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Message #142127
[Bug 1507863] Re: Lost ability to print on LAN printer with 3.16.0-51 kernel
Status changed to 'Confirmed' because the bug affects multiple users.
** Changed in: linux-lts-utopic (Ubuntu)
Status: New => Confirmed
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https://bugs.launchpad.net/bugs/1507863
Title:
Lost ability to print on LAN printer with 3.16.0-51 kernel
Status in linux-lts-utopic package in Ubuntu:
Confirmed
Bug description:
After upgrading to new kernel, attempts to print resulted in no
printer activity and no error messages. Printer is Canon Maxify 2320
using Canon Linux drivers and is attached via LAN. Rebooted into -50
kernel and printing worked normally again.
Symptom is print job shows up in queue but is never sent to printer.
Scanning function of printer works.
Confirmed on following real machine installs
Distro version arch kernel
Lubuntu 14.04 32 3.13.0-66
Lubuntu 14.04 64 3.13.0-66
Lubuntu 14.04 32 3.16.0-51
Ubuntu 12.04 32 3.13.0-66
Ubuntu 14.04 64 3.16.0-51
ProblemType: Bug
DistroRelease: Ubuntu 14.04
Package: linux-image-3.16.0-51-generic 3.16.0-51.69~14.04.1
ProcVersionSignature: Ubuntu 3.16.0-51.69~14.04.1-generic 3.16.7-ckt17
Uname: Linux 3.16.0-51-generic x86_64
ApportVersion: 2.14.1-0ubuntu3.15
Architecture: amd64
CurrentDesktop: Unity
Date: Mon Oct 19 23:09:09 2015
InstallationDate: Installed on 2015-03-03 (230 days ago)
InstallationMedia: Ubuntu 14.04.2 LTS "Trusty Tahr" - Release amd64 (20150218.1)
SourcePackage: linux-lts-utopic
UpgradeStatus: No upgrade log present (probably fresh install)
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References