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[Bug 1011914] Re: [Dell Studio 1569] BUG: soft lockup - CPU#0 stuck for 23s! [kworker/0:3:566]; RIP: 0010:[<ffffffffa00c9d73>] [<ffffffffa00c9d73>] mei_timer+0xc3/0x260 [mei]

 

DiagonalArg, this report wouldn't have anything to do with your problem.
Please continue to comment in your report 1217229 so it may get
addressed as soon as possible.

Thank you for your understanding.

** Summary changed:

- BUG: soft lockup - CPU#0 stuck for 23s! [kworker/0:3:566]; RIP: 0010:[<ffffffffa00c9d73>] [<ffffffffa00c9d73>] mei_timer+0xc3/0x260 [mei]
+ [Dell Studio 1569] BUG: soft lockup - CPU#0 stuck for 23s! [kworker/0:3:566]; RIP: 0010:[<ffffffffa00c9d73>] [<ffffffffa00c9d73>] mei_timer+0xc3/0x260 [mei]

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https://bugs.launchpad.net/bugs/1011914

Title:
  [Dell Studio 1569] BUG: soft lockup - CPU#0 stuck for 23s!
  [kworker/0:3:566]; RIP: 0010:[<ffffffffa00c9d73>] [<ffffffffa00c9d73>]
  mei_timer+0xc3/0x260 [mei]

Status in “linux” package in Ubuntu:
  Incomplete

Bug description:
  Bug causes system to lock up. Found this in my syslog:

