← Back to team overview

kernel-packages team mailing list archive

[Bug 1506189] Re: HP ENVY 15Z-J100 NOTEBOOK PC wifi dropping connection

 

Jonathan Brier, thank you for reporting this and helping make Ubuntu
better.

Could you please post the results of the following terminal command:
iwconfig

** Description changed:

- On the University of Maryland College Park campus I am experiencing wifi
- connectivity issues where I get an initial connection with the built in
- wifi card, but it will drop frequently and have difficulty reconnecting
- to this secured wifi. This is at multiple locations on campus, but not
- off campus that I've found at this time. My Android Phone and Tablet do
- not have wifi issues connecting. It was working for a while until it
- lost connection. After the loss of connection I saw a repeated:
+ At various points on the University of Maryland College Park campus, I get an initial connection with the built in wifi card, but it will drop frequently and have difficulty reconnecting to this secured wifi. After the loss of connection I saw a repeated:
+ ieee80211 phy0: rt2x00queue_flush_queue: Warning - Queue 2 failed to flush
  
- ieee80211 phy0: rt2x00queue_flush_queue: Warning - Queue 2 failed to
- flush
- 
- The model number is: E1R45AV
- Model Description: HP ENVY 15Z-J100 NOTEBOOK PC
- 
- Related wifi difficulty with an added USB wifi card on this computer:
- https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1501876
+ This doesn't happen off campus that I've found at this time. My Android
+ Phone and Tablet do not have wifi issues connecting.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-30-generic 3.19.0-30.34
  ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC1:  jonathan   2502 F.... pulseaudio
-  /dev/snd/controlC0:  jonathan   2502 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC1:  jonathan   2502 F.... pulseaudio
+  /dev/snd/controlC0:  jonathan   2502 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Oct 14 15:15:02 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-01-29 (257 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141015)
  MachineType: Hewlett-Packard HP ENVY TS 15 Notebook PC
  ProcFB:
-  0 radeondrmfb
-  1 radeondrmfb
+  0 radeondrmfb
+  1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=1cc26cb0-3476-4abf-a12e-acac53ba8537 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-30-generic N/A
-  linux-backports-modules-3.19.0-30-generic  N/A
-  linux-firmware                             1.143.3
+  linux-restricted-modules-3.19.0-30-generic N/A
+  linux-backports-modules-3.19.0-30-generic  N/A
+  linux-firmware                             1.143.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-04-06 (190 days ago)
  dmi.bios.date: 01/26/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.19
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 198A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 03.14
  dmi.chassis.asset.tag: 5CG32129MN
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.19:bd01/26/2015:svnHewlett-Packard:pnHPENVYTS15NotebookPC:pvr0888100000305B00000320000:rvnHewlett-Packard:rn198A:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY TS 15 Notebook PC
  dmi.product.version: 0888100000305B00000320000
  dmi.sys.vendor: Hewlett-Packard

** Summary changed:

- HP ENVY 15Z-J100 NOTEBOOK PC wifi dropping connection
+ 1814:3290 HP ENVY 15Z-J100 NOTEBOOK PC wifi dropping connection

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1506189

Title:
  1814:3290 HP ENVY 15Z-J100 NOTEBOOK PC wifi dropping connection

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  At various points on the University of Maryland College Park campus, I get an initial connection with the built in wifi card, but it will drop frequently and have difficulty reconnecting to this secured wifi. After the loss of connection I saw a repeated:
  ieee80211 phy0: rt2x00queue_flush_queue: Warning - Queue 2 failed to flush

  This doesn't happen off campus that I've found at this time. My
  Android Phone and Tablet do not have wifi issues connecting.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-30-generic 3.19.0-30.34
  ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  jonathan   2502 F.... pulseaudio
   /dev/snd/controlC0:  jonathan   2502 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Wed Oct 14 15:15:02 2015
  EcryptfsInUse: Yes
  InstallationDate: Installed on 2015-01-29 (257 days ago)
  InstallationMedia: Ubuntu 14.10 "Utopic Unicorn" - Alpha amd64 (20141015)
  MachineType: Hewlett-Packard HP ENVY TS 15 Notebook PC
  ProcFB:
   0 radeondrmfb
   1 radeondrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=1cc26cb0-3476-4abf-a12e-acac53ba8537 ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-30-generic N/A
   linux-backports-modules-3.19.0-30-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-04-06 (190 days ago)
  dmi.bios.date: 01/26/2015
  dmi.bios.vendor: Insyde
  dmi.bios.version: F.19
  dmi.board.asset.tag: Base Board Asset Tag
  dmi.board.name: 198A
  dmi.board.vendor: Hewlett-Packard
  dmi.board.version: KBC Version 03.14
  dmi.chassis.asset.tag: 5CG32129MN
  dmi.chassis.type: 10
  dmi.chassis.vendor: Hewlett-Packard
  dmi.chassis.version: Chassis Version
  dmi.modalias: dmi:bvnInsyde:bvrF.19:bd01/26/2015:svnHewlett-Packard:pnHPENVYTS15NotebookPC:pvr0888100000305B00000320000:rvnHewlett-Packard:rn198A:rvrKBCVersion03.14:cvnHewlett-Packard:ct10:cvrChassisVersion:
  dmi.product.name: HP ENVY TS 15 Notebook PC
  dmi.product.version: 0888100000305B00000320000
  dmi.sys.vendor: Hewlett-Packard

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1506189/+subscriptions


References