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[Bug 1507957] Re: Huawei E3372 LTE modem works properly only after at least one replug

 

Cysioland, thank you for reporting this and helping make Ubuntu better.

Could you please test the latest upstream kernel available from the very
top line at the top of the page from http://kernel.ubuntu.com/~kernel-
ppa/mainline/?C=N;O=D (the release names are irrelevant for testing, and
please do not test the daily folder)? Install instructions are available
at https://wiki.ubuntu.com/Kernel/MainlineBuilds . This will allow
additional upstream developers to examine the issue.

If the latest kernel did not allow you to test to the issue (ex. you couldn't boot into the OS) please make a comment in your report about this, and continue to test the next most recent kernel version until you can test to the issue. Once you've tested the upstream kernel, please comment on which kernel version specifically you tested. If this issue is fixed in the mainline kernel, please add the following tags by clicking on the yellow circle with a black pencil icon, next to the word Tags, located at the bottom of the report description:
kernel-fixed-upstream
kernel-fixed-upstream-X.Y-rcZ

Where X, Y, and Z are numbers corresponding to the kernel version.

If the mainline kernel does not fix the issue, please add the following tags:
kernel-bug-exists-upstream
kernel-bug-exists-upstream-X.Y-rcZ

Please note, an error to install the kernel does not fit the criteria of
kernel-bug-exists-upstream.

Once testing of the latest upstream kernel is complete, please mark this
report's Status as Confirmed. Please let us know your results.

Thank you for your understanding.

** Tags added: latest-bios-3311

** Changed in: linux (Ubuntu)
   Importance: Undecided => Medium

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

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https://bugs.launchpad.net/bugs/1507957

Title:
  Huawei E3372 LTE modem works properly only after at least one replug

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  If you plug the modem first time after booting, it cannot connect.
  Hovewer, after you unplug it and plug it again, it works like a charm.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-30-generic 3.19.0-30.34
  ProcVersionSignature: Ubuntu 3.19.0-30.34-generic 3.19.8-ckt6
  Uname: Linux 3.19.0-30-generic x86_64
  NonfreeKernelModules: nvidia
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC1:  cysioland   2089 F.... pulseaudio
   /dev/snd/controlC0:  cysioland   2089 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Tue Oct 20 11:28:10 2015
  HibernationDevice: RESUME=UUID=ed44c356-6a11-447b-94bc-88d54b0ead64
  InstallationDate: Installed on 2014-10-14 (370 days ago)
  InstallationMedia: Ubuntu 14.04.1 LTS "Trusty Tahr" - Release amd64 (20140722.2)
  MachineType: Acer Extensa 5635G
  ProcFB:
   
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-30-generic root=UUID=31750940-1f18-4f57-8933-4f779556f31b ro quiet splash libata.allow_tpm=1
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-30-generic N/A
   linux-backports-modules-3.19.0-30-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UpgradeStatus: Upgraded to vivid on 2015-05-23 (149 days ago)
  dmi.bios.date: 12/21/2009
  dmi.bios.vendor: Phoenix
  dmi.bios.version: V1.3311
  dmi.board.name: BA50-MV
  dmi.board.vendor: Acer
  dmi.board.version: Not Applicable
  dmi.chassis.type: 10
  dmi.chassis.vendor: Acer
  dmi.chassis.version: N/A
  dmi.modalias: dmi:bvnPhoenix:bvrV1.3311:bd12/21/2009:svnAcer:pnExtensa5635G:pvrNotApplicable:rvnAcer:rnBA50-MV:rvrNotApplicable:cvnAcer:ct10:cvrN/A:
  dmi.product.name: Extensa 5635G
  dmi.product.version: Not Applicable
  dmi.sys.vendor: Acer

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