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[Bug 1507863] Re: Unable to print on LAN printer with 3.16.0-51 kernel

 

** Description changed:

  After upgrading to new kernel, attempts to print resulted in no printer
  activity and no error messages.  Printer is Canon Maxify 2320 using
  Canon Linux drivers and is attached via LAN.  Rebooted into -50 kernel
  and printing worked normally again.
  
  Also confirmed with Lubuntu 14.04 with 3.13.0-66 kernel on both 32 and 64 bit installs.
  Also confirmed on Ubuntu 12.04 32 bit install with 3.13.0-66 kernel.
+ Also confirmed on Lubuntu 14.04 32 bit install with 3.16.0-51 kernel.
  
  Symptom is print job shows up in queue but is never sent to printer.
  
  Scanning function of printer works.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
  Uname: Linux 3.16.0-51-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Oct 19 23:09:09 2015
  InstallationDate: Installed on 2015-03-03 (230 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

** Description changed:

  After upgrading to new kernel, attempts to print resulted in no printer
  activity and no error messages.  Printer is Canon Maxify 2320 using
  Canon Linux drivers and is attached via LAN.  Rebooted into -50 kernel
  and printing worked normally again.
  
- Also confirmed with Lubuntu 14.04 with 3.13.0-66 kernel on both 32 and 64 bit installs.
- Also confirmed on Ubuntu 12.04 32 bit install with 3.13.0-66 kernel.
- Also confirmed on Lubuntu 14.04 32 bit install with 3.16.0-51 kernel.
+ Confirmed on following real machine installs
+ 
+ Distro   version   arch     kernel
+ Lubuntu   14.04     32    3.13.0-66
+ Lubuntu   14.04     64    3.13.0-66
+ Lubuntu   14.04     32    3.16.0-51
+ Ubuntu    12.04     32    3.13.0-66
+ Ubuntu    14.04     64    3.16.0-51
+ 
  
  Symptom is print job shows up in queue but is never sent to printer.
  
  Scanning function of printer works.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
  Uname: Linux 3.16.0-51-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Oct 19 23:09:09 2015
  InstallationDate: Installed on 2015-03-03 (230 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

** Description changed:

  After upgrading to new kernel, attempts to print resulted in no printer
  activity and no error messages.  Printer is Canon Maxify 2320 using
  Canon Linux drivers and is attached via LAN.  Rebooted into -50 kernel
  and printing worked normally again.
+ 
+ Symptom is print job shows up in queue but is never sent to printer.
+ 
+ Scanning function of printer works.
  
  Confirmed on following real machine installs
  
  Distro   version   arch     kernel
  Lubuntu   14.04     32    3.13.0-66
  Lubuntu   14.04     64    3.13.0-66
  Lubuntu   14.04     32    3.16.0-51
  Ubuntu    12.04     32    3.13.0-66
  Ubuntu    14.04     64    3.16.0-51
- 
- 
- Symptom is print job shows up in queue but is never sent to printer.
- 
- Scanning function of printer works.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
  Uname: Linux 3.16.0-51-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Oct 19 23:09:09 2015
  InstallationDate: Installed on 2015-03-03 (230 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

-- 
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https://bugs.launchpad.net/bugs/1507863

Title:
  Unable to print on LAN printer with 3.16.0-51 kernel

Status in linux-lts-utopic package in Ubuntu:
  New

Bug description:
  After upgrading to new kernel, attempts to print resulted in no
  printer activity and no error messages.  Printer is Canon Maxify 2320
  using Canon Linux drivers and is attached via LAN.  Rebooted into -50
  kernel and printing worked normally again.

  Symptom is print job shows up in queue but is never sent to printer.

  Scanning function of printer works.

  Confirmed on following real machine installs

  Distro   version   arch     kernel
  Lubuntu   14.04     32    3.13.0-66
  Lubuntu   14.04     64    3.13.0-66
  Lubuntu   14.04     32    3.16.0-51
  Ubuntu    12.04     32    3.13.0-66
  Ubuntu    14.04     64    3.16.0-51

  ProblemType: Bug
  DistroRelease: Ubuntu 14.04
  Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
  ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
  Uname: Linux 3.16.0-51-generic x86_64
  ApportVersion: 2.14.1-0ubuntu3.15
  Architecture: amd64
  CurrentDesktop: Unity
  Date: Mon Oct 19 23:09:09 2015
  InstallationDate: Installed on 2015-03-03 (230 days ago)
  InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
  SourcePackage: linux-lts-utopic
  UpgradeStatus: No upgrade log present (probably fresh install)

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References