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Message #141354
[Bug 1508799] Missing required logs.
This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:
apport-collect 1508799
and then change the status of the bug to 'Confirmed'.
If, due to the nature of the issue you have encountered, you are unable
to run this command, please add a comment stating that fact and change
the bug status to 'Confirmed'.
This change has been made by an automated script, maintained by the
Ubuntu Kernel Team.
** Changed in: linux (Ubuntu)
Status: New => Incomplete
** Tags added: trusty
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https://bugs.launchpad.net/bugs/1508799
Title:
No BLUETOOTH adapters have been found on laptop sony vaio pcg-71c12v
Status in linux package in Ubuntu:
Incomplete
Bug description:
After upgrade dist 12.04 lts to 14.04 lts on my laptop sony vaio pcg-
71c12v doesnt working bluetooth.
misery@buriedalive:~$ lsb_release -a
No LSB modules are available.
Distributor ID: Ubuntu
Description: Ubuntu 14.04.3 LTS
Release: 14.04
Codename: trusty
---
misery@buriedalive:~$ uname -r
3.19.0-31-generic
---
misery@buriedalive:~$ lsusb
Bus 002 Device 003: ID 064e:a21b Suyin Corp.
Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 004 Device 002: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
Bus 001 Device 004: ID 0bc2:a013 Seagate RSS LLC
Bus 001 Device 002: ID 0bc2:a013 Seagate RSS LLC
Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
Bus 003 Device 002: ID 04b4:0060 Cypress Semiconductor Corp.
Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
---
misery@buriedalive:~$ hciconfig
hci0: Type: BR/EDR Bus: USB
BD Address: 00:00:00:00:00:00 ACL MTU: 0:0 SCO MTU: 0:0
DOWN
RX bytes:0 acl:0 sco:0 events:0 errors:0
TX bytes:3 acl:0 sco:0 commands:1 errors:0
---
misery@buriedalive:~$ lsmod |grep blue
bluetooth 491520 12 bnep,btusb,rfcomm
---
misery@buriedalive:~$ lspci
00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Complex
00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320]
00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler HDMI Audio
00:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port
00:05.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port
00:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port
00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] (rev 40)
00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 42)
00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)
00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (rev 40)
00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 0 (rev 43)
00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 1
00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 2
00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 3
00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 4
00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 6
00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 5
00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 7
01:00.0 Ethernet controller: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet (rev c0)
02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
03:00.0 Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
---
misery@buriedalive:~$ rfkill list
0: sony-wifi: Wireless LAN
Soft blocked: no
Hard blocked: no
1: sony-bluetooth: Bluetooth
Soft blocked: no
Hard blocked: no
2: hci0: Bluetooth
Soft blocked: no
Hard blocked: no
3: phy0: Wireless LAN
Soft blocked: no
Hard blocked: no
---
misery@buriedalive:~$ dmesg | grep -i blue
[ 16.692024] Bluetooth: Core ver 2.20
[ 16.692071] Bluetooth: HCI device and connection manager initialized
[ 16.692081] Bluetooth: HCI socket layer initialized
[ 16.692087] Bluetooth: L2CAP socket layer initialized
[ 16.692100] Bluetooth: SCO socket layer initialized
[ 18.062977] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
[ 18.062987] Bluetooth: BNEP filters: protocol multicast
[ 18.062998] Bluetooth: BNEP socket layer initialized
[ 18.079749] Bluetooth: RFCOMM TTY layer initialized
[ 18.079775] Bluetooth: RFCOMM socket layer initialized
[ 18.079790] Bluetooth: RFCOMM ver 1.11
---
misery@buriedalive:~$ sudo aptitude show bluedevil
[sudo] password for misery:
Package: bluedevil
State: installed
Automatically installed: no
Version: 2.0~rc1really1.3.2-0ubuntu1
Priority: optional
Section: universe/net
Maintainer: Kubuntu Developers <kubuntu-devel@xxxxxxxxxxxxxxxx>
Architecture: amd64
Uncompressed Size: 2,657 k
Depends: kde-runtime, libbluedevil1 (>= 2.0~rc1really1.9.4), libc6 (>= 2.14), libkdecore5 (>= 4:4.4.4-2~),
libkdeui5 (>= 4:4.7.0), libkfile4 (>= 4:4.4), libkio5 (>= 4:4.5.85), libqt4-dbus (>= 4:4.6.1),
libqtcore4 (>= 4:4.7.0~beta1), libqtgui4 (>= 4:4.8.0), libstdc++6 (>= 4.2.1), bluez, obexd-client,
obex-data-server
Suggests: pulseaudio-module-bluetooth | bluez-alsa
Conflicts: bluedevil
Description: KDE Bluetooth stack
BlueDevil is a set of components which integrate Bluetooth in KDE.
---
misery@buriedalive:~$ kde4-config --version
Qt: 4.8.6
KDE Development Platform: 4.14.2
kde4-config: 1.0
---
Well, what can I do to turn up my Bluetooth adapter? How fix this problem? Any solutions
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