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Message #140330
[Bug 1492850] Re: Dell pro venue 11 - No wireless connections after sleep
stef.baly, to advise, you don't need to apport-collect further unless
requested to do so. Especially with the mainline kernel installed as the
information is useless.
Despite this, could you please test the latest upstream kernel available
from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, Y, and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Attachment removed: "ProcEnviron.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1492850/+attachment/4496092/+files/ProcEnviron.txt
** Attachment removed: "JournalErrors.txt"
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1492850/+attachment/4496091/+files/JournalErrors.txt
** Tags removed: bios-outdated-a16
** Tags added: latest-bios-a16
** Description changed:
I try for a long time to set-up the wifi for my dell pro venue 11 v7130
(wifi chipset Intel Corporation Wireless 7260). The wifi connection is
perfect until the computer is suspend. After a suspend, even activating
the wifi from network manager is impossible. After suspend even an exit
doesn't reconnect to the wifi connection. It seems that the wifi chipset
is off and it's impossible to wake up.
Recently 15.04 has been update to 4.2 RC8. Nothing new !
A file unload_modules has been created.
/etc/pm/config.d with SUSPEND_MODULES="$SUSPEND_MODULES iwlwifi" without any effect.
sudo service network-manager restart doesn't work too !
Before suspend
@utopie:~$ sudo lshw -C network
*-network
description: Interface réseau sans fil
produit: Wireless 7260
fabriquant: Intel Corporation
identifiant matériel: 0
information bus: pci@0000:01:00.0
nom logique: wlan0
version: 83
numéro de série: 5c:51:4f:d9:2e:75
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.2.0-040200rc8-generic firmware=25.30.13.0 ip=192.168.0.50 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
ressources: irq:49 mémoire:f7d00000-f7d01fff
*-network DÉSACTIVÉ
description: Ethernet interface
identifiant matériel: 1
nom logique: wwan0
numéro de série: 1e:51:e0:b8:e1:da
fonctionnalités: ethernet physical
configuration: broadcast=yes driver=cdc_mbim driverversion=22-Aug-2005 firmware=CDC MBIM link=no multicast=yes
After suspend (no more wifi chipset !).
@utopie:~$ sudo lshw -C network
*-network DÉSACTIVÉ
description: Ethernet interface
identifiant matériel: 1
nom logique: wwan0
numéro de série: 1e:51:e0:b8:e1:da
fonctionnalités: ethernet physical
configuration: broadcast=yes driver=cdc_mbim driverversion=22-Aug-2005 firmware=CDC MBIM link=no multicast=yes
---
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: baly 1169 F.... pulseaudio
/dev/snd/controlC1: baly 1169 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=729324f1-42a5-45f8-9585-f6e0169f2d64
InstallationDate: Installed on 2015-04-23 (144 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. Venue 11 Pro 7130 vPro
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-29-generic.efi.signed root=UUID=35cde4a5-bbc3-442b-b239-d3f917925a94 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-29.31-generic 3.19.8-ckt6
RelatedPackageVersions:
linux-restricted-modules-3.19.0-29-generic N/A
linux-backports-modules-3.19.0-29-generic N/A
linux-firmware 1.143.3
Tags: vivid
UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
Uname: Linux 3.19.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/18/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0T69G0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd02/18/2014:svnDellInc.:pnVenue11Pro7130vPro:pvr01:rvnDellInc.:rn0T69G0:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Venue 11 Pro 7130 vPro
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
- ---
- ApportVersion: 2.17.2-0ubuntu1.5
- Architecture: amd64
- CurrentDesktop: Unity
- DistroRelease: Ubuntu 15.04
- InstallationDate: Installed on 2015-04-23 (175 days ago)
- InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
- Package: linux (not installed)
- Tags: vivid
- Uname: Linux 4.2.0-040200-generic x86_64
- UnreportableReason: The running kernel is not an Ubuntu kernel
- UpgradeStatus: No upgrade log present (probably fresh install)
- UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
- _MarkForUpload: True
--
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https://bugs.launchpad.net/bugs/1492850
Title:
Dell pro venue 11 - No wireless connections after sleep
Status in linux package in Ubuntu:
Incomplete
Bug description:
I try for a long time to set-up the wifi for my dell pro venue 11
v7130 (wifi chipset Intel Corporation Wireless 7260). The wifi
connection is perfect until the computer is suspend. After a suspend,
even activating the wifi from network manager is impossible. After
suspend even an exit doesn't reconnect to the wifi connection. It
seems that the wifi chipset is off and it's impossible to wake up.
Recently 15.04 has been update to 4.2 RC8. Nothing new !
A file unload_modules has been created.
/etc/pm/config.d with SUSPEND_MODULES="$SUSPEND_MODULES iwlwifi" without any effect.
sudo service network-manager restart doesn't work too !
Before suspend
@utopie:~$ sudo lshw -C network
*-network
description: Interface réseau sans fil
produit: Wireless 7260
fabriquant: Intel Corporation
identifiant matériel: 0
information bus: pci@0000:01:00.0
nom logique: wlan0
version: 83
numéro de série: 5c:51:4f:d9:2e:75
bits: 64 bits
horloge: 33MHz
fonctionnalités: pm msi pciexpress bus_master cap_list ethernet physical wireless
configuration: broadcast=yes driver=iwlwifi driverversion=4.2.0-040200rc8-generic firmware=25.30.13.0 ip=192.168.0.50 latency=0 link=yes multicast=yes wireless=IEEE 802.11abgn
ressources: irq:49 mémoire:f7d00000-f7d01fff
*-network DÉSACTIVÉ
description: Ethernet interface
identifiant matériel: 1
nom logique: wwan0
numéro de série: 1e:51:e0:b8:e1:da
fonctionnalités: ethernet physical
configuration: broadcast=yes driver=cdc_mbim driverversion=22-Aug-2005 firmware=CDC MBIM link=no multicast=yes
After suspend (no more wifi chipset !).
@utopie:~$ sudo lshw -C network
*-network DÉSACTIVÉ
description: Ethernet interface
identifiant matériel: 1
nom logique: wwan0
numéro de série: 1e:51:e0:b8:e1:da
fonctionnalités: ethernet physical
configuration: broadcast=yes driver=cdc_mbim driverversion=22-Aug-2005 firmware=CDC MBIM link=no multicast=yes
---
ApportVersion: 2.17.2-0ubuntu1.4
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: baly 1169 F.... pulseaudio
/dev/snd/controlC1: baly 1169 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=729324f1-42a5-45f8-9585-f6e0169f2d64
InstallationDate: Installed on 2015-04-23 (144 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. Venue 11 Pro 7130 vPro
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-29-generic.efi.signed root=UUID=35cde4a5-bbc3-442b-b239-d3f917925a94 ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-29.31-generic 3.19.8-ckt6
RelatedPackageVersions:
linux-restricted-modules-3.19.0-29-generic N/A
linux-backports-modules-3.19.0-29-generic N/A
linux-firmware 1.143.3
Tags: vivid
UdevLog: Error: [Errno 2] Aucun fichier ou dossier de ce type: '/var/log/udev'
Uname: Linux 3.19.0-29-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 02/18/2014
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A10
dmi.board.name: 0T69G0
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA10:bd02/18/2014:svnDellInc.:pnVenue11Pro7130vPro:pvr01:rvnDellInc.:rn0T69G0:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: Venue 11 Pro 7130 vPro
dmi.product.version: 01
dmi.sys.vendor: Dell Inc.
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