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Message #140446
[Bug 1507073] Re: Display goes black at random times
Adam Carter, could you please test the latest upstream kernel available
from the very top line at the top of the page from
http://kernel.ubuntu.com/~kernel-ppa/mainline/?C=N;O=D (the release
names are irrelevant for testing, and please do not test the daily
folder)? Install instructions are available at
https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.
If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ
Where X, Y, and Z are numbers corresponding to the kernel version.
If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ
Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.
Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.
Thank you for your understanding.
** Tags added: wily
** Package changed: xorg (Ubuntu) => linux (Ubuntu)
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https://bugs.launchpad.net/bugs/1507073
Title:
Display goes black at random times
Status in linux package in Ubuntu:
Incomplete
Bug description:
Frequently using Ubuntu 15.04 my display blacks out. It occurs at
seemingly random times, many times back to back.
I'm getting the following messages in syslog each time it happens.
pci_bus 0000:01: Allocating resources
pci_bus 0000:02: Allocating resources
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
pci_bus 0000:01: Allocating resources
pci_bus 0000:02: Allocating resources
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
pci_bus 0000:01: Allocating resources
pci_bus 0000:02: Allocating resources
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
i915_bpo 0000:00:02.0: BAR 6: [??? 0x00000000 flags 0x2] has bogus alignment
I can restore my display by either closing my laptops lid and reopen,
or by running
xset dpms force off
xset dpms force on
ProblemType: Bug
DistroRelease: Ubuntu 15.04
Package: xorg 1:7.7+7ubuntu4
ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
Uname: Linux 3.19.0-30-generic x86_64
.tmp.unity.support.test.0:
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: amd64
CompizPlugins: No value set for `/apps/compiz-1/general/screen0/options/active_plugins'
CompositorRunning: compiz
CompositorUnredirectDriverBlacklist: '(nouveau|Intel).*Mesa 8.0'
CompositorUnredirectFSW: true
CurrentDesktop: Unity
Date: Fri Oct 16 18:27:00 2015
DistUpgraded: Fresh install
DistroCodename: vivid
DistroVariant: ubuntu
EcryptfsInUse: Yes
ExtraDebuggingInterest: Yes
GraphicsCard:
Intel Corporation Broadwell-U Integrated Graphics [8086:1616] (rev 09) (prog-if 00 [VGA controller])
Subsystem: Dell Device [1028:0665]
InstallationDate: Installed on 2015-10-14 (2 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
MachineType: Dell Inc. XPS 13 9343
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic.efi.signed root=UUID=edec3894-6c89-4414-9a20-8d4804f4a27e ro quiet splash vt.handoff=7
SourcePackage: xorg
UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
UpgradeStatus: No upgrade log present (probably fresh install)
dmi.bios.date: 07/14/2015
dmi.bios.vendor: Dell Inc.
dmi.bios.version: A05
dmi.board.name: 0TM99H
dmi.board.vendor: Dell Inc.
dmi.board.version: A00
dmi.chassis.type: 9
dmi.chassis.vendor: Dell Inc.
dmi.modalias: dmi:bvnDellInc.:bvrA05:bd07/14/2015:svnDellInc.:pnXPS139343:pvr:rvnDellInc.:rn0TM99H:rvrA00:cvnDellInc.:ct9:cvr:
dmi.product.name: XPS 13 9343
dmi.sys.vendor: Dell Inc.
version.compiz: compiz 1:0.9.12.1+15.04.20150410.1-0ubuntu1
version.ia32-libs: ia32-libs N/A
version.libdrm2: libdrm2 2.4.60-2
version.libgl1-mesa-dri: libgl1-mesa-dri 10.5.9-2ubuntu1~vivid2
version.libgl1-mesa-dri-experimental: libgl1-mesa-dri-experimental N/A
version.libgl1-mesa-glx: libgl1-mesa-glx 10.5.9-2ubuntu1~vivid2
version.xserver-xorg-core: xserver-xorg-core 2:1.17.1-0ubuntu3.1
version.xserver-xorg-input-evdev: xserver-xorg-input-evdev 1:2.9.0-1ubuntu2
version.xserver-xorg-video-ati: xserver-xorg-video-ati 1:7.5.0-1ubuntu2
version.xserver-xorg-video-intel: xserver-xorg-video-intel 2:2.99.917-1~exp1ubuntu2.2
version.xserver-xorg-video-nouveau: xserver-xorg-video-nouveau 1:1.0.11-1ubuntu2build1
xserver.bootTime: Fri Oct 16 09:32:33 2015
xserver.configfile: default
xserver.errors: SynPS/2 Synaptics TouchPad: Read error 19
xserver.logfile: /var/log/Xorg.0.log
xserver.outputs:
product id 5153
vendor SHP
xserver.version: 2:1.17.1-0ubuntu3.1
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