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[Bug 1184020] Re: Overheat processors in hardware INTEL Core i5-2410M CPU and Graphics Intel® Sandybridge Mobile

 

[Expired for linux (Ubuntu) because there has been no activity for 60
days.]

** Changed in: linux (Ubuntu)
       Status: Incomplete => Expired

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https://bugs.launchpad.net/bugs/1184020

Title:
  Overheat processors in hardware INTEL Core i5-2410M CPU and Graphics
  Intel® Sandybridge Mobile

Status in “linux” package in Ubuntu:
  Expired

Bug description:
  I have an hp pavilion dv4 , and i have many problems with the hardware
  of the machine and the software.

  The problem is that processors overheat all time. temperature between
  60 ° C and 87 ° C, with few programs operating. The problem is caused
  for ACPI support and kernel linux and BOARD intel drivers.

  Here I describe the BIOS information

  ACPI 2.0 present.
   OEM Identifier: HPQOEM
   RSD Table 32-bit Address: 0xACFFE0AC
   XSD Table 64-bit Address: 0x00000000ACFFE120
  PNP BIOS 1.0 present.
   Event Notification: Not Supported
   Real Mode 16-bit Code Address: F000:B884
   Real Mode 16-bit Data Address: 0040:0000
   16-bit Protected Mode Code Address: 0x000FB88F
   16-bit Protected Mode Data Address: 0x00000400
   OEM Device Identifier: SST2400
  SMBIOS 2.7 present.
   Structure Table Length: 1901 bytes
   Structure Table Address: 0x000E6830
   Number Of Structures: 39
   Maximum Structure Size: 162 bytes
  BIOS32 Service Directory present.
   Revision: 0
   Calling Interface Address: 0x000EF725
  PCI Interrupt Routing 1.0 present.
   Router ID: 00:1f.0
   Exclusive IRQs: None
   Compatible Router: 8086:122e
   Slot Entry 1: ID 00:01, on-board
   Slot Entry 2: ID 00:02, on-board
   Slot Entry 3: ID 00:04, on-board
   Slot Entry 4: ID 00:06, on-board
   Slot Entry 5: ID 01:00, on-board
   Slot Entry 6: ID 02:00, on-board
   Slot Entry 7: ID 08:00, on-board
   Slot Entry 8: ID 00:16, on-board
   Slot Entry 9: ID 00:18, on-board
   Slot Entry 10: ID 00:19, on-board
   Slot Entry 11: ID 00:1a, on-board
   Slot Entry 12: ID 00:1b, on-board
   Slot Entry 13: ID 00:1c, on-board
   Slot Entry 14: ID 00:1d, on-board
   Slot Entry 15: ID 00:1f, on-board

  The information of hardware :

  producto: 2nd Generation Core Processor Family DRAM Controller
               producto: 2nd Generation Core Processor Family Integrated Graphics Controller
         producto: 3585
               producto: 6 Series/C200 Series Chipset Family 6 port SATA AHCI Controller
               producto: 6 Series/C200 Series Chipset Family High Definition Audio Controller
               producto: 6 Series/C200 Series Chipset Family MEI Controller #1
               producto: 6 Series/C200 Series Chipset Family PCI Express Root Port 1
               producto: 6 Series/C200 Series Chipset Family PCI Express Root Port 3
               producto: 6 Series/C200 Series Chipset Family PCI Express Root Port 5
               producto: 6 Series/C200 Series Chipset Family SMBus Controller
               producto: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #1
               producto: 6 Series/C200 Series Chipset Family USB Enhanced Host Controller #2
                  producto: AR8151 v2.0 Gigabit Ethernet
               producto: BDDVDRW CT30L
                  producto: Centrino Wireless-N 1030
               producto: HM65 Express Chipset Family LPC Controller
      producto: HP Pavilion dv4 Notebook PC (LY917LA#ABM)
            producto: Intel(R) Core(TM) i5-2410M CPU @ 2.30GHz
               producto: M471B5273DH0-CH9
         producto: MU06055
         producto: OEM_Define5
               producto: SAMSUNG HM641JI
                  producto: SD/MMC Host Controller
                  producto: Standard SD Host Controller

  ------------- More Info ------------------------

  descripción: VGA compatible controller
         producto: 2nd Generation Core Processor Family Integrated Graphics Controller
         fabricante: Intel Corporation
         id físico: 2
         información del bus: pci@0000:00:02.0
         versión: 09
         anchura: 64 bits
         reloj: 33MHz
         capacidades: msi pm vga_controller bus_master cap_list rom
         configuración: driver=i915 latency=0
         recursos: irq:42 memoria:c0000000-c03fffff memoria:b0000000-bfffffff ioport:4000(size=64)

  
  No LSB modules are available.
  Distributor ID:	Ubuntu
  Description:	Ubuntu 13.04
  Release:	13.04
  Codename:	raring

  -------
  Kernel:

  3.8.0-22-generic #33-Ubuntu SMP Thu May 16 15:17:14 UTC 2013 x86_64
  x86_64 x86_64 GNU/Linux

  
  This same problem occurred with the ubuntu 12.10 in this hardware.
  --- 
  ApportVersion: 2.9.2-0ubuntu8
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  marcod     2243 F.... pulseaudio
  DistroRelease: Ubuntu 13.04
  HibernationDevice: RESUME=UUID=8e463b6f-6c97-4099-93d0-e85bf8e16ce9
  InstallationDate: Installed on 2013-02-18 (96 days ago)
  InstallationMedia: Ubuntu 12.10 "Quantal Quetzal" - Release amd64 (20121017.5)
  MachineType: Hewlett-Packard HP Pavilion dv4 Notebook PC
  MarkForUpload: True
  Package: linux (not installed)
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.8.0-22-generic root=UUID=f682022c-eed7-4f61-b06f-982aa6580fbb ro splash quiet vt.handoff=7
  ProcVersionSignature: Ubuntu 3.8.0-22.33-generic 3.8.11
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.8.0-22-generic N/A
   linux-backports-modules-3.8.0-22-generic  N/A
   linux-firmware                            1.106
  Tags:  raring
  Uname: Linux 3.8.0-22-generic x86_64
  UpgradeStatus: Upgraded to raring on 2013-04-26 (29 days ago)
  UserGroups:
   
  WifiSyslog:
   May 26 09:38:01 zethabyte kernel: [24590.092648] [Firmware Bug]: battery: (dis)charge rate invalid.
   May 26 09:50:33 zethabyte kernel: [25341.746969] atl1c 0000:08:00.0: vpd r/w failed.  This is likely a firmware bug on this device.  Contact the card vendor for a firmware update.
   May 26 09:50:34 zethabyte kernel: [25343.070291] atl1c 0000:08:00.0: vpd r/w failed.  This is likely a firmware bug on this device.  Contact the card vendor for a firmware update.
  dmi.bios.date: 04/08/2011
  dmi.bios.vendor: Hewlett-Packard
  dmi.bios.version: F.03
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 3585
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 31.10
  dmi.chassis.asset.tag: CNU1181MCQ
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnHewlett-Packard:bvrF.03:bd04/08/2011:svnHewlett-Packard:pnHPPaviliondv4NotebookPC:pvr0599100000204620000020100:rvnHewlett-Packard:rn3585:rvrKBCVersion31.10:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP Pavilion dv4 Notebook PC
  dmi.product.version: 0599100000204620000020100
  dmi.sys.vendor: Hewlett-Packard

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