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[Bug 1508799] Missing required logs.

 

This bug is missing log files that will aid in diagnosing the problem.
>From a terminal window please run:

apport-collect 1508799

and then change the status of the bug to 'Confirmed'.

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This change has been made by an automated script, maintained by the
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** Changed in: linux (Ubuntu)
       Status: New => Incomplete

** Tags added: trusty

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https://bugs.launchpad.net/bugs/1508799

Title:
  No BLUETOOTH adapters have been found on laptop sony vaio pcg-71c12v

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  After upgrade dist 12.04 lts to 14.04 lts on my laptop sony vaio pcg-
  71c12v doesnt working bluetooth.

  misery@buriedalive:~$ lsb_release -a
  No LSB modules are available.
  Distributor ID: Ubuntu
  Description:    Ubuntu 14.04.3 LTS
  Release:        14.04
  Codename:       trusty
  ---
  misery@buriedalive:~$ uname -r
  3.19.0-31-generic
  ---
  misery@buriedalive:~$ lsusb
  Bus 002 Device 003: ID 064e:a21b Suyin Corp. 
  Bus 002 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 004 Device 002: ID 0cf3:3005 Atheros Communications, Inc. AR3011 Bluetooth
  Bus 004 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  Bus 001 Device 004: ID 0bc2:a013 Seagate RSS LLC 
  Bus 001 Device 002: ID 0bc2:a013 Seagate RSS LLC 
  Bus 001 Device 001: ID 1d6b:0002 Linux Foundation 2.0 root hub
  Bus 003 Device 002: ID 04b4:0060 Cypress Semiconductor Corp. 
  Bus 003 Device 001: ID 1d6b:0001 Linux Foundation 1.1 root hub
  ---
  misery@buriedalive:~$ hciconfig
  hci0:   Type: BR/EDR  Bus: USB
          BD Address: 00:00:00:00:00:00  ACL MTU: 0:0  SCO MTU: 0:0
          DOWN 
          RX bytes:0 acl:0 sco:0 events:0 errors:0
          TX bytes:3 acl:0 sco:0 commands:1 errors:0
  ---
  misery@buriedalive:~$ lsmod |grep blue
  bluetooth             491520  12 bnep,btusb,rfcomm
  ---
  misery@buriedalive:~$ lspci
  00:00.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Complex
  00:01.0 VGA compatible controller: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler [Radeon HD 6320]
  00:01.1 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] Wrestler HDMI Audio
  00:04.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port
  00:05.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port
  00:06.0 PCI bridge: Advanced Micro Devices, Inc. [AMD] Family 14h Processor Root Port
  00:11.0 SATA controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 SATA Controller [AHCI mode] (rev 40)
  00:12.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
  00:12.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
  00:13.0 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB OHCI0 Controller
  00:13.2 USB controller: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 USB EHCI Controller
  00:14.0 SMBus: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 SMBus Controller (rev 42)
  00:14.2 Audio device: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 Azalia (Intel HDA) (rev 40)
  00:14.3 ISA bridge: Advanced Micro Devices, Inc. [AMD/ATI] SB7x0/SB8x0/SB9x0 LPC host controller (rev 40)
  00:14.4 PCI bridge: Advanced Micro Devices, Inc. [AMD/ATI] SBx00 PCI to PCI Bridge (rev 40)
  00:18.0 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 0 (rev 43)
  00:18.1 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 1
  00:18.2 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 2
  00:18.3 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 3
  00:18.4 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 4
  00:18.5 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 6
  00:18.6 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 5
  00:18.7 Host bridge: Advanced Micro Devices, Inc. [AMD] Family 12h/14h Processor Function 7
  01:00.0 Ethernet controller: Qualcomm Atheros AR8151 v2.0 Gigabit Ethernet (rev c0)
  02:00.0 Unassigned class [ff00]: Realtek Semiconductor Co., Ltd. RTS5209 PCI Express Card Reader (rev 01)
  03:00.0 Network controller: Qualcomm Atheros AR9285 Wireless Network Adapter (PCI-Express) (rev 01)
  ---
  misery@buriedalive:~$ rfkill list                
  0: sony-wifi: Wireless LAN
          Soft blocked: no
          Hard blocked: no
  1: sony-bluetooth: Bluetooth
          Soft blocked: no
          Hard blocked: no
  2: hci0: Bluetooth
          Soft blocked: no
          Hard blocked: no
  3: phy0: Wireless LAN
          Soft blocked: no
          Hard blocked: no
  ---
  misery@buriedalive:~$ dmesg | grep -i blue               
  [   16.692024] Bluetooth: Core ver 2.20
  [   16.692071] Bluetooth: HCI device and connection manager initialized
  [   16.692081] Bluetooth: HCI socket layer initialized
  [   16.692087] Bluetooth: L2CAP socket layer initialized
  [   16.692100] Bluetooth: SCO socket layer initialized
  [   18.062977] Bluetooth: BNEP (Ethernet Emulation) ver 1.3
  [   18.062987] Bluetooth: BNEP filters: protocol multicast
  [   18.062998] Bluetooth: BNEP socket layer initialized
  [   18.079749] Bluetooth: RFCOMM TTY layer initialized
  [   18.079775] Bluetooth: RFCOMM socket layer initialized
  [   18.079790] Bluetooth: RFCOMM ver 1.11
  ---
  misery@buriedalive:~$ sudo aptitude show bluedevil
  [sudo] password for misery: 
  Package: bluedevil                       
  State: installed
  Automatically installed: no
  Version: 2.0~rc1really1.3.2-0ubuntu1
  Priority: optional
  Section: universe/net
  Maintainer: Kubuntu Developers <kubuntu-devel@xxxxxxxxxxxxxxxx>
  Architecture: amd64
  Uncompressed Size: 2,657 k
  Depends: kde-runtime, libbluedevil1 (>= 2.0~rc1really1.9.4), libc6 (>= 2.14), libkdecore5 (>= 4:4.4.4-2~),
           libkdeui5 (>= 4:4.7.0), libkfile4 (>= 4:4.4), libkio5 (>= 4:4.5.85), libqt4-dbus (>= 4:4.6.1),
           libqtcore4 (>= 4:4.7.0~beta1), libqtgui4 (>= 4:4.8.0), libstdc++6 (>= 4.2.1), bluez, obexd-client,
           obex-data-server
  Suggests: pulseaudio-module-bluetooth | bluez-alsa
  Conflicts: bluedevil
  Description: KDE Bluetooth stack
   BlueDevil is a set of components which integrate Bluetooth in KDE.
  ---
  misery@buriedalive:~$ kde4-config --version
  Qt: 4.8.6
  KDE Development Platform: 4.14.2
  kde4-config: 1.0
  ---
  Well, what can I do to turn up my Bluetooth adapter? How fix this problem? Any solutions

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