  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142243] BUG: soft lockup - CPU#0 stuck for 23s! [kworker/0:3:566]
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142250] Modules linked in: snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211 drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211 mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video snd_page_alloc lp parport usbhid hid r8169
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142316] CPU 0 
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142318] Modules linked in: snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211 drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211 mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video snd_page_alloc lp parport usbhid hid r8169
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142369] 
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142373] Pid: 566, comm: kworker/0:3 Tainted: G         C   3.2.0-24-generic #39-Ubuntu Dell Inc. Studio 1569/0R225F
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142381] RIP: 0010:[<ffffffffa00c9d73>]  [<ffffffffa00c9d73>] mei_timer+0xc3/0x260 [mei]
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142394] RSP: 0018:ffff880115149de0  EFLAGS: 00000283
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142398] RAX: ffff88012cef17f0 RBX: ffff880133409f00 RCX: ffff88012cef17f0
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142401] RDX: 0000000000000000 RSI: ffff88012cef1270 RDI: ffff88012cef1298
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142405] RBP: ffff880115149e00 R08: 0000000000000004 R09: 0000000000000004
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142408] R10: 0000000000000004 R11: 0000000000000064 R12: 0000000000000000
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142412] R13: ffffffff81500e30 R14: ffff880115149dd0 R15: 0000000000000282
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142417] FS:  0000000000000000(0000) GS:ffff880137c00000(0000) knlGS:0000000000000000
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142421] CS:  0010 DS: 0000 ES: 0000 CR0: 000000008005003b
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142424] CR2: 000000007e3e1000 CR3: 0000000001c05000 CR4: 00000000000006f0
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142428] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142432] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142436] Process kworker/0:3 (pid: 566, threadinfo ffff880115148000, task ffff8801151edbc0)
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142439] Stack:
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142442]  ffff88012cef12b8 ffff88012ae0c800 ffff880137c17300 ffff880137c0e480
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142449]  ffff880115149e70 ffffffff81084f5a ffff880115149fd8 0000000000013780
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142455]  ffffffff81c0d020 ffff8801151edbc0 ffff880137c17305 00ff88012ae0c800
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142462] Call Trace:
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142473]  [<ffffffff81084f5a>] process_one_work+0x11a/0x480
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142480]  [<ffffffff81085d04>] worker_thread+0x164/0x370
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142486]  [<ffffffff81085ba0>] ? manage_workers.isra.29+0x130/0x130
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142493]  [<ffffffff8108a55c>] kthread+0x8c/0xa0
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142500]  [<ffffffff81666ef4>] kernel_thread_helper+0x4/0x10
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142506]  [<ffffffff8108a4d0>] ? flush_kthread_worker+0xa0/0xa0
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142511]  [<ffffffff81666ef0>] ? gs_change+0x13/0x13
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142514] Code: 02 00 00 48 39 f1 48 8b 01 75 0b eb 23 0f 1f 00 48 89 c1 48 89 d0 0f b6 51 73 84 d2 74 0a 83 ea 01 84 d2 88 51 73 74 bb 48 39 c6 <48> 8b 10 75 e0 8b 83 88 06 00 00 85 c0 74 11 83 e8 01 85 c0 89 
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142568] Call Trace:
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142573]  [<ffffffff81084f5a>] process_one_work+0x11a/0x480
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142578]  [<ffffffff81085d04>] worker_thread+0x164/0x370
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142584]  [<ffffffff81085ba0>] ? manage_workers.isra.29+0x130/0x130
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142589]  [<ffffffff8108a55c>] kthread+0x8c/0xa0
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142594]  [<ffffffff81666ef4>] kernel_thread_helper+0x4/0x10
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142599]  [<ffffffff8108a4d0>] ? flush_kthread_worker+0xa0/0xa0
  Jun 11 16:41:19 amu-Studio-1569 kernel: [11126.142604]  [<ffffffff81666ef0>] ? gs_change+0x13/0x13
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086774] BUG: soft lockup - CPU#0 stuck for 23s! [kworker/0:3:566]
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086778] Modules linked in: snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211 drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211 mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video snd_page_alloc lp parport usbhid hid r8169
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086816] CPU 0 
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086817] Modules linked in: snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211 drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211 mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video snd_page_alloc lp parport usbhid hid r8169
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086841] 
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086843] Pid: 566, comm: kworker/0:3 Tainted: G         C   3.2.0-24-generic #39-Ubuntu Dell Inc. Studio 1569/0R225F
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086847] RIP: 0010:[<ffffffffa00c9d58>]  [<ffffffffa00c9d58>] mei_timer+0xa8/0x260 [mei]
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086856] RSP: 0018:ffff880115149de0  EFLAGS: 00000283
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086857] RAX: ffff88012cef17f0 RBX: ffff880133409f00 RCX: ffff88012cef17f0
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086859] RDX: ffff88012cef17f0 RSI: ffff88012cef1270 RDI: ffff88012cef1298
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086861] RBP: ffff880115149e00 R08: 0000000000000004 R09: 0000000000000004
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086862] R10: 0000000000000004 R11: 0000000000000064 R12: 0000000000000000
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086864] R13: ffffffff81500e30 R14: ffff880115149dd0 R15: 0000000000000282
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086866] FS:  0000000000000000(0000) GS:ffff880137c00000(0000) knlGS:0000000000000000
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086868] CS:  0010 DS: 0000 ES: 0000 CR0: 000000008005003b
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086870] CR2: 000000007e3e1000 CR3: 0000000001c05000 CR4: 00000000000006f0
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086872] DR0: 0000000000000000 DR1: 0000000000000000 DR2: 0000000000000000
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086873] DR3: 0000000000000000 DR6: 00000000ffff0ff0 DR7: 0000000000000400
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086876] Process kworker/0:3 (pid: 566, threadinfo ffff880115148000, task ffff8801151edbc0)
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086877] Stack:
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086879]  ffff88012cef12b8 ffff88012ae0c800 ffff880137c17300 ffff880137c0e480
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086882]  ffff880115149e70 ffffffff81084f5a ffff880115149fd8 0000000000013780
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086885]  ffffffff81c0d020 ffff8801151edbc0 ffff880137c17305 00ff88012ae0c800
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086888] Call Trace:
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086896]  [<ffffffff81084f5a>] process_one_work+0x11a/0x480
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086900]  [<ffffffff81085d04>] worker_thread+0x164/0x370
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086903]  [<ffffffff81085ba0>] ? manage_workers.isra.29+0x130/0x130
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086907]  [<ffffffff8108a55c>] kthread+0x8c/0xa0
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086912]  [<ffffffff81666ef4>] kernel_thread_helper+0x4/0x10
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086914]  [<ffffffff8108a4d0>] ? flush_kthread_worker+0xa0/0xa0
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086917]  [<ffffffff81666ef0>] ? gs_change+0x13/0x13
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086918] Code: 00 00 00 4c 89 ef e8 a8 dc ff ff eb af 66 0f 1f 44 00 00 48 8b 4b b8 49 8d b5 70 02 00 00 48 39 f1 48 8b 01 75 0b eb 23 0f 1f 00 <48> 89 c1 48 89 d0 0f b6 51 73 84 d2 74 0a 83 ea 01 84 d2 88 51 
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086944] Call Trace:
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086946]  [<ffffffff81084f5a>] process_one_work+0x11a/0x480
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086949]  [<ffffffff81085d04>] worker_thread+0x164/0x370
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086951]  [<ffffffff81085ba0>] ? manage_workers.isra.29+0x130/0x130
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086954]  [<ffffffff8108a55c>] kthread+0x8c/0xa0
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086956]  [<ffffffff81666ef4>] kernel_thread_helper+0x4/0x10
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086959]  [<ffffffff8108a4d0>] ? flush_kthread_worker+0xa0/0xa0
  Jun 11 16:41:47 amu-Studio-1569 kernel: [11154.086961]  [<ffffffff81666ef0>] ? gs_change+0x13/0x13
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492074] INFO: rcu_sched detected stall on CPU 0 (t=15000 jiffies)
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492095] sending NMI to all CPUs:
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492105] NMI backtrace for cpu 1
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492110] CPU 1 
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492113] Modules linked in: snd_seq_dummy joydev snd_hda_codec_hdmi snd_hda_codec_realtek parport_pc ppdev rfcomm bnep btusb bluetooth binfmt_misc arc4 dell_wmi sparse_keymap dell_laptop dcdbas snd_hda_intel snd_hda_codec snd_hwdep snd_pcm snd_seq_midi snd_rawmidi snd_seq_midi_event snd_seq snd_timer snd_seq_device iwlwifi i915 mac80211 drm_kms_helper wmi uvcvideo psmouse videodev v4l2_compat_ioctl32 cfg80211 mac_hid intel_ips snd serio_raw drm mei(C) soundcore i2c_algo_bit video snd_page_alloc lp parport usbhid hid r8169
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492194] 
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492200] Pid: 0, comm: swapper/1 Tainted: G         C   3.2.0-24-generic #39-Ubuntu Dell Inc. Studio 1569/0R225F
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492209] RIP: 0010:[<ffffffff8108f811>]  [<ffffffff8108f811>] hrtimer_run_queues+0xb1/0x160
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492226] RSP: 0018:ffff880137c83e20  EFLAGS: 00000092
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492230] RAX: 0000000000000001 RBX: ffff880137c8e7c0 RCX: 0000000000000000
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492235] RDX: 0000000000000000 RSI: 0000000000000000 RDI: ffff880130e816f0
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492240] RBP: ffff880137c83e48 R08: 0000000000000000 R09: 0000000000000000
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492244] R10: 0000000000000ba4 R11: 0000000000000000 R12: 0000000000000000
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492249] R13: 0000000000000001 R14: ffff880137c8e7c0 R15: 7fffffffffffffff
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492255] FS:  0000000000000000(0000) GS:ffff880137c80000(0000) knlGS:0000000000000000
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492260] CS:  0010 DS: 0000 ES: 0000 CR0: 000000008005003b
  Jun 11 16:41:55 amu-Studio-1569 kernel: [11161.492265] CR2: 000000007e3e1000 CR3: 0000000001c05000 CR4: 0000000Jun 11 19:46:57 amu-Studio-1569 kernel: imklog 5.8.6, log source = /proc/kmsg started.

