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[Bug 1504227] Re: Sound output starts several seconds late using DisplayPort with [AMD/ATI] Tahiti XT HDMI Audio [Radeon HD 7970 Series] [1002:aaa0]

 

Etienne URBAH, as per
https://www.asus.com/Motherboards/M5A97_R20/HelpDesk_Download/ an update
to your computer's buggy and outdated BIOS is available (2603). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Description changed:

  I am using simultaneously :
  -  an audio headset connected to the analog audio output,
  -  a DisplayPort cable to connect my display to my 'AMD Tahiti XT [Radeon HD 7970 ...]' graphics + sound card.
  
  Using the 'Sound' panel of 'gnome-control-center', I systematically get
  following behaviour for sound output :
  
  -  If I choose the 'Line Out - Built-in Audio' device, the sound output comes immediately :
-    For example, inside the 'Test Speakers' window, the correct sound systematically starts as soon as I hit any 'Test' button (under 'Front Left' or 'Front Right').
+    For example, inside the 'Test Speakers' window, the correct sound systematically starts as soon as I hit any 'Test' button (under 'Front Left' or 'Front Right').
  
  -  But if I choose the 'HDMI / DisplayPort - Tahiti XT HDMI Audio [Radeon HD 7970 Series]' device, the sound output starts several seconds LATE :
-    For example, inside the 'Test Speakers' window, the sound starts at the end of the 2nd time I hit any 'Test' button (under 'Front Left' or 'Front Right').  Then continuous sound is correct and in sync.
-    But after approx. 10s of silence (no sound to output), new sound output starts several seconds LATE again.
- 
- 
- $ sudo  lspci  -nn  -vv  -s 1:00
- 
- 01:00.0 VGA compatible controller [0300]: Advanced Micro Devices, Inc. [AMD/ATI] Tahiti XT [Radeon HD 7970/8970 OEM / R9 280X] [1002:6798] (prog-if 00 [VGA controller])
- 	Subsystem: PC Partner Limited / Sapphire Technology Device [174b:3001]
- 	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
- 	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- 	Latency: 0, Cache Line Size: 64 bytes
- 	Interrupt: pin A routed to IRQ 49
- 	Region 0: Memory at c0000000 (64-bit, prefetchable) [size=256M]
- 	Region 2: Memory at fea00000 (64-bit, non-prefetchable) [size=256K]
- 	Region 4: I/O ports at e000 [size=256]
- 	Expansion ROM at fea40000 [disabled] [size=128K]
- 	Capabilities: [48] Vendor Specific Information: Len=08 <?>
- 	Capabilities: [50] Power Management version 3
- 		Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0-,D1+,D2+,D3hot+,D3cold-)
- 		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
- 	Capabilities: [58] Express (v2) Legacy Endpoint, MSI 00
- 		DevCap:	MaxPayload 256 bytes, PhantFunc 0, Latency L0s <4us, L1 unlimited
- 			ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
- 		DevCtl:	Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
- 			RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
- 			MaxPayload 128 bytes, MaxReadReq 512 bytes
- 		DevSta:	CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
- 		LnkCap:	Port #0, Speed 8GT/s, Width x16, ASPM L0s L1, Exit Latency L0s <64ns, L1 <1us
- 			ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
- 		LnkCtl:	ASPM Disabled; RCB 64 bytes Disabled- CommClk+
- 			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
- 		LnkSta:	Speed 5GT/s, Width x16, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
- 		DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR-, OBFF Not Supported
- 		DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
- 		LnkCtl2: Target Link Speed: 8GT/s, EnterCompliance- SpeedDis-
- 			 Transmit Margin: Normal Operating Range, EnterModifiedCompliance- ComplianceSOS-
- 			 Compliance De-emphasis: -6dB
- 		LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, EqualizationPhase1-
- 			 EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
- 	Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
- 		Address: 00000000fee00000  Data: 0000
- 	Capabilities: [100 v1] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
- 	Capabilities: [150 v2] Advanced Error Reporting
- 		UESta:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
- 		UEMsk:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
- 		UESvrt:	DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
- 		CESta:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
- 		CEMsk:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
- 		AERCap:	First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
- 	Capabilities: [200 v1] #15
- 	Capabilities: [270 v1] #19
- 	Capabilities: [2b0 v1] Address Translation Service (ATS)
- 		ATSCap:	Invalidate Queue Depth: 00
- 		ATSCtl:	Enable+, Smallest Translation Unit: 00
- 	Capabilities: [2c0 v1] #13
- 	Capabilities: [2d0 v1] #1b
- 	Kernel driver in use: radeon
- 
- 01:00.1 Audio device [0403]: Advanced Micro Devices, Inc. [AMD/ATI] Tahiti XT HDMI Audio [Radeon HD 7970 Series] [1002:aaa0]
- 	Subsystem: PC Partner Limited / Sapphire Technology Device [174b:aaa0]
- 	Control: I/O+ Mem+ BusMaster+ SpecCycle- MemWINV- VGASnoop- ParErr- Stepping- SERR- FastB2B- DisINTx+
- 	Status: Cap+ 66MHz- UDF- FastB2B- ParErr- DEVSEL=fast >TAbort- <TAbort- <MAbort- >SERR- <PERR- INTx-
- 	Latency: 0, Cache Line Size: 64 bytes
- 	Interrupt: pin B routed to IRQ 51
- 	Region 0: Memory at fea60000 (64-bit, non-prefetchable) [size=16K]
- 	Capabilities: [48] Vendor Specific Information: Len=08 <?>
- 	Capabilities: [50] Power Management version 3
- 		Flags: PMEClk- DSI- D1+ D2+ AuxCurrent=0mA PME(D0-,D1-,D2-,D3hot-,D3cold-)
- 		Status: D0 NoSoftRst- PME-Enable- DSel=0 DScale=0 PME-
- 	Capabilities: [58] Express (v2) Legacy Endpoint, MSI 00
- 		DevCap:	MaxPayload 256 bytes, PhantFunc 0, Latency L0s <4us, L1 unlimited
- 			ExtTag+ AttnBtn- AttnInd- PwrInd- RBE+ FLReset-
- 		DevCtl:	Report errors: Correctable- Non-Fatal- Fatal- Unsupported-
- 			RlxdOrd- ExtTag- PhantFunc- AuxPwr- NoSnoop+
- 			MaxPayload 128 bytes, MaxReadReq 512 bytes
- 		DevSta:	CorrErr- UncorrErr- FatalErr- UnsuppReq- AuxPwr- TransPend-
- 		LnkCap:	Port #0, Speed 8GT/s, Width x16, ASPM L0s L1, Exit Latency L0s <64ns, L1 <1us
- 			ClockPM- Surprise- LLActRep- BwNot- ASPMOptComp+
- 		LnkCtl:	ASPM Disabled; RCB 64 bytes Disabled- CommClk+
- 			ExtSynch- ClockPM- AutWidDis- BWInt- AutBWInt-
- 		LnkSta:	Speed 5GT/s, Width x16, TrErr- Train- SlotClk+ DLActive- BWMgmt- ABWMgmt-
- 		DevCap2: Completion Timeout: Not Supported, TimeoutDis-, LTR-, OBFF Not Supported
- 		DevCtl2: Completion Timeout: 50us to 50ms, TimeoutDis-, LTR-, OBFF Disabled
- 		LnkSta2: Current De-emphasis Level: -3.5dB, EqualizationComplete-, EqualizationPhase1-
- 			 EqualizationPhase2-, EqualizationPhase3-, LinkEqualizationRequest-
- 	Capabilities: [a0] MSI: Enable+ Count=1/1 Maskable- 64bit+
- 		Address: 00000000fee00000  Data: 0000
- 	Capabilities: [100 v1] Vendor Specific Information: ID=0001 Rev=1 Len=010 <?>
- 	Capabilities: [150 v2] Advanced Error Reporting
- 		UESta:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
- 		UEMsk:	DLP- SDES- TLP- FCP- CmpltTO- CmpltAbrt- UnxCmplt- RxOF- MalfTLP- ECRC- UnsupReq- ACSViol-
- 		UESvrt:	DLP+ SDES+ TLP- FCP+ CmpltTO- CmpltAbrt- UnxCmplt- RxOF+ MalfTLP+ ECRC- UnsupReq- ACSViol-
- 		CESta:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr-
- 		CEMsk:	RxErr- BadTLP- BadDLLP- Rollover- Timeout- NonFatalErr+
- 		AERCap:	First Error Pointer: 00, GenCap+ CGenEn- ChkCap+ ChkEn-
- 	Kernel driver in use: snd_hda_intel
+    For example, inside the 'Test Speakers' window, the sound starts at the end of the 2nd time I hit any 'Test' button (under 'Front Left' or 'Front Right').  Then continuous sound is correct and in sync.
+    But after approx. 10s of silence (no sound to output), new sound output starts several seconds LATE again.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-14-generic 4.2.0-14.16
  ProcVersionSignature: Ubuntu 4.2.0-14.16-generic 4.2.2
  Uname: Linux 4.2.0-14-generic x86_64
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/pcmC0D0c:   z_admin    1665 F...m pulseaudio
-  /dev/snd/controlC0:  z_admin    1665 F.... pulseaudio
-  /dev/snd/controlC1:  z_admin    1665 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/pcmC0D0c:   z_admin    1665 F...m pulseaudio
+  /dev/snd/controlC0:  z_admin    1665 F.... pulseaudio
+  /dev/snd/controlC1:  z_admin    1665 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Oct  8 17:46:05 2015
  HibernationDevice: RESUME=UUID=ccecc437-66d2-4e39-ac56-76ab11e18140
  InstallationDate: Installed on 2015-09-27 (10 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
  IwConfig:
-  enp2s0    no wireless extensions.
-  
-  lo        no wireless extensions.
+  enp2s0    no wireless extensions.
+ 
+  lo        no wireless extensions.
  MachineType: To be filled by O.E.M. To be filled by O.E.M.
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-14-generic root=UUID=a5c156d8-eac3-47fa-835c-b2c4ebda969d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-4.2.0-14-generic N/A
-  linux-backports-modules-4.2.0-14-generic  N/A
-  linux-firmware                            1.149
+  linux-restricted-modules-4.2.0-14-generic N/A
+  linux-backports-modules-4.2.0-14-generic  N/A
+  linux-firmware                            1.149
  RfKill:
-  
+ 
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2501
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M5A97 R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/07/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97R2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

** Tags added: bios-outdated-2603

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1504227

Title:
  Sound output starts several seconds late using DisplayPort with
  [AMD/ATI] Tahiti XT HDMI Audio [Radeon HD 7970 Series] [1002:aaa0]

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  I am using simultaneously :
  -  an audio headset connected to the analog audio output,
  -  a DisplayPort cable to connect my display to my 'AMD Tahiti XT [Radeon HD 7970 ...]' graphics + sound card.

  Using the 'Sound' panel of 'gnome-control-center', I systematically
  get following behaviour for sound output :

  -  If I choose the 'Line Out - Built-in Audio' device, the sound output comes immediately :
     For example, inside the 'Test Speakers' window, the correct sound systematically starts as soon as I hit any 'Test' button (under 'Front Left' or 'Front Right').

  -  But if I choose the 'HDMI / DisplayPort - Tahiti XT HDMI Audio [Radeon HD 7970 Series]' device, the sound output starts several seconds LATE :
     For example, inside the 'Test Speakers' window, the sound starts at the end of the 2nd time I hit any 'Test' button (under 'Front Left' or 'Front Right').  Then continuous sound is correct and in sync.
     But after approx. 10s of silence (no sound to output), new sound output starts several seconds LATE again.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.10
  Package: linux-image-4.2.0-14-generic 4.2.0-14.16
  ProcVersionSignature: Ubuntu 4.2.0-14.16-generic 4.2.2
  Uname: Linux 4.2.0-14-generic x86_64
  ApportVersion: 2.19-0ubuntu1
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/pcmC0D0c:   z_admin    1665 F...m pulseaudio
   /dev/snd/controlC0:  z_admin    1665 F.... pulseaudio
   /dev/snd/controlC1:  z_admin    1665 F.... pulseaudio
  CurrentDesktop: GNOME
  Date: Thu Oct  8 17:46:05 2015
  HibernationDevice: RESUME=UUID=ccecc437-66d2-4e39-ac56-76ab11e18140
  InstallationDate: Installed on 2015-09-27 (10 days ago)
  InstallationMedia: Ubuntu-GNOME 15.10 "Wily Werewolf" - Alpha amd64 (20150924)
  IwConfig:
   enp2s0    no wireless extensions.

   lo        no wireless extensions.
  MachineType: To be filled by O.E.M. To be filled by O.E.M.
  ProcFB: 0 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-4.2.0-14-generic root=UUID=a5c156d8-eac3-47fa-835c-b2c4ebda969d ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-4.2.0-14-generic N/A
   linux-backports-modules-4.2.0-14-generic  N/A
   linux-firmware                            1.149
  RfKill:

  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 04/07/2014
  dmi.bios.vendor: American Megatrends Inc.
  dmi.bios.version: 2501
  dmi.board.asset.tag: To be filled by O.E.M.
  dmi.board.name: M5A97 R2.0
  dmi.board.vendor: ASUSTeK COMPUTER INC.
  dmi.board.version: Rev 1.xx
  dmi.chassis.asset.tag: To Be Filled By O.E.M.
  dmi.chassis.type: 3
  dmi.chassis.vendor: To Be Filled By O.E.M.
  dmi.chassis.version: To Be Filled By O.E.M.
  dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvr2501:bd04/07/2014:svnTobefilledbyO.E.M.:pnTobefilledbyO.E.M.:pvrTobefilledbyO.E.M.:rvnASUSTeKCOMPUTERINC.:rnM5A97R2.0:rvrRev1.xx:cvnToBeFilledByO.E.M.:ct3:cvrToBeFilledByO.E.M.:
  dmi.product.name: To be filled by O.E.M.
  dmi.product.version: To be filled by O.E.M.
  dmi.sys.vendor: To be filled by O.E.M.

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References