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Message #142477
[Bug 1509462] Re: touchpad doesn't work after changing from windows 8 to ubuntu 15.04
Rebeca, as per http://us.acer.com/ac/en/US/content/drivers an update to
your computer's buggy and outdated BIOS is available (1.13). If you
update to this following https://help.ubuntu.com/community/BIOSUpdate
does it change anything?
If it doesn't, could you please both specify what happened, and provide the output of the following terminal command:
sudo dmidecode -s bios-version && sudo dmidecode -s bios-release-date
For more on BIOS updates and linux, please see
https://help.ubuntu.com/community/ReportingBugs#Bug_reporting_etiquette
.
Please note your current BIOS is already in the Bug Description, so
posting this on the old BIOS would not be helpful. As well, you don't
have to create a new bug report.
Once the BIOS is updated, if the problem is still reproducible, and the
information above is provided, then please mark this report Status
Confirmed. Otherwise, please mark this as Invalid.
Thank you for your understanding.
** Tags added: bios-outdated-1.13
** Changed in: linux (Ubuntu)
Status: Confirmed => Incomplete
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https://bugs.launchpad.net/bugs/1509462
Title:
touchpad doesn't work after changing from windows 8 to ubuntu 15.04
Status in linux package in Ubuntu:
Incomplete
Bug description:
computer model: Acer E3-112 series
Synaptics touchpad
The touchpad doesn't work at all since I Installed Ubuntu 15.04 from
Windows 8.0
I executed cat /proc/bus/input/devices :
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=PNP0C0C/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0C:00/input/input0
U: Uniq=
H: Handlers=kbd event0
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0019 Vendor=0000 Product=0003 Version=0000
N: Name="Sleep Button"
P: Phys=PNP0C0E/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0E:00/input/input1
U: Uniq=
H: Handlers=kbd event1
B: PROP=0
B: EV=3
B: KEY=4000 0 0 0 0
I: Bus=0019 Vendor=0000 Product=0005 Version=0000
N: Name="Lid Switch"
P: Phys=PNP0C0D/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0C0D:00/input/input2
U: Uniq=
H: Handlers=event2
B: PROP=0
B: EV=21
B: SW=1
I: Bus=0019 Vendor=0000 Product=0001 Version=0000
N: Name="Power Button"
P: Phys=LNXPWRBN/button/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXPWRBN:00/input/input3
U: Uniq=
H: Handlers=kbd event3
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0
I: Bus=0011 Vendor=0001 Product=0001 Version=ab41
N: Name="AT Translated Set 2 keyboard"
P: Phys=isa0060/serio0/input0
S: Sysfs=/devices/platform/i8042/serio0/input/input4
U: Uniq=
H: Handlers=sysrq kbd event4
B: PROP=0
B: EV=120013
B: KEY=10000 c0200 0 0 0 0 0 700f 2000003 3802078 f870f401 febfffdf ffefffff ffffffff fffffffe
B: MSC=10
B: LED=7
I: Bus=0019 Vendor=0000 Product=0006 Version=0000
N: Name="Video Bus"
P: Phys=LNXVIDEO/video/input0
S: Sysfs=/devices/LNXSYSTM:00/LNXSYBUS:00/PNP0A08:00/LNXVIDEO:00/input/input5
U: Uniq=
H: Handlers=kbd event5
B: PROP=0
B: EV=3
B: KEY=3e000b 0 0 0 0 0 0 0
