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Message #140409
[Bug 1506363] BootDmesg.txt
apport information
** Attachment added: "BootDmesg.txt"
https://bugs.launchpad.net/bugs/1506363/+attachment/4498596/+files/BootDmesg.txt
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https://bugs.launchpad.net/bugs/1506363
Title:
Touchpad die after resume from suspend(s2ram)
Status in linux package in Ubuntu:
Confirmed
Bug description:
Hardware : ASUS K401L (K401LB5200)
kernel: Linux biscuit 3.19.0-30-generic #34~14.04.1-Ubuntu SMP Fri Oct 2 22:09:39 UTC 2015 x86_64 x86_64 x86_64 GNU/Linux
When the system startup, the touchpad works well, but after it resumed
from a suspend, the touchpad hardware will disappear from xinput and
cat /proc/bus/input/devices.
Before suspend, xinput output
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ USB OPTICAL MOUSE id=10 [slave pointer (2)]
⎜ ↳ ETPS/2 Elantech Touchpad id=14 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 VGA UVC WebCam id=11 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
after suspend, the output
⎡ Virtual core pointer id=2 [master pointer (3)]
⎜ ↳ Virtual core XTEST pointer id=4 [slave pointer (2)]
⎜ ↳ USB OPTICAL MOUSE id=10 [slave pointer (2)]
⎣ Virtual core keyboard id=3 [master keyboard (2)]
↳ Virtual core XTEST keyboard id=5 [slave keyboard (3)]
↳ Power Button id=6 [slave keyboard (3)]
↳ Video Bus id=7 [slave keyboard (3)]
↳ Video Bus id=8 [slave keyboard (3)]
↳ Sleep Button id=9 [slave keyboard (3)]
↳ USB2.0 VGA UVC WebCam id=11 [slave keyboard (3)]
↳ Asus WMI hotkeys id=12 [slave keyboard (3)]
↳ AT Translated Set 2 keyboard id=13 [slave keyboard (3)]
And you can find that the " ETPS/2 Elantech Touchpad" is missing
output of dmesg:
dmesg|grep mouse
[ 0.512423] mousedev: PS/2 mouse device common for all mice
[ 1.114531] psmouse serio1: elantech: assuming hardware version 4 (with firmware version 0x381f00)
[ 1.128082] psmouse serio1: elantech: Synaptics capabilities query result 0x10, 0x14, 0x0e.
After a reboot, everything works well again.
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.19.0-30-generic 3.19.0-30.34~14.04.1
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CurrentDesktop: Unity
Date: Thu Oct 15 15:54:20 2015
InstallationDate: Installed on 2015-10-14 (0 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
SourcePackage: linux-lts-vivid
UpgradeStatus: No upgrade log present (probably fresh install)
---
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: biscuit 2311 F.... pulseaudio
/dev/snd/controlC0: biscuit 2311 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2015-10-14 (2 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 008: ID 13d3:3474 IMC Networks
Bus 001 Device 002: ID 04f2:b483 Chicony Electronics Co., Ltd
Bus 001 Device 006: ID 0000:0538
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K401LB
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=2dc554f1-5daa-48f1-89af-0c6de286fb1d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/26/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K401LB.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K401LB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK401LB.204:bd08/26/2015:svnASUSTeKCOMPUTERINC.:pnK401LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK401LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K401LB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/pcmC1D0p: biscuit 2311 F...m pulseaudio
/dev/snd/controlC1: biscuit 2311 F.... pulseaudio
/dev/snd/controlC0: biscuit 2311 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2015-10-14 (2 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 008: ID 13d3:3474 IMC Networks
Bus 001 Device 002: ID 04f2:b483 Chicony Electronics Co., Ltd
Bus 001 Device 006: ID 0000:0538
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K401LB
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=2dc554f1-5daa-48f1-89af-0c6de286fb1d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/26/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K401LB.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K401LB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK401LB.204:bd08/26/2015:svnASUSTeKCOMPUTERINC.:pnK401LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK401LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K401LB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: biscuit 2293 F.... pulseaudio
/dev/snd/controlC0: biscuit 2293 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2015-10-14 (3 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 004: ID 13d3:3474 IMC Networks
Bus 001 Device 002: ID 04f2:b483 Chicony Electronics Co., Ltd
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K401LB
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=2dc554f1-5daa-48f1-89af-0c6de286fb1d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/26/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K401LB.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K401LB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK401LB.204:bd08/26/2015:svnASUSTeKCOMPUTERINC.:pnK401LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK401LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K401LB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
---
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC1: biscuit 2293 F.... pulseaudio
/dev/snd/controlC0: biscuit 2293 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 14.04
InstallationDate: Installed on 2015-10-14 (3 days ago)
InstallationMedia: Ubuntu 14.04.3 LTS "Trusty Tahr" - Beta amd64 (20150805)
Lsusb:
Bus 002 Device 001: ID 1d6b:0003 Linux Foundation 3.0 root hub
Bus 001 Device 007: ID 13d3:3474 IMC Networks
Bus 001 Device 002: ID 04f2:b483 Chicony Electronics Co., Ltd
Bus 001 Device 005: ID 24ae:2001
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
MachineType: ASUSTeK COMPUTER INC. K401LB
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=2dc554f1-5daa-48f1-89af-0c6de286fb1d ro quiet splash vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-30.34~14.04.1-generic 3.19.8-ckt6
RelatedPackageVersions:
linux-restricted-modules-3.19.0-30-generic N/A
linux-backports-modules-3.19.0-30-generic N/A
linux-firmware 1.127.15
Tags: trusty
Uname: Linux 3.19.0-30-generic x86_64
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/26/2015
dmi.bios.vendor: American Megatrends Inc.
dmi.bios.version: K401LB.204
dmi.board.asset.tag: ATN12345678901234567
dmi.board.name: K401LB
dmi.board.vendor: ASUSTeK COMPUTER INC.
dmi.board.version: 1.0
dmi.chassis.asset.tag: ATN12345678901234567
dmi.chassis.type: 10
dmi.chassis.vendor: ASUSTeK COMPUTER INC.
dmi.chassis.version: 1.0
dmi.modalias: dmi:bvnAmericanMegatrendsInc.:bvrK401LB.204:bd08/26/2015:svnASUSTeKCOMPUTERINC.:pnK401LB:pvr1.0:rvnASUSTeKCOMPUTERINC.:rnK401LB:rvr1.0:cvnASUSTeKCOMPUTERINC.:ct10:cvr1.0:
dmi.product.name: K401LB
dmi.product.version: 1.0
dmi.sys.vendor: ASUSTeK COMPUTER INC.
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References