  ProblemType: Bug
  DistroRelease: Ubuntu 12.04
  Package: linux-image-3.2.0-24-generic 3.2.0-24.39
  ProcVersionSignature: Ubuntu 3.2.0-24.39-generic 3.2.16
  Uname: Linux 3.2.0-24-generic x86_64
  AlsaVersion: Advanced Linux Sound Architecture Driver Version 1.0.24.
  ApportVersion: 2.0.1-0ubuntu8
  Architecture: amd64
  ArecordDevices:
   **** List of CAPTURE Hardware Devices ****
   card 0: Intel [HDA Intel], device 0: ALC269 Analog [ALC269 Analog]
     Subdevices: 1/1
     Subdevice #0: subdevice #0
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  amu        1876 F.... TeamViewer.exe
                        amu        2985 F.... gnome-alsamixer
  CRDA: Error: [Errno 2] No such file or directory
  Card0.Amixer.info:
   Card hw:0 'Intel'/'HDA Intel at 0xf0800000 irq 44'
     Mixer name	: 'Intel IbexPeak HDMI'
     Components	: 'HDA:10ec0269,10280417,00100004 HDA:80862804,80860101,00100000'
     Controls      : 36
     Simple ctrls  : 13
  Date: Mon Jun 11 20:24:21 2012
  HibernationDevice: RESUME=UUID=4a795014-030f-47a1-8032-2f46f6ef97a9
  IwConfig: Error: [Errno 2] No such file or directory
  MachineType: Dell Inc. Studio 1569
  ProcEnviron:
   LANGUAGE=en_US:en
   TERM=xterm
   PATH=(custom, no user)
   LANG=en_US.UTF-8
   SHELL=/bin/bash
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.2.0-24-generic root=UUID=875aea8f-e40a-49b9-8f87-46282668578c ro quiet splash acpi=force vt.handoff=7
  PulseList: Error: command ['pacmd', 'list'] failed with exit code 1: No PulseAudio daemon running, or not running as session daemon.
  RelatedPackageVersions:
   linux-restricted-modules-3.2.0-24-generic N/A
   linux-backports-modules-3.2.0-24-generic  N/A
   linux-firmware                            1.79
  RfKill: Error: [Errno 2] No such file or directory
  SourcePackage: linux
  StagingDrivers: mei
  UdevDb: Error: [Errno 2] No such file or directory
  UpgradeStatus: No upgrade log present (probably fresh install)
  dmi.bios.date: 10/18/2010
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A08
  dmi.board.name: 0R225F
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A08
  dmi.chassis.type: 8
  dmi.chassis.vendor: Dell Inc.
  dmi.chassis.version: A08
  dmi.modalias: dmi:bvnDellInc.:bvrA08:bd10/18/2010:svnDellInc.:pnStudio1569:pvrA08:rvnDellInc.:rn0R225F:rvrA08:cvnDellInc.:ct8:cvrA08:
  dmi.product.name: Studio 1569
  dmi.product.version: A08
  dmi.sys.vendor: Dell Inc.

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