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer WMI hotkeys"
P: Phys=wmi/input0
S: Sysfs=/devices/virtual/input/input6
U: Uniq=
H: Handlers=rfkill kbd event6
B: PROP=0
B: EV=13
B: KEY=1c0000 0 0 0 0 0 0 0 0 16008 c00 0 300000 0 0 0 0
B: MSC=10
I: Bus=0019 Vendor=0000 Product=0000 Version=0000
N: Name="Acer BMA150 accelerometer"
P: Phys=wmi/input1
S: Sysfs=/devices/virtual/input/input7
U: Uniq=
H: Handlers=event7 js0
B: PROP=0
B: EV=9
B: ABS=7
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH Headphone"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input9
U: Uniq=
H: Handlers=event9
B: PROP=0
B: EV=21
B: SW=4
I: Bus=0000 Vendor=0000 Product=0000 Version=0000
N: Name="HDA Intel PCH HDMI/DP,pcm=3"
P: Phys=ALSA
S: Sysfs=/devices/pci0000:00/0000:00:1b.0/sound/card0/input10
U: Uniq=
H: Handlers=event10
B: PROP=0
B: EV=21
B: SW=140
I: Bus=0003 Vendor=0bda Product=57b8 Version=0007
N: Name="HD WebCam"
P: Phys=usb-0000:00:14.0-4/button
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-4/1-4:1.0/input/input11
U: Uniq=
H: Handlers=kbd event11
B: PROP=0
B: EV=3
B: KEY=100000 0 0 0 0 0 0
I: Bus=0003 Vendor=15d9 Product=0a4f Version=0111
N: Name=" USB OPTICAL MOUSE"
P: Phys=usb-0000:00:14.0-2.2/input0
S: Sysfs=/devices/pci0000:00/0000:00:14.0/usb1/1-2/1-2.2/1-2.2:1.0/0003:15D9:0A4F.0002/input/input12
U: Uniq=
H: Handlers=mouse0 event8
B: PROP=0
B: EV=17
B: KEY=70000 0 0 0 0 0 0 0 0
B: REL=103
B: MSC=10
---
ApportVersion: 2.17.2-0ubuntu1.5
Architecture: i386
AudioDevicesInUse:
USER PID ACCESS COMMAND
/dev/snd/controlC0: rebeca 1487 F.... pulseaudio
CurrentDesktop: Unity
DistroRelease: Ubuntu 15.04
HibernationDevice: RESUME=UUID=3adf0269-4722-4768-b7a1-b5b90eb4c148
InstallationDate: Installed on 2015-05-07 (171 days ago)
InstallationMedia: Ubuntu 15.04 "Vivid Vervet" - Release i386 (20150422)
MachineType: Acer Aspire E3-112M
Package: linux (not installed)
ProcFB: 0 inteldrmfb
ProcKernelCmdLine: BOOT_IMAGE=/boot/vmlinuz-3.19.0-31-generic root=UUID=33d71110-465e-4780-b331-4e5fa692d33e ro quiet splash acpi=force vt.handoff=7
ProcVersionSignature: Ubuntu 3.19.0-31.36-generic 3.19.8-ckt7
RelatedPackageVersions:
linux-restricted-modules-3.19.0-31-generic N/A
linux-backports-modules-3.19.0-31-generic N/A
linux-firmware 1.143.4
Tags: vivid
UdevLog: Error: [Errno 2] No existe el archivo o el directorio: '/var/log/udev'
Uname: Linux 3.19.0-31-generic i686
UpgradeStatus: No upgrade log present (probably fresh install)
UserGroups: adm cdrom dip lpadmin plugdev sambashare sudo
_MarkForUpload: True
dmi.bios.date: 08/20/2014
dmi.bios.vendor: Insyde Corp.
dmi.bios.version: V1.10
dmi.board.asset.tag: Type2 - Board Asset Tag
dmi.board.name: R2
dmi.board.vendor: Acer
dmi.board.version: Type2 - A01 Board Version
dmi.chassis.type: 10
dmi.chassis.vendor: Chassis Manufacturer
dmi.chassis.version: Chassis Version
dmi.modalias: dmi:bvnInsydeCorp.:bvrV1.10:bd08/20/2014:svnAcer:pnAspireE3-112M:pvrV1.10:rvnAcer:rnR2:rvrType2-A01BoardVersion:cvnChassisManufacturer:ct10:cvrChassisVersion:
dmi.product.name: Aspire E3-112M
dmi.product.version: V1.10
dmi.sys.vendor: Acer
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