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[Bug 1510134] Re: [Dell Latitude E5440] ALPS touchpad and buttons work only in a single window.

 

Jonas Sundman, thank you for reporting this and helping make Ubuntu
better.

As per http://www.dell.com/support/home/us/en/19/product-
support/product/latitude-e5440-laptop/drivers an update to your
computer's buggy and outdated BIOS is available (A13). If you update to
this following https://help.ubuntu.com/community/BIOSUpdate does it
change anything?

If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date

For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.

Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.

Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.

Thank you for your understanding.

** Tags added: bios-outdated-a13

** Description changed:

- New bug report as per request in
- [https://bugs.launchpad.net/ubuntu/+source/linux/+bug/1480615]
+ ALPS touchpad and buttons work only in a single window.
  
  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-31-generic 3.19.0-31.36
  ProcVersionSignature: Ubuntu 3.19.0-31.36-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-31-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
-  USER        PID ACCESS COMMAND
-  /dev/snd/controlC0:  jsum       1861 F.... pulseaudio
-  /dev/snd/controlC1:  jsum       1861 F.... pulseaudio
+  USER        PID ACCESS COMMAND
+  /dev/snd/controlC0:  jsum       1861 F.... pulseaudio
+  /dev/snd/controlC1:  jsum       1861 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Oct 26 16:57:30 2015
  HibernationDevice: RESUME=UUID=13c66e6a-58e2-431a-9f1b-15248ae2fbd0
  InstallationDate: Installed on 2015-06-08 (140 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
  MachineType: Dell Inc. Latitude E5440
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-31-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
-  linux-restricted-modules-3.19.0-31-generic N/A
-  linux-backports-modules-3.19.0-31-generic  N/A
-  linux-firmware                             1.143.3
+  linux-restricted-modules-3.19.0-31-generic N/A
+  linux-backports-modules-3.19.0-31-generic  N/A
+  linux-firmware                             1.143.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:
-  
+ 
  dmi.bios.date: 05/01/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 009TY8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd05/01/2014:svnDellInc.:pnLatitudeE5440:pvr01:rvnDellInc.:rn009TY8:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

** Changed in: linux (Ubuntu)
   Importance: Undecided => Low

** Changed in: linux (Ubuntu)
       Status: Confirmed => Incomplete

-- 
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https://bugs.launchpad.net/bugs/1510134

Title:
  [Dell Latitude E5440] ALPS touchpad and buttons work only in a single
  window.

Status in linux package in Ubuntu:
  Incomplete

Bug description:
  ALPS touchpad and buttons work only in a single window.

  ProblemType: Bug
  DistroRelease: Ubuntu 15.04
  Package: linux-image-3.19.0-31-generic 3.19.0-31.36
  ProcVersionSignature: Ubuntu 3.19.0-31.36-generic 3.19.8-ckt7
  Uname: Linux 3.19.0-31-generic x86_64
  ApportVersion: 2.17.2-0ubuntu1.5
  Architecture: amd64
  AudioDevicesInUse:
   USER        PID ACCESS COMMAND
   /dev/snd/controlC0:  jsum       1861 F.... pulseaudio
   /dev/snd/controlC1:  jsum       1861 F.... pulseaudio
  CurrentDesktop: Unity
  Date: Mon Oct 26 16:57:30 2015
  HibernationDevice: RESUME=UUID=13c66e6a-58e2-431a-9f1b-15248ae2fbd0
  InstallationDate: Installed on 2015-06-08 (140 days ago)
  InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release amd64 (20150422)
  JournalErrors: Error: command ['journalctl', '-b', '--priority', 'warning'] failed with exit code 1: No journal files were found.
  MachineType: Dell Inc. Latitude E5440
  ProcFB: 0 inteldrmfb
  ProcKernelCmdLine: BOOT_IMAGE=/vmlinuz-3.19.0-31-generic root=/dev/mapper/ubuntu--vg-root ro quiet splash vt.handoff=7
  RelatedPackageVersions:
   linux-restricted-modules-3.19.0-31-generic N/A
   linux-backports-modules-3.19.0-31-generic  N/A
   linux-firmware                             1.143.3
  SourcePackage: linux
  UdevLog: Error: [Errno 2] No such file or directory: '/var/log/udev'
  UpgradeStatus: No upgrade log present (probably fresh install)
  WifiSyslog:

  dmi.bios.date: 05/01/2014
  dmi.bios.vendor: Dell Inc.
  dmi.bios.version: A06
  dmi.board.name: 009TY8
  dmi.board.vendor: Dell Inc.
  dmi.board.version: A00
  dmi.chassis.type: 9
  dmi.chassis.vendor: Dell Inc.
  dmi.modalias: dmi:bvnDellInc.:bvrA06:bd05/01/2014:svnDellInc.:pnLatitudeE5440:pvr01:rvnDellInc.:rn009TY8:rvrA00:cvnDellInc.:ct9:cvr:
  dmi.product.name: Latitude E5440
  dmi.product.version: 01
  dmi.sys.vendor: Dell Inc.

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