/1504445

Title:
   FocalTech touchpad stops working after suspend

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I have an Asus V502LX the persian version of the Asus K501LX.

  I have Ubuntu 14.04 installed and the kernel 4.1.6 installed. I had to
  install the kernel 4.1.6 to have the touchpad recognised. Under kernel
  3.19.30, as I am running now to file in this bug, the touchpad is
  recognised as a simple mouse (no two fingers scrolling...) and the
  problem I am describing below is also present...

  I noticed one problem. The Focaltech touchpad is not working after
  suspending the computer.

  Here is what I could find about the touchpad in
  /proc/bus/input/devices

  I: Bus=0011 Vendor=0002 Product=0012 Version=0000
  N: Name="FocalTechPS/2 FocalTech FocalTech Touchpad"
  P: Phys=isa0060/serio1/input0
  S: Sysfs=/devices/platform/i8042/serio1/input/input5
  U: Uniq=
  H: Handlers=mouse0 event4
  B: PROP=5
  B: EV=b
  B: KEY=e520 10000 0 0 0 0
  B: ABS=260800000000003

  Before suspending the computer, I can deactivate and activate again
  the touchpad with the hotkey of my keyboard without problem. However,
  once the computer suspended, nothing work to re-activate the touchpad.

  I tried a solution given on internet but it doesn't work properly.

  I created a file here /etc/pm/sleep.d/0000trackpad
  sudo gedit /etc/pm/sleep.d/0000trackpad

  and add the following
  #!/bin/sh
  case "$1" in
      suspend|hibernate)
          modprobe -r psmouse;
      resume|thaw)
          modprobe psmouse;
  esac

  With this file, the computer refuse to suspend. The touchpad keep
  working so it does something but I can't make my computer sleeping...

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Fri Oct  9 12:05:16 2015
  InstallationDate: Installed on 2015-09-26 (12 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

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References