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[Bug 1504914] Re: System freeze/restart on high memory usage

 

Hi Christopher, 
I've done further tests.
Regarding your question, effectively after reproducing the problem with the previous kernel I've got a crash file from google-chrome. Even with the default values mentioned in #3 
What I've observed is: 
- when having swap off the problem arrives faster when reaching the memory limit, the system just restart at logon screen (but it doesn't seem a complete reset because I didn't get the GRUB screen (more like the lightdm process restart?)
- when having swap on the problem arrives when consuming almost all the swap memory, but same issue: mouse and keyboard start not to respond and then finally restart.
- with the new kernel 3.14 the restart does not arrive but the system become equally freeze near the limit of memory and eventually require a hard reset or have to wait to be able to kill some of the process (that could take too long). But in this case google-chrome started to give unresponsive windows messages and kill their own processes himself, giving proper errors.

The steps I use to reproduce the problem are:
- execute $ sudo memtester 2G
- open almost 30 bookmarks of web pages as tabs of google-chrome
- eventually execute $ sudo memtester 1G (when using swap to reach the limit again)

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https://bugs.launchpad.net/bugs/1504914

Title:
  System freeze/restart on high memory usage

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  When a process demands increasingly to the limit of memory available the system becomes unusable, mouse start to not respond promptly or not at all, and eventually the system resets to the logon screen. 
  The expected behavior would be not to lose control of the machine but crash eventually the process or application asking for resources. 

  What I have done?
  - Discard hardware problems, testing memory with memtest86+. No issue detected there.
  - Test without swap file and with swap file of 4Gb (similar to main memory). Same crash.
  - Following the advise on http://askubuntu.com/questions/41778/computer-freezing-on-almost-full-ram-possibly-disk-cache-problem set the sysctl vm.min_free_kbytes and adjust swappiness as described here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/159356/comments/41
  With this adjustment the issue have been reduced drastically, I'm not losing control of the system even if it slows down when ramping up the swap use.
  - I've not yet tried the suggestion here https://bugs.launchpad.net/ubuntu/+source/linux/+bug/159356/comments/35 because with the previous tip the system is behaving much as expected, but I have it in the list to test it if I experiment further crashes.

  How did I reproduce it?
  - First, I experience this when having several chrome tabs open (chrome is eating a lot of memory lately being in tabs or in extensions). It's easy to press CTRL+T several times and arrive to a memory limit.
  - Second, I experience this when using virtualbox, given that the vm was asking half of the memory available, as soon as I open a couple of tabs in chrome in the host the system started to be unusable.
  - Third, to reproduce it easily I've installed memtester application and run a couple of instances of it asking 2G chunks, this effectively reproduce the crash very effectively.

  Tell me if I should add any other log to help diagnose the issue.
  Hope this helps.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.13.0-65-generic 3.13.0-65.106
  ProcVersionSignature: Ubuntu 3.13.0-65.106-generic 3.13.11-ckt26
  Uname: Linux 3.13.0-65-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  yas        3625 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Sun Oct 11 10:41:41 2015
  InstallationDate: Installed on 2015-01-17 (266 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: SAMSUNG ELECTRONICS CO., LTD. 900X3C/900X3D/900X3E/900X4C/900X4D
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.13.0-65-generic.efi.signed root=UUID=c5d1dcf0-367e-4643-99f9-735befcdaba1 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.13.0-65-generic N/A
   linux-backports-modules-3.13.0-65-generic  N/A
   linux-firmware                             1.127.15
  SourcePackage: linux
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 07/15/2015
  dmi.bios.vendor: Phoenix Technologies Ltd.
  dmi.bios.version: P11ABK
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: NP900X3E-A01ES
  dmi.board.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.board.version: FAB1
  dmi.chassis.asset.tag: No Asset Tag
  dmi.chassis.type: 9
  dmi.chassis.vendor: SAMSUNG ELECTRONICS CO., LTD.
  dmi.chassis.version: 0.1
  dmi.modalias: dmi:bvnPhoenixTechnologiesLtd.:bvrP11ABK:bd07/15/2015:svnSAMSUNGELECTRONICSCO.,LTD.:pn900X3C/900X3D/900X3E/900X4C/900X4D:pvr0.1:rvnSAMSUNGELECTRONICSCO.,LTD.:rnNP900X3E-A01ES:rvrFAB1:cvnSAMSUNGELECTRONICSCO.,LTD.:ct9:cvr0.1:
  dmi.product.name: 900X3C/900X3D/900X3E/900X4C/900X4D
  dmi.product.version: 0.1
  dmi.sys.vendor: SAMSUNG ELECTRONICS CO., LTD.

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