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Message #139903
[Bug 1505602] Re: [Gateway NV570P] suspend/resume failure
** Tags removed: need-duplicate-check
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https://bugs.launchpad.net/bugs/1505602
Title:
[Gateway NV570P] suspend/resume failure
Status in linux package in Ubuntu:
New
Bug description:
Every time I close the lid or suspend the system from the menu, the
screen goes dark, but the machine does not enter suspend. I have to
hold the power button to kill it and reboot. I did not have this
problem until a recent kernel package update that was automatically
installed.
ProblemType: KernelOops
DistroRelease: Ubuntu 15.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
Annotation: This occured during a previous suspend and prevented it from resuming properly.
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: lightdm 1230 F.... pulseaudio
tshanks 1710 F.... pulseaudio
Date: Tue Oct 13 03:04:11 2015
DuplicateSignature: suspend/resume:Gateway NV570P:V2.06
ExecutablePath: /usr/share/apport/apportcheckresume
ExecutableTimestamp: 1442923917
Failure: suspend/resume
HibernationDevice: RESUME=UUID=b4ff469f-9e94-4c44-979a-c55c570b8421
InstallationDate: Installed on 2015-06-17 (117 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
InterpreterPath: /usr/bin/python3.4
MachineType: Gateway NV570P
ProcCmdline: /usr/bin/python3 /usr/share/apport/apportcheckresume
ProcCwd: /
ProcEnviron:
PATH=(custom, no user)
LANG=en_US.UTF-8
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=49d109e7-a349-4b4d-b67e-ed9424a2b93a ro noprompt quiet splash vt.handoff=7
PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.143.3
SourcePackage: linux
Title: [Gateway NV570P] suspend/resume failure
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups:
dmi.bios.date: 10/08/2013
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V2.06
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: EA50_CX
dmi.board.vendor: Gateway
dmi.board.version: V2.06
dmi.chassis.asset.tag: Acer Asset Tag String
dmi.chassis.type: 10
dmi.chassis.vendor: Insyde Corp.
dmi.chassis.version: V2.06
dmi.modalias: dmi:bvnInsydeCorp.:bvrV2.06:bd10/08/2013:svnGateway:pnNV570P:pvrV2.06:rvnGateway:rnEA50_CX:rvrV2.06:cvnInsydeCorp.:ct10:cvrV2.06:
dmi.product.name: NV570P
dmi.product.version: V2.06
dmi.sys.vendor: Gateway
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References