← Back to team overview

kernel-packages team mailing list archive

[Bug 1506363] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1506363

and then change the status of the bug to 'Confirmed'.

If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.

This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.

** Changed in: linux (Ubuntu)
       Status: New => Incomplete

-- 
You received this bug notification because you are a member of Kernel
Packages, which is subscribed to linux in Ubuntu.
https://bugs.launchpad.net/bugs/1506363

Title:
  Touchpad die after resume from suspend(s2ram)

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  Hardware : ASUS K401L   (K401LB5200)
  kernel: Linux biscuit 3.19.0-30-generic #34~14.04.1-Ubuntu SMP Fri Oct 2 22:09:39 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux

  When the system startup, the touchpad works well, but after it resumed
  from a suspend, the touchpad hardware will disappear from xinput and
  cat /proc/bus/input/devices.

  Before suspend, xinput output

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳  USB OPTICAL MOUSE                      	id=10	[slave  pointer  (2)]
  ⎜   ↳ ETPS/2 Elantech Touchpad                	id=14	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Video Bus                               	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ USB2.0 VGA UVC WebCam                   	id=11	[slave  keyboard (3)]
      ↳ Asus WMI hotkeys                        	id=12	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]

  after suspend, the output

  ⎡ Virtual core pointer                    	id=2	[master pointer  (3)]
  ⎜   ↳ Virtual core XTEST pointer              	id=4	[slave  pointer  (2)]
  ⎜   ↳  USB OPTICAL MOUSE                      	id=10	[slave  pointer  (2)]
  ⎣ Virtual core keyboard                   	id=3	[master keyboard (2)]
      ↳ Virtual core XTEST keyboard             	id=5	[slave  keyboard (3)]
      ↳ Power Button                            	id=6	[slave  keyboard (3)]
      ↳ Video Bus                               	id=7	[slave  keyboard (3)]
      ↳ Video Bus                               	id=8	[slave  keyboard (3)]
      ↳ Sleep Button                            	id=9	[slave  keyboard (3)]
      ↳ USB2.0 VGA UVC WebCam                   	id=11	[slave  keyboard (3)]
      ↳ Asus WMI hotkeys                        	id=12	[slave  keyboard (3)]
      ↳ AT Translated Set 2 keyboard            	id=13	[slave  keyboard (3)]

  And you can find that the " ETPS/2 Elantech Touchpad" is missing

  After a reboot, everything works well again.

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
  ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Thu Oct 15 15:54:20 2015
  InstallationDate: Installed on 2015-10-14 (0 days ago)
  InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
  SourcePackage: linux-lts-vivid
  UpgradeStatus: No upgrade log present (probably fresh install)

To manage notifications about this bug go to:
https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1506363/+subscriptions